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- News (277)
- Research (1,884)
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- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
performance and health outcomes will mean that 2022 will be a year of learning and reflection. Digitization in health care should be seen as a means to an end—improving the quality, patient-centricity, equity, and convenience of the... View Details
Keywords: by HBS News
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
products to perform a particular job, and that it behooves companies to focus on the job rather than the product. For Project Beacon, which would become OnStar, that job was to provide peace of mind. While... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
contact those rewards customers who had purchased the tainted pet food. Loyalty program data can be enormously advantageous in other ways, such as helping a retailer perform market research, set pricing strategies, and decide whether and... View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
Mathieson recalls getting laid off from a job in print production. The news surprised her because she had performed a singular role, vital to operations. Three days later, she received a call from an HR manager. It seemed that the company... View Details
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
concrete level, given that p2p file sharing networks are likely to improve in performance as Internet infrastructure develops, the content industry must make tough choices regarding their revenue models. Moves towards monetizing View Details
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
disappointed in the performance of the company. You think the technology is solid but the management team, and particularly the CEO, isn't very strong. The board has begun to take a more active role, the founder-CEO has been made the... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
which require full and fair disclosure of the financial performance of companies and of the risks associated with their business. This attitude is reminiscent of the Roaring Twenties when, according to Representative (and later Speaker of... View Details
Keywords: by Carla Tishler
- 15 Mar 2016
- First Look
March 15, 2016
approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the View Details
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
the rating system. He said that federal financial aid should go to those schools that perform the best. The President eventually abandoned the idea after hearing from many college presidents that there is simply no way to reliably rate... View Details
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
Investment Management in Boston, told a Senate committee on March 4 that regulators need look no further than five factors historically associated with financial crises: inflated prices of real estate, institutions with high levels of leverage, new View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
Pisano and David J. Teece Periodical:California Management Review 50, no. 1 (fall 2007): 278-296 Abstract Capturing value from innovation requires innovators to figure out how to blunt inroads into the profit stream by imitators, customers, suppliers, and other... View Details
Keywords: Martha Lagace
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
my interviewees told me, he chose not to recreate Baxter's culture since he did not agree with Baxter's "up or out," "sink or swim" approach to performance management. Q: Do social networks influence the decision... View Details
Keywords: by Mallory Stark