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- All HBS Web
(5,362)
- People (33)
- News (2,074)
- Research (2,056)
- Multimedia (8)
- Faculty Publications (67)
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- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
they are also signaling to people that it might be safer to go out now,” says Michael Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School. Policymakers trying to avoid draconian... View Details
- 06 Nov 2019
- Op-Ed
Torched Planet: The Business Case to Reinvent Almost Everything
The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a... View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
human nature and organizations and performance,” Iansiti says. “The case shows that in any kind of environment, you’ve got to know your stuff. So from this perspective you can’t go ahead and accuse somebody... View Details
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
not early technology adopters. However, there are plenty of tech-savvy people who want to talk about the government. “On the user side, it’s much faster,” she said. “So we go to the slow adopter and say, hey, they’re online and they’re... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
distributors, although important and useful for a certain portfolio of products, are no longer appropriate for a different subset. How can you overcome resistance from a powerful channel partner, such as a... View Details
- 31 Aug 2011
- Research & Ideas
Improving Fairness in Flight Delays
scheduled, first served process. "This approach ignores the fact that there is a networked structure where a flight may go through a congested airspace before landing at an airport," Fearing says. "What we show is that if... View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Working PapersPlatform Rules: Multi-Sided Platforms as Regulators Authors:Kevin J. Boudreau and Andrei Hagiu Abstract This paper provides a basic conceptual framework for interpreting non-price instruments used by multi-sided platforms... View Details
Keywords: Martha Lagace
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
and insurance fees. "Once you do that, everyone in the marketplace is going to know who the federal government has identified as systemically significant, and one of two things... View Details
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
products sold and marketed by LEGO. In addition to reducing innovation costs, this often leads to an increase in authentic, word-of-mouth advertising as users promote designs that they created or designs they find attractive within their... View Details
Keywords: by Danielle Kost
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
behaviors of the individuals you choose go through the organization like a rifle shot; they can be felt at the line level within months. We can't afford to hire or promote people with the wrong values. It's... View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
value." Can you explain what CLV is? Who is the ideal customer? A: Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows... View Details
Keywords: by Sarah Jane Gilbert
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
the world about the problems they thought might constitute material threats to the sustainability of market capitalism. As part of Harvard Business School's centennial celebration a few years ago, we convened groups of business leaders in... View Details
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
Businesses that offer their customers the highest levels of service might like to believe that all their efforts to pamper and please will pay off with an extremely loyal following. “Customers you might... View Details
Keywords: by Julia Hanna
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
cities” field. “I wanted to explore the opportunities and challenges of selling to government in a company that is moving from selling hardware in big chunks to selling software as a service,” says Weiss, the MBA Class of 1961 Senior... View Details
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
Beware of competitors lying in the grass, says Harvard Business School professor Alvin E. Roth. His study of bidding practices on eBay suggest that those who wait until the last minute to bid—a practice called sniping—is an effective way to not only get what View Details
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
to a company itself and to business at large? Which of these strike you as most pernicious? A: I think several of the consequences are now becoming evident. When everyone sees what's View Details
Keywords: by Martha Lagace
- 13 Oct 2010
- Research & Ideas
How Government can Discourage Private Sector Reliance on Short-Term Debt
For the last decade or so financial institutions have relied increasingly and excessively on short-term financing, risky business that could quickly go south when a souring economy made it impossible for firms to roll over their... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
experience involves deep thinking and plenty of experimentation. Taking it slow, letting a problem "marinate" as you inch forward with figuring it out is often the best approach. "When View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
a dealer's back lot, it will nonetheless embody a defining moment in a global race for supremacy. Manufactured by Toyota, this is the car that will propel the Japanese company ahead of General Motors as the world's largest automaker, a... View Details