programs - Publications - Faculty & Research

28 Nov 2018
HBS Seminar

Paul Niehaus, University of California San Diego, Department of Economics

September 2004 (Revised February 2007)
Case

Hedging Currency Risks at AIFS

By: Mihir A. Desai, Vincent Dessain and Anders Sjoman

The American Institute for Foreign Studies (AIFS) organizes study abroad programs and cultural exchanges for American students. The firm's revenues are mainly in U.S. dollars, but most of its costs are in eurodollars and British pounds. The company's controllers review... View Details

Keywords: Foreign Direct Investment; Investment Funds; Financial Strategy; Forecasting and Prediction; Revenue; Credit Derivatives and Swaps; Currency; Currency Exchange Rate; Education Industry; North and Central America

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April 2021
Supplement

Buy Online, Pickup in Store: Vice President of E-Commerce Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein

In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the... View Details

Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada

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Teaching Interest

Compensation Committees

By: Suraj Srinivasan

Executive compensation has become a flashpoint issue for board members, institutional investors, regulators, and the media. Compensation committees are challenged to design compensation programs that not only tie business or corporate strategies to company performance,... View Details

16 May 2018
Blog Post

Internship Success: Mutual Growth Brings Intern and Enterprise Together

At HBS, Fernando Czapski, MBA 2019, was seeking an internship that would help him fulfill his career transition from engineering to product development. At Zillow, Melissa Tran, University Recruiting Programs Specialist, was responsible... View Details

Keywords: Technology

24 Aug 2018
Blog Post

Meet the MS/MBA: Engineering Sciences Class of 2020

about the new program and this is what we learned: What excites you most about the MS/MBA: Engineering Sciences Program? Adar Anon BS, Computer Science, Hebrew University of Jerusalem "I am most excited about studying and working... View Details

Research Summary

Helping at Work

By: Teresa M. Amabile

This research focuses on collaboration and helping in creative project teams. Colin Fisher (UCL), Julianna Pillemer (NYU Stern School), and I developed a multi-year research program examining help received and given, including successful and unsuccessful helping... View Details

Keywords: Collaboration; Helping; Creativity; Creative Industries

21 Jan 2009
News

Harvard Business School Students Immersed in Experiential Learning

18 Sep 2019
News

Tillerson’s exit interview

31 Jul 2014
News

Grocery Chain Workers Want Their CEO Back

22 Aug 2018
Video

HBX Live | Strategy Execution

9 AM – 10 AM EDT, 30 Mar 2020
HBS Online

HBS Online Courageous Leadership

Professor Nancy Koehn will demonstrate how to lead with courage and conviction through challenging organizational scenarios, and bring others along in service of a greater mission. Program Dates: May 5-June 6, 2020 View Details

02 Mar 2011
News

Harvard's Lean Start-Up Winners Get $50K

TeachingInterests

Leading with People Analytics; HBS MBA Elective; 2021

Teaching fellow for course on using data science to make decisions about people, such as hiring, firing, promotion, team composition, etc.
Led weekly student review sessions teaching statistics and the R... View Details

9 AM – 10 AM EDT, 04 Sep 2019
HBS Online

HBS Online Sustainable Business Strategy

Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: September 4, 2019 - September 25, 2019 View Details

9 AM – 10 AM EDT, 17 Apr 2019
HBS Online

HBS Online Sustainable Business Strategy

Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: April 17, 2019 - May 8, 2019 View Details

01 Aug 2017
Blog Post

Redefining the Term Networking at HBS

continually push you to achieve more and grow daily. My entire HBS experience was built upon the warmth and encouragement of my fellow students, professors, and program support personnel. So, when people mention an “HBS network,” I become... View Details

23 Dec 2008
First Look

First Look: December 23, 2008

program relative to their peers. Most specifications find weak crowding-in effects or no effect at all for native patenting. Total invention increases with higher admission levels primarily through the direct contributions of ethnic... View Details

Keywords: Martha Lagace

spring 1991
Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett

Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details

Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry

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