Publications

05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

Novel Approach to Staff Shortages" “The article was interesting and the initial ideas presented by US Foods could help. However, one major way to attract and retain delivery... View Details

Keywords: by Danielle Kost

22 Jan 2025
Blog Post

Career Risks and Professional Growth: Finding a Fulfilling Career with Paige Arnof-Fenn (MBA 1991)

became my greatest allies. After HBS, I stepped into brand management roles at Procter & Gamble and Coca-Cola, where I honed my skills and learned to blend creativity with data-driven decision making. I... View Details

October 1992 (Revised September 1996)
Case

McDonald's Corporation

By: David M. Upton and Joshua D. Margolis

McDonald's has over many years built an operating strategy based on consistency and quality through a limited product range. Competitive forces have drawn the company into a much wider variety of foods and services in order to maintain growth. Now, new competitors... View Details

Keywords: Corporate Strategy; Diversification; Problems and Challenges; Environmental Sustainability; Quality; Competitive Strategy; Growth and Development Strategy; Operations; Integration; Food and Beverage Industry; United States

June 2016 (Revised March 2017)
Case

Global Wine War 2015: New World Versus Old

By: Christopher A. Bartlett and Sarah McAra

This case contrasts the tradition-bound Old World wine industry with the market-oriented New World producers in the battle for the Chinese wine market in 2015. China’s wine consumption growth presented a large and fast-growing export target that was extremely... View Details

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

Bismah Rahmat is a second-year student at HBS (Class of 2019). Here, Bismah shares her experience of how being an introvert specifically impacted her experience at the school as well as her summer internship search. At first glance, it may seem that students in... View Details

November–December 2012
Article

Toward a Theory of Extended Contact: The Incentives and Opportunities for Bridging Across Network Communities

By: Maxim Sytch, Adam Tatarynowicz and Ranjay Gulati

This study investigates the determinants of bridging ties within networks of interconnected firms. Bridging ties are defined as nonredundant connections between firms located in different network communities. We highlight how firms can enter into these relationships... View Details

Keywords: Motivation and Incentives; Opportunities

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Web

Building a Culture of Awareness and Accountability in your Organization - Recruiting

your meetings allow different opinions or feelings to be voiced and whether or not some people may feel unable to speak up, then take action to create safe and welcoming spaces. Encouraging diversity cannot... View Details

November 2006
Case

Organics: Coming Center Stage?

By: James E. Austin and Reed Martin

The organics movement has certainly come a long way. From hippie farming communes and a scattering of natural food stores in the 1960s, organics outgrew its origins as a counterculture curiosity of the 1970s to become the fastest growing segment of the food industry in... View Details

Keywords: Food; Supply and Industry; Consumer Behavior; Competitive Advantage; Competitive Strategy; Food and Beverage Industry; United States

Elisabeth Paulson is an Assistant Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. She teaches the first year course on Technology and Operations Management in the required curriculum.
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Keywords: agriculture; federal government; state government; grocery; nonprofit industry

08 Jul 2014
News

Seeking "big solutions" to increase the value of nature for business and society

Carter Roberts (MBA 1988) is leading the World Wildlife Fund to "connect the dots" between business and societal goals to increase our perception of the value of the natural world. (Published July 2014) View Details

16 Apr 2001
Research & Ideas

Breaking the Code of Change

Two dramatically different approaches to organizational change are being employed in the world today, according to our observations, research, and experience. We call these Theory E and Theory O of change.... View Details

Keywords: by Michael Beer & Nitin Nohria

01 Apr 1996
News

Stewards of the Seventh Generation

destruction of natural habitats such as forests and wetlands. On the other hand, business is gradually beginning to make efforts to reverse those frightening trends by creating new processes, products, and... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

March–April 2017
Article

Sink or Swim: The Role of Workplace Context in Shaping Career Advancement and Human-Capital Development

By: Shinjinee Chattopadhyay and Prithwiraj Choudhury

We develop and test predictions on how early-career challenges arising from the workplace context affect short- and long-term career advancement of individuals. Typically an organization’s decision to deploy a manager to one of several possible contexts is endogenous... View Details

Keywords: Workplace Context; Career Advancement; Context; Situation or Environment; Human Capital; Personal Development and Career; Performance

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Web

Launching Leaders: HBS's New Initiative Fuels First-Generation and Low-Income Student Success - Recruiting

capital to navigate an environment and institution like HBS,” Bedford explained. “Low-income and first-gen students should be able to participate fully. We want to ensure that... View Details

February 2010
Background Note

Marketing Analysis Toolkit: Situation Analysis

By: Thomas J. Steenburgh and Jill Avery

Before managers can begin to formulate marketing strategies for their businesses, they must have a strong understanding of the internal and external marketing environments in which they are operating. In this note, we present three methods for collecting and analyzing... View Details

Keywords: Five Forces Framework; SWOT Analysis; Marketing Strategy; Demand and Consumers; Industry Structures; Strategic Planning

01 Jul 2016
News

Working in Tension

2016
Working Paper

Big History, Global Corporations, Virtual Capitalism

By: Richard L. Nolan

Homo sapiens has mastered its environment so thoroughly that, for the first time in history, a small minority of the population is capable of creating enough food and fuels to support not only itself, but also a growing majority of the 6 billion people now living on... View Details

Keywords: Economic Systems; Internet and the Web; Innovation and Invention; United States

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January 2020
Case

Celata Bioinnovations

By: John R. Wells and Benjamin Weinstock

In December 2019, Jon Hu (HBS ‘19) and Dr. Samantha Dale Strasser, co-founders of Celata Bioinnovations, were raising $1 million to launch their company. They had founded Celata less than six months earlier with the aim of redefining the drug discovery process.... View Details

December 2000
Case

Friona Industries, L.P.

By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis

As the food industry becomes more sophisticated, and as genomics and other factors provide for quality control from the producers to the consumers in the food chain, the beef industry has been one of the last commodity systems to organize the vertical systems to... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Food; Management Systems; Supply and Industry; Performance Consistency; Quality; Partners and Partnerships; Food and Beverage Industry; Food and Beverage Industry