Publications

Educators

November 2019
Article

Procedural Justice and the Risks of Consumer Voting

By: Tami Kim, Leslie John, Todd Rogers and Michael I. Norton

Firms are increasingly giving consumers the vote. Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react... View Details

Keywords: Consumer Empowerment; Procedural Justice; Promises; Customer Relationship Management; Voting; Perception; Fairness; Risk Management

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2015
Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Food and Beverage Industry

SSRN

Profile

Payam Shodjai

countries all bring different perspectives to the table." As an example, Payam refers to a case about Google that involved the ethics of search and privacy – issues Payam had worked on for years. "Yet other participants brought... View Details

Profile

Nelson Yuan

be hard to see how business leaders affect the ethos of a company. One of the things they stress at HBS is responsibility, the strong sense of ethics that must inform the decisions we make, the way we influence our colleagues. Here, I’m... View Details

Web

Curriculum | MBA

Politics and Ethics in Unstable Times One HKS Elective Course Joint Degree Program Seminar taught by HBS faculty Summer Policy-related or international development-related summer internship (recommended) Year 2 Harvard Business School... View Details

12 Feb 2013
First Look

First Look: Feb. 12

Publication:Wiley Encyclopedia of Management Abstract Now in its third edition, this multi-volume Encyclopedia of Management has been revised and updated to chart the major developments that have occurred in digital technologies, ethics... View Details

Keywords: Sean Silverthorne

February 2021
Case

The Tulsa Massacre and the Call for Reparations

By: Mihir Desai, Ruth Page, Suzanne Antoniou and Leanne Fan

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details

Educators

01 Jun 2002
News

Faculty Debates Lessons from Enron's Collapse

and Robert Simons. The lively and informative presentations were punctuated by questions from faculty eager to share their own insights or to challenge colleagues' assumptions. The group worked together to assemble the pieces of the Enron puzzle. How could a company... View Details

Keywords: Deborah Blagg; Enron; faculty; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2020
News

Up Your Time Affluence

led to time savings and happiness. and reframe it If you’re bothered by work tasks that seem repetitive and meaningless, reframe them in the context of helping your colleagues and your organization achieve higher-level goals. And shift your perception of leisure time... View Details

30 Jan 2009
News

What’s It Worth to You?

ethical component to compensation and, if so, does it matter? General David Petraeus, who holds a doctorate from Princeton, oversees wars in Iraq and Afghanistan, is responsible for the lives of tens of thousands of war-zone servicemen... View Details

Keywords: Garry Emmons; Business Schools & Computer & Management Training; Educational Services; Management of Companies and Enterprises; Management

Web

Entrepreneurship and Global Capitalism - Course Catalog

challenges, opportunities and ethical challenges that some of the most important as well as controversial business leaders of the last century have faced, provides a unique opportunity to learn from the past in order to chart a better... View Details

01 Mar 2024
News

The Exchange: Takeaways from the Takedown

White-Collar Criminal and the 2022 text Corporate Criminal Investigations and Prosecutions. Professor Aiyesha Dey’s research explores governance, regulation, and corporate behavior, as well as ethical lapses by executives. In the... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini,... View Details

Keywords: by Ben Rand; Technology

2023
Working Paper

The Irredeemability of the Past: Determinants of Reconciliation and Revenge in Post-Conflict Settings

By: Kristen Kao, Kristin Fabbe and Michael Bang Petersen

In the aftermath of violent conflict, identifying former enemy collaborators versus innocent bystanders forced to flee violence is difficult. In post-conflict settings, internally displaced persons (IDPs) risk becoming stigmatized and face difficulties... View Details

Keywords: Conflict and Resolution; War; Refugees; Moral Sensibility; Behavior; Public Opinion; Lawfulness; Iraq

Article

The Critical Role of Second-order Normative Beliefs in Predicting Energy Conservation

By: Jon M. Jachimowicz, Oliver P. Hauser, Julia D. O'Brien, Erin Sherman and Adam D. Galinsky

Sustaining large-scale public goods requires individuals to make environmentally friendly decisions today to benefit future generations. Recent research suggests that second-order normative beliefs are more powerful predictors of behaviour than first-order personal... View Details

Keywords: Climate Change; Energy; Environmental Sustainability; Household; Behavior; Values and Beliefs; Forecasting and Prediction

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2012
Working Paper

How Short-Termism Invites Corruption—And What to Do About It

By: Malcolm S. Salter

Researchers and business leaders have long decried short-termism: the excessive focus of executives of publicly traded companies-along with fund managers and other investors-on short-term results. The central concern is that short-termism discourages long-term... View Details

Keywords: Business and Shareholder Relations; Public Ownership; Performance Expectations; Economy; Crime and Corruption; Ethics; Trust; Financial Services Industry; United States

May 2008
Teaching Note

Vegpro Group: Growing in Harmony (TN)

By: David E. Bell and Mary L. Shelman

Teaching Note for [508-001]. View Details

Keywords: Plant-Based Agribusiness; Customers; Production; Price; Ethics; Environmental Sustainability; Development Economics; Supply Chain; Agriculture and Agribusiness Industry; Europe; United Kingdom; Kenya

November 2007
Case

Differences at Work: Emily (A)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (A) HBS Case No. 9-408-014 Emily, a private equity analyst, reads disturbing, sexually focused emails written about her by work colleagues and acquaintances after they all attended a work-related social event. Emily debates what she should... View Details

Keywords: Moral Sensibility; Behavior; Decision Choices and Conditions; Organizational Culture; Problems and Challenges; Gender

Educators