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  • June 29, 2022
  • Other Article

Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation

By: Michael Luca, Ginger Zhe Jin and Daniel Martin
Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details
Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry
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  • 01 Oct 1999
  • News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made financial services a fascinating... View Details
Keywords: Deborah E. Blagg
  • Web

In The Classroom - Behavioral Finance & Financial Stability

In The Classroom In The Classroom Over the past several years, BFFS project members have been actively teaching courses on topics related to financial stability and behavioral finance. There are courses tailored for Harvard undergraduates, PhD students, and View Details
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

had suggested—and if so, who should be charged how much and for what? Could YouTube charge users for downloading content, a model it was now beginning to test? Or would it be better for the online video giant to continue to pursue an advertising model, but perhaps... View Details
Keywords: Sean Silverthorne
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

lies in finding the sweet spot between these two undesirable outcomes, and determining how compensation can motivate salespeople best. In a recent Harvard Business Review article, Chung and several executives from the consulting firm... View Details
Keywords: by Michael Blanding
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Salesforce, which acquired the firm in 2021. Microsoft, meanwhile, was finally able to draw users to Teams, the free business communication platform it introduced in 2017 as part of Office 365. "Can these collaborative software platforms... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 06 Sep 2022
  • Blog Post

Student Spotlight: Summer Internships in Business & Environment

is a venture capital firm that invests in early-stage climate tech start-ups that reduce CO2 emissions by at least 2.5 Gt by 2050. The $110M fund focuses on early-stage companies commercializing novel technologies and innovating business... View Details
  • 07 Jul 2023
  • Blog Post

Harvard Innovation Labs: Where Passion and Purpose Meet

sectors; and supports more than 700 venture teams each semester. What are the support systems and resources provided at the labs to student and alumni ventures? What sustains this community is the incredible team here that works fully in View Details
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

changing aspirations. Secondly, Unilever developed strengths in the acquisition of other firms, and their subsequent "Unileverization." After the failed merger attempts of the late 1960s, Unilever professionalized its... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • Web

Baker Library / Bloomberg Center | About

was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus, Baker refused. After consulting... View Details
  • June 2016
  • Article

Technology Choice and Capacity Portfolios under Emissions Regulation

By: David Drake, Paul R. Kleindorfer and Luk N. Van Wassenhove
We study the impact of emissions tax and emissions cap-and-trade regulation on a firm's technology choice and capacity decisions. We show that emissions price uncertainty under cap-and-trade results in greater expected profit than a constant emissions price under an... View Details
Keywords: Technology Management; Management; Technology; Service Operations; Environmental Sustainability
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  • Web

HBS - Financials | Supplemental Financial Information

HBP, HBS Online, and Executive Education as operating expenses, in a profit-seeking enterprise they would in large part be considered cost of goods sold. These expenses include direct costs for staff compensation, specialized outside View Details
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Bennett, Victor Manuel, Megan Lawrence, and Raffaella Sadun Abstract—We investigate the management practices adopted by firms where the founders are also the CEOs using data from the World Management Survey. We find that founder CEO View Details
Keywords: Carmen Nobel
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

many firms located in New York and Los Angeles. That said, it is not mentioned in our chapter, but the biggest near-term certain change on the horizon is demographic—Baby Boomers will reach old age. That will more than double the number... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • Web

Strategy Awards & Honors - Faculty & Research

contributions to the experience of the graduating class. Maria P. Roche : Runner-up for the Best Paper in Innovation and Entrepreneurship at the 2024 Industry Studies Association Annual Conference for “You've Got Mail! The Late 19th Century US Postal View Details
  • Web

Online Business Analytics Course | HBS Online

College Students and Recent Graduates Those Considering Graduate School Mid-Career Professionals Prepare for your next opportunity by learning how to apply basic statistics to real business problems. Meet Arjun, an HBS Online participant... View Details
  • December 2003 (Revised April 2004)
  • Case

Blockbuster Inc. & Technological Substitution (D): The Threat of Direct Digital Distribution

Examines the emergence of technologies for delivering video content to consumer homes via direct digital distribution and investigates the strategic options facing video rental giant Blockbuster Inc. as it tries to respond to the new technological substitutes. Examines... View Details
Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Service Industry
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  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

where decision costs are minimal is only part of the battle. You still must deal with the fact that those imbued with decision authority are invariably motivated by their own sets of personal and professional goals—some of which... View Details
Keywords: by Peter Jacobs
  • 01 Jan 2012
  • News

E. Roe Stamps IV, MBA 1974

Palmer Organization 1984 Cofounds Summit Partners 1991 Establishes Stamps Family Charitable Foundation 2001 Becomes Founding Manager Partner at Summit 2004 Receives Outstanding Service Award, National Venture Capital Association About 10... View Details