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  • All HBS Web  (2,909)
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    • News  (721)
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  • All HBS Web  (2,909)
    • People  (4)
    • News  (721)
    • Research  (1,839)
    • Events  (3)
    • Multimedia  (10)
  • Faculty Publications  (1,009)
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  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

Services (CMS). CMS is the government agency that oversees Medicare and Medicaid, programs that provide health insurance to more than one in three Americans. Due to our size, our actions impact the entire health care system. I collect... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

“Some decent-looking pixels and a really excellent vision.” That’s all it took for Russ Wilcox to fall for the technology that would become E Ink, a company supplying the electronic ink for a new world of digital reading devices. Now, as... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • Web

Hacking AI with HBS IT | Information Technology

management, data, and applications. To bring those ideas to life, staff could use multiple HBS-supported tools, including ChatGPT, Harvard’s AI Sandbox, Microsoft Copilot for M365, and Amazon’s Party Rock. This year, HBS IT partnered with Amazon Web View Details
  • 13 Apr 2010
  • First Look

First Look: April 13

Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between View Details
Keywords: Martha Lagace
  • 27 Jul 2023
  • Blog Post

Buy Big, Sell Small

tolerance for risk and responsibility, Shruti returned to India and jumped into entrepreneurship “head first, feet next.” With a startup team, she began fine-tuning plans to launch a digital platform to help local travel agents maximize their effectiveness through... View Details
  • 27 Nov 2017
  • Blog Post

Joining a Start-up: 10 Lessons Along the Way

favorite customer research call began with a pointed, "Aren't you guys killing my business? Why should I even be taking this call right now?" He's now on our advisory board. Going through the HBS Start-up Bootcamp prepared me... View Details
Keywords: Entrepreneurship; Consumer Products / Retail
  • 01 Jun 2010
  • News

Letters to the Editor

Turkey Is Not Middle Eastern I enjoyed reading the excellent Editor’s Note in the March issue: “Analyze This — What a Mundane Mailing List Reveals about HBS.” However, in your note there is a misconception that Turkey is in the Middle... View Details
Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Jun 2003
  • News

Mentoring Award

Professor Max H. Bazerman has been named one of the recipients of this year’s Everett Mendelsohn Excellence in Mentoring Award. Based on student nominations, this award is offered annually by the Graduate Student Council of Harvard’s... View Details
Keywords: Educational Services; Educational Services
  • July 2002 (Revised August 2003)
  • Case

Unilever Superannuation Fund vs. Merrill Lynch, The

By: Andre F. Perold and Joshua Musher
In 2001, the Unilever Superannuation Fund sued Merrill Lynch for damages of 130 million British pounds. Over the period 1977 to 1998, the Unilever Fund had significantly underperformed the benchmark, and its trustees contended that the poor returns resulted from... View Details
Keywords: Investment; Lawsuits and Litigation; Performance Evaluation; Agreements and Arrangements; Customer Relationship Management; Risk and Uncertainty; Asset Management; Risk Management; Legal Liability; Financial Services Industry; United Kingdom
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Perold, Andre F., and Joshua Musher. "Unilever Superannuation Fund vs. Merrill Lynch, The." Harvard Business School Case 203-034, July 2002. (Revised August 2003.)
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

big-brand retailer seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Research Papers Executive Education in the Digital Vortex: The Disruption of the Supply LandscapeThe impact of customer... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2004
  • News

Safari Beauty

These two species, which we saw migrating by the hundreds during the trip, are naturally compatible. Both prey of the lion, the wildebeest has keen hearing and eats short grass, while his companion the zebra has excellent eyesight and... View Details
Keywords: Personal Services; Personal Services
  • 26 Oct 2015
  • News

Ron Johnson’s Post-Penney’s Rebirth

The November issue of Fast Company has a profile of Ron Johnson (MBA 1984)—former Apple retail guru and JC Penney CEO. Johnson’s now at the helm of a consumer electronics startup, Enjoy, that focuses on personal service interactions with... View Details
Keywords: Electronics and Appliance Stores; Retail Trade
  • Web

Learn With Baker Library: Introduction to Capital IQ | Baker Library

Help Center Learn With Baker Library: Introduction to Capital IQ Learn With Baker Library is a library service that provides customized e-learning modules covering topics from in-depth database overviews,... View Details
  • 01 Sep 2015
  • News

Case Study: Golden Ticket

tempting to want to go after as many customers as broadly and quickly as you can. However, once your new service is out there, you need to learn about opportunities to serve current View Details
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • Web

Paul Baier | Baker Library

Paul Baier MBA 1994, PurchasingCenter.com, Excara Play Video duration: 57:53 Paul Baier, HBS 1994. Interview conducted in June 2002 Paul Baier, HBS 1994, launched several entrepreneurial ventures. His first, Compare.com, enabled customers... View Details
  • 09 Jun 2003
  • Research & Ideas

The Benefits of “Not Invented Here”

invests significant resources in software such as Java and Linux that IBM does not own in order to integrate many companies' products and services for IBM's customers. Intel invests significant resources in university research (which it... View Details
Keywords: by Sean Silverthorne
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

It might be hard for the ordinary business owner or consumer to imagine having "too much" money. But that's exactly where the venture capital industry finds itself: with too much money available for the number of emerging enterprises able to offer the promise... View Details
Keywords: by Julie Jette; Financial Services
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer View Details
Keywords: H Naylor Fitzhugh; Educational Services; Educational Services
  • 01 Dec 2010
  • News

The Transformers

social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of data-driven strategy and consulting View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
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