Publications

05 Apr 2010
Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

butter: the paper book. First it was Books on Tape, followed by books on phones, and then the king of business model killers, Amazon.com's Kindle. “Traditional trade book publishers are scared.” Now the iPad, with its magnificent color... View Details

Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation

10 Jun 2014
First Look

First Look: June 10

make their mission-driven product a reality. The case explores the co-founders' decision to pursue either a for-profit or nonprofit structure and their strategy for scaling their product, Teach to One. Purchase this case:... View Details

Keywords: Sean Silverthorne

05 Sep 2012
First Look

First Look: September 5

this case:http://hbr.org/search/312109-PDF-ENG Credit Unions: The Future of the Cooperative Financial Institution Robert C. Pozen and Grace HouHarvard Business School Case 312-131 Credit unions are a specialized type of depository... View Details

Keywords: Sean Silverthorne

06 Nov 2007
First Look

First Look: November 6, 2007

http://papers.nber.org/papers/w13530 Cases & Course MaterialsBest Practices: Decision Making Among Venture Capital Firms Harvard Business School Note 804-176 Describes investment decision-making processes, based on interviews with... View Details

Keywords: Sean Silverthorne

January 2008 (Revised May 2009)
Case

Restructuring at Delphi Corporation (A)

By: Stuart C. Gilson and Sarah L. Abbott

Delphi Corporation, operating under Chapter 11 bankruptcy protection, has filed a plan of reorganization with the court, under which a consortium of hedge funds led by Appaloosa Management will invest up to $2.6 billion in new equity. Also participating in the plan is... View Details

Keywords: Restructuring; Capital Structure; Private Equity; Insolvency and Bankruptcy; Investment Funds; Labor and Management Relations; Auto Industry; Service Industry

07 Mar 2007
Research & Ideas

How Do You Value a “Free” Customer?

research is starting to look at customers whose value is not as readily apparent, and where CLV calculations break down. In a recent working paper, Harvard Business School professor Sunil Gupta calls them "free" customers—think... View Details

Keywords: by Sarah Jane Gilbert; Web Services

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details

Keywords: Sean Silverthorne

12 Sep 2006
First Look

First Look: September 12, 2006

poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones, and c) other local conditions... View Details

Keywords: Sean Silverthorne

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

structures and consumer values in diversification decisions. The findings contribute to the broader literatures on institutional entrepreneurship, market categories, and social movements. They also help activists and managers appraising... View Details

Keywords: Dina Gerdeman

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55899 2019 Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth Daring to Understand and Change Thinking By: Zaltman, G. Abstract—We are in an era of massive disruptions in... View Details

Keywords: Dina Gerdeman

April 2009
Case

GSK's Acquisition of Sirtris: Independence or Integration?

By: Toby E. Stuart and James Weber

An executive from pharmaceutical company GSK must choose how much to integrate a recently acquired biotechnology firm, Sirtris. Moncef Slaoui, GSK's global head of R&D, championed the acquisition of Sirtris to gain access to its potentially revolutionary science.... View Details

Keywords: Mergers and Acquisitions; Resource Allocation; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Research and Development; Science-Based Business; Integration

September 2011 (Revised October 2014)
Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron

In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details

Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

through social learning) and costs (lower maximum solution quality due to a reduction in individual exploration for novel answers) relative to independent problem solving. In contrast to prior work, which has focused on how the presence and network View Details

Keywords: Dina Gerdeman

March 2011
Case

Grand Circle Travel: Where Risk Comes with the Territory

By: Herman B. Leonard

A worldwide travel company is intrinsically exposed to risks of natural and man-made disasters. How do you organize a business for success when it must on a nearly daily basis cope with hazards ranging from minor mishaps to large-scale catastrophes? Alan and Harriet... View Details

Keywords: Crisis Management; Risk and Uncertainty; Safety; Transportation; Organizational Design; Decision Choices and Conditions; Organizational Structure; Mission and Purpose; Competitive Advantage; Travel Industry