Quality And Quantity - Publications - Faculty & Research

2022
Article

Social Interactivity in Live Video Experiences Reduces Loneliness

By: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren and Melissa C. Thomas-Hunt

Background: Loneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video... View Details

Keywords: Lonelines; Social Connection; Internet-mediated Communication; Experiment; Emotions; Well-being; Interpersonal Communication; Internet

Citation

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07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

provide quality products at a low price to low- and fixed-income consumers. Kmart, by contrast, couldn't seem to decide whether it was focusing on low- or middle-income consumers. What's more, it got... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

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Skydeck - Alumni

improving India’s water quality and health outcomes Home Grown Naveen Tewari (MBA 2005) , founder of InMobi and now Glance, is at the forefront of a growing trend of global... View Details

09 Feb 2007
Working Paper Summaries

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Keywords: by Aaron K. Chatterji, David I. Levine & Michael W. Toffel

January 2018
Supplement

Jumia Nigeria PowerPoint Supplement

By: Ramon Casadesus-Masanell

Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details

Keywords: Retail; Marketplace; Inventory; Nigeria; Africa; Ecommerce; Funding; Business Ecosystems; Business Ecosystem; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; E-commerce; Retail Industry; India; Nigeria; Africa

Citation

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10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

really saying is, ‘I recognize the qualities I value, which just so happen to be the qualities I have.’” The organization’s norms, processes, and interactions are structured to... View Details

Keywords: by Dina Gerdeman

Research Summary

Overview

Phil's work aims to identify the drivers of performance for healthcare organizations and providers, and the mechanisms by which this performance can change over time. In complex healthcare settings, the optimal choice of treatment can be highly ambiguous. As a... View Details

Keywords: Primary Care; Medical Decision-making; Learning By Doing; Healthcare Organizations; Healthcare Operations; Health Economics

07 Feb 2012
Working Paper Summaries

Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below the CEO

Keywords: by Felix Oberholzer-Gee & Julie Wulf

MOVE: Putting America's Infrastructure Back in the Lead

Americans are stuck. We live with travel delays on congested roads, shipping delays on clogged railways, and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent... View Details

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

customer anxiety on service relationships is neither well understood, nor consistently factored into service design. How Do Incumbents Fare in the Face of Increased Service Competition?When does increased service quality competition lead... View Details

Keywords: by Sean Silverthorne; Retail; Service

28 Mar 2016
Research & Ideas

What's a Boss Worth?

quite a lot. “If you have a better boss on a team, you get more out of each individual worker” Academics and practitioners alike are interested in how to construct the best teams to get the most productivity out of people working... View Details

Keywords: by Michael Blanding; Service

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

School. Emails reveal the quality of work Choudhury and his colleagues conducted a field experiment involving 130 human resource administrators at BRAC, the world’s largest nongovernmental organization,... View Details

Keywords: by Ben Rand

22 Oct 2009
Working Paper Summaries

Strategies to Fight Ad-sponsored Rivals

Keywords: by Ramon Casadesus-Masanell & Feng Zhu; Advertising

Profile

Thomaz Galvao

Thomaz Galvao was born and raised in São Paulo, an Afro-Brazilian in a country where half the population is African-descendant, yet remains underrepresented in education, the economy, and politics. “My... View Details

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Business History - Faculty & Research

business units of the group, all operating worldwide: Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology (SMT). Previously, Lamprecht had led... View Details

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Getting Started - Christensen Center for Teaching & Learning

Although some instructors seem to be "born" case teachers, for most it is learned over time through careful study and practice. A critical first step for new case teachers is attitudinal: a willingness to become learners themselves.... View Details

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

schools were reportedly uniform in quality and selectivity. Only one major point of variance existed between the schools: grading standards, which ranged from lenient to harsh. Predictably, students from... View Details

Keywords: by Anna Secino; Education; Employment

26 Apr 2019
HBS Seminar

Maryaline Catillon, Harvard University

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

overall physical quality of a neighborhood. Increases in the number of Starbucks and other cafes, vegetarian restaurants, and bars equated with higher StreetScores. “You have... View Details