Publications

September 2002 (Revised April 2006)
Case

Istituto Clinico Humanitas (A)

By: Richard M.J. Bohmer, Gary P. Pisano and Ning Tang

Istituto Clinico Humanitas is a newly built private hospital, south of Milan, Italy, that has attained unusual profitability while treating public system patients. The hospital was built and is managed by Techosp, a subsidiary of Techint, a global engineering and... View Details

Keywords: Health Care and Treatment; Management Analysis, Tools, and Techniques; Management Systems; Infrastructure; Managerial Roles; Integration; Performance; Health Industry; Milan

19 Feb 2007
Research & Ideas

Inexperienced Investors and Market Bubbles

"sticky"—funds that perform well attract considerable inflows, but funds that underperform receive only modest outflows. Thus, it's not clear that inexperienced managers were punished for the... View Details

Keywords: by Sean Silverthorne; Financial Services

24 Mar 2022
Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details

Keywords: by Kristen Senz

24 Jul 2000
Research & Ideas

Value Maximization and Stakeholder Theory

landscape. This means, for example, that we must give employees and managers a structure that will help them resist the temptation to maximize the short-term financial performance (usually profits, or... View Details

Keywords: by Michael C. Jensen

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

12 Sep 2023
Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

wealth management. The number of financial advisory firms grew 41 percent to more than 15,000 between 2015 and 2021, according to Barron’s. Every April, Dimensional Fund queries hundreds of financial advisers across the globe, who together View Details

Keywords: by Ben Rand; Financial Services

February 1993
Supplement

Otis South Africa (C)

By: Michael Beer

Relates Otis South Africa's management actions in their efforts to transform the company. Students will be asked to judge the effectiveness of the corporate change programs instituted by management. View Details

Keywords: Transformation; Judgments; Business or Company Management; Performance Effectiveness; Industrial Products Industry; South Africa

Find at Harvard

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

rewarded, despite the fact that US companies are spending more than a fifth of their budgets on wages. What employees crave even more is to feel that their managers appreciate them and aren’t afraid to show it, not only in paycheck terms,... View Details

Keywords: by Dina Gerdeman

September 2006 (Revised June 2007)
Case

3i Group plc: May 2006

By: G. Felda Hardymon and Ann Leamon

Since 2004, Philip Yea, the first outsider ever to lead 3i Group, one of Europe's largest publicly listed private equity firms, has been trying to help the far flung organization become more of a streamlined partnership even as it functions around the globe. As he... View Details

Keywords: Private Equity; Globalized Firms and Management; Alignment; Partners and Partnerships; Public Ownership; Employees; Goals and Objectives; Financial Services Industry

24 Jul 2014
Blog Post

Create a Content Marketing Strategy for your Talent Acquisitions Team

As a talent acquisitions manager or a marketing manager within a human resources team, you’ve probably asked yourself how to reach large quantities of high quality candidates in a thoughtful and meaningful... View Details

16 Apr 2001
Research & Ideas

Breaking the Code of Change

examining the strategies for change employed. Instead of this halfhearted approach, managers are better off picking a pure model: a clear Theory E approach with its benefits and costs or a pure Theory O approach with its benefits and... View Details

Keywords: by Michael Beer & Nitin Nohria

25 Oct 2011
First Look

First Look: October 25

Institutional Investors Frame Their Losses: Evidence on Dynamic Loss Aversion from Currency Portfolios Authors:Kenneth A. Froot, J. Arabadjis, S. Cates, and S. Lawrence Publication:Journal of Portfolio Management (forthcoming) Abstract... View Details

Keywords: Sean Silverthorne

07 Nov 2016
HBS Seminar

Vishal Gaur, Johnson, Cornell University

16 May 2012
Research & Ideas

Can Decades of Military Overspending be Fixed?

that meet performance standards at reasonable costs. But in practice, too few government managers are skilled in understanding and using industry financial incentives or the process of controlling costs,... View Details

Keywords: by J. Ronald Fox; Service

2022
Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson

Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details

Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation

Read Now

August 2010 (Revised September 2011)
Case

Driving Sustainability at Bloomberg L.P.

By: Christopher Marquis, Daniel Beunza, Fabrizio Ferraro and Bobbi Thomason

Describes the addition of environmental, social, and governance (ESG) performance indicators to the Bloomberg terminal. The initiative grew out of Bloomberg's broader sustainability initiatives and is an example of how committed employees can create positive social... View Details

Keywords: Corporate Entrepreneurship; Knowledge Dissemination; Corporate Social Responsibility and Impact; Organizational Culture; Business and Stakeholder Relations; Environmental Sustainability; Publishing Industry; New York (city, NY)

April 1994 (Revised August 1996)
Case

American Express (A)

By: Jay W. Lorsch

In January 1993, the American Express board met to decide who would succeed James D. Robinson, III as chairman and CEO. The board needed to act in the spotlight of intense media and investor scrutiny, and after leaks had revealed that there was a conflict among the... View Details

Keywords: Decision Making; Corporate Governance; Resignation and Termination; Leadership; Management Succession; Performance Evaluation

Web

Dean Srikant Datar | About

he holds two masters degrees and a Ph.D. from Stanford University. Datar’s research and course development have been in the areas of cost management and management control, strategy implementation,... View Details

April 2011 (Revised May 2012)
Case

City Year: The Journey

By: Rosabeth Moss Kanter and James Weber

Throughout its first two decades, City Year, a non-profit organization, was dedicated to recruiting young adults to give a year of public service. It had passed through several growth phases but by 2010 a new challenge, and opportunity, had arisen when City Year and... View Details

Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation