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Show Results For
- All HBS Web
(2,552)
- News (509)
- Research (1,747)
- Events (11)
- Multimedia (2)
- Faculty Publications (809)
- 30 Oct 2012
- First Look
First Look: October 30
PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising stars in View Details
Keywords: Sean Silverthorne
- 01 Dec 2015
- News
Ink
protecting the Fatherland and doing his part to undermine the war effort. “The equivalent is likely happening in your organization today, with the same corrosive effect.” —From Simple Sabotage: A Modern Field Manual for Detecting & Rooting Out Everyday View Details
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
brilliant book, What Got You Here Won't Get You There, about successful executives hitting points of friction as they grow, requiring changes in their behavior in order to continue to succeed. I often coach my entrepreneurs to assess... View Details
Keywords: by Jeffrey Bussgang
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
level of the proprietary Xerox system—at one-fifth the cost. 42 This price performance breakthrough gave Xerox a strategic benefit, reducing the costs of its high-end printers. Subsequently, in January 1991, one and a half years after AWP... View Details
Keywords: by Henry Chesbrough
- March 2006
- Background Note
Customer-Introduced Variability in Service Operations
By: Frances X. Frei
Presents a typology of customer-introduced variability and offers guidance on how to manage each type. Central to the ideas developed is how to mitigate the effects of the apparent trade-off between reducing variability and diminishing the service experience or... View Details
Frei, Frances X. "Customer-Introduced Variability in Service Operations." Harvard Business School Background Note 606-063, March 2006.
- 01 Mar 2010
- News
The Meaning of Ramadi
Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and one very annoyed professor... View Details
- 01 Dec 1998
- News
New Releases
Foundations of Organizational Strategy by Michael C. Jensen (Harvard University Press) Economists have historically concentrated on analyzing markets while glossing over the complexities of organizations inside those markets. Behavioral... View Details
- 01 Oct 2002
- News
Faculty Research Symposium
administrators together for lively presentations by colleagues and a panel discussion on “The Market for Management Ideas,” moderated by Walter Kiechel (MBA '76/JD '77), senior vice president and executive director of HBS Publishing. Presentation topics ranged from... View Details
- 09 Feb 2017
- Blog Post
Alumni: Where Are They Now? Featuring: Anddria Varnado (Clack-Rogers)
sectionmates. In my recent roles that have required strategic alternatives, my MBA experience has prepared me to view our opportunities from multiple perspectives and engage in active discussions and decisive actions to arrive at the best... View Details
Keywords: Consumer Products / Retail
- 06 Aug 2014
- What Do You Think?
What Is Warren Bennis’s Legacy?
an old custom of some kind. Fritz, always gracious, laughed it off and made it a centerpiece of fun during the rest of the party while Warren basked in the notoriety of his deed. Bennis wrote prolifically and well. Much of the writing... View Details
- 01 Jun 2013
- News
Collective Wisdom
and gain energy. A company like SAP has realized that relying on communities is a way to build support for features that customers will value, instead of blindly pushing out solutions and hoping for buy-in. It's a matter of firms... View Details
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between View Details
Keywords: Sean Silverthorne
- 01 Sep 2003
- News
Books
failures as well as successes. A final chapter examines how some companies — even whole industries, like integrated circuits — literally have shifted the locus of experimentation to their customers and created billions of dollars of new... View Details
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
groundbreaking accelerator promoting financial inclusion and access to capital for early-stage, technology-enabled companies led by women and multicultural entrepreneurs. Young companies accepted to the program receive mentorship, access to networks, and View Details
Keywords: Margie Kelley
- 16 Nov 2010
- First Look
First Look: November 16, 2010
psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
to then cover their positions once asset prices start recovering. Predation leads to profits of about 25 basis points over ten days and increases the liquidation costs for the distressed fund by 40%. These results suggest a broker’s role in fostering predatory View Details
Keywords: Dina Gerdeman
- 01 Dec 2016
- News
Takeaways
imitation to innovation, and Western companies need to know how to deal with that.” —George S. Yip (MBA 1976, DBA 1980), China’s Next Strategic Advantage “The future should not be about what you have to do in the future.” —Vijay... View Details
- 01 Sep 2014
- News
All For One
radical five-year company transformation sparked by a simple idea: “Employees First, Customers Second.” Through a series of initiatives, Nayar focused on developing new ways for employees to communicate, air their challenges and... View Details
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
The influence of a nation's history, infrastructure, and culture permeates all aspects of life within the country, including the norms, values, and behaviors of managers in its national companies. Nationally influenced View Details
- Web
Courses by Faculty - Course Catalog
Spring 2026 Q4 1.5 Dwight Angelini Real Estate Investing Finance Spring 2026 Q3 1.5 Eva Ascarza Managing Customers for Growth Marketing Fall 2025 Q2 1.5 ^ back to top B Course Title Area Term Quarter Credits Joseph Badaracco The Moral... View Details