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Show Results For
- All HBS Web
(6,752)
- People (10)
- News (1,513)
- Research (4,477)
- Events (17)
- Multimedia (46)
- Faculty Publications (2,938)
- 15 Dec 2015
- News
The Year in Ideas 2015
From social media to the grocery store to the corner office and all the way to the stratosphere, the research and entrepreneurial adventures HBS faculty, doctoral students and... View Details
- October 2014 (Revised January 2016)
- Case
IDEO: Human-Centered Service Design
By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,... View Details
Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation and Management; Entertainment and Recreation Industry; Peru
Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
- June 24, 2020
- Article
Wolfgang Puck on Leading His Restaurants Through the Pandemic
By: Boris Groysberg
Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details
Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety
Groysberg, Boris. "Wolfgang Puck on Leading His Restaurants Through the Pandemic." Harvard Business Review (website) (June 24, 2020).
- Web
The Institute for Cancer Care Innovation - Institute For Strategy And Competitiveness
to better assess value at MD Anderson Cancer Center Creating proposed bundled payments for major disease types in order to meet a changing health care reimbursement landscape Fostering the better use of electronic medical records View Details
- July – August 2011
- Article
The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service
By: Julie Battilana
This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that diverge from the institutional status quo. I explore this relationship using... View Details
Keywords: Status and Position; Transformation; Organizational Change and Adaptation; Projects; Leading Change; Managerial Roles; Relationships; Power and Influence; Health Industry; United Kingdom
Battilana, Julie. "The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service." Organization Science 22, no. 4 (July–August 2011): 817–834.
- February 2003 (Revised March 2003)
- Case
The Nature Conservancy
By: Allen S. Grossman and Jane Wei-Skillern
Almost immediately upon being appointed CEO of The Nature Conservancy (TNC), Steve McCormick undertakes a radical reorganization of this global institution. TNC is the largest and, by most measures, the most successful environment organization in the world, with... View Details
Keywords: Globalization; Leading Change; Organizational Change and Adaptation; Strategic Planning; Natural Environment; Nonprofit Organizations; United States
Grossman, Allen S., and Jane Wei-Skillern. "The Nature Conservancy." Harvard Business School Case 303-007, February 2003. (Revised March 2003.)
- 29 Jul 2020
- Blog Post
To New Beginnings: Reflecting on Transitioning Careers and Starting a Family while at HBS
students and professors I’ve met. In my first semester alone, there were so many activities and memories I’ll cherish forever. In September, my section’s social chairs View Details
- 9 AM – 9 AM EST, 31 Jan 2018
- HBS Online
HBX Becoming A Better Manager
Master a process approach to management and move your organization forward. In Becoming a Better Manager youll learn to identify, analyze, design, and influence four critical organizational processes: decision-making, implementation, organizational learning, and change... View Details
- October 2005 (Revised October 2008)
- Case
Virginia Mason Medical Center
By: Richard M.J. Bohmer and Erika Ferlins
In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details
Keywords: Health Care and Treatment; Management Analysis, Tools, and Techniques; Production; Organizational Change and Adaptation; Problems and Challenges; Quality; Competition; Seattle
Bohmer, Richard M.J., and Erika Ferlins. "Virginia Mason Medical Center." Harvard Business School Case 606-044, October 2005. (Revised October 2008.)
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
the findings to colleagues at the Harvard Salata Institute for Climate and Sustainability in March. Why organizations are investing in adaptation to climate stresses In August,... View Details
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
people and process as much as technology. So there's more to the Y2K problem than technology? Definitely. You can tell a lot about a company by how it's reacting to the Y2K problem. An organization whose... View Details
- February 2018
- Supplement
Qualtrics (C)
By: Doug J. Chung and James M. Lattin
Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details
Keywords: Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation
Chung, Doug J., and James M. Lattin. "Qualtrics (C)." Harvard Business School Supplement 518-084, February 2018.
- Web
Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog
HBS Course Catalog Navigating Your Worth: AI, Negotiations, and the Nature of Expertise Course Number 1731 Assistant Professor Zoe Cullen Professor of Management Practice Shikhar Ghosh Spring; Q3Q4; 3.0 credits 12 Sessions Project Course... View Details
- February 2003 (Revised March 2007)
- Case
Safe to Say at Prudential Financial
By: Amy C. Edmondson and Corey B. Hajim
The CEO initiated a cultural change process at Prudential Financial to support a major business reorientation. Prudential, historically a privately held ("mutual") insurance company, went public in 2001. The cultural change was intended to prepare the organization to... View Details
Keywords: Growth and Development Strategy; Risk and Uncertainty; Private Ownership; Going Public; Transformation; Organizational Culture
Edmondson, Amy C., and Corey B. Hajim. "Safe to Say at Prudential Financial." Harvard Business School Case 603-093, February 2003. (Revised March 2007.)
- 01 Jun 2018
- News
What I Do: Minnie Ingersoll (MBA 2002)
things like, ‘If you have a criminal record, you are welcome to apply for a job at Code for America.’ And we do advocacy, too, and help other organizations understand that they... View Details
- January 2019 (Revised February 2020)
- Case
Roush Performance: How to Design a Sales Force Compensation Plan
By: Doug J. Chung
Roush Performance manufactured and marketed factory-modified performance vehicles and high-end aftermarket automotive performance parts. Since its inception, Roush Performance had focused on building its engineering technology competency and diversifying its product... View Details
Keywords: Sales Force Management; Motivation; Compensation; Salary; Commissions; Bonuses; Quotas; Salesforce Management; Compensation and Benefits; Motivation and Incentives
Chung, Doug J. "Roush Performance: How to Design a Sales Force Compensation Plan." Harvard Business School Case 519-066, January 2019. (Revised February 2020.)
- 02 Jun 2023
- Blog Post
Cassidy Wald Wins Dean's Award for Service to the School and Society
disabilities affect the lives and work of their coworkers and teams, and steps they can take to make their organizations more inclusive. I am... View Details
- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
waiting for the government. It's time to stop spending a lot of money on cleanup after the fact. Rather, it's time for the private sector to take action around adaptation and prevention. My work in... View Details
- March 1981 (Revised October 1998)
- Case
Corning Glass Works International (A)
Follows the impact of a change in global strategy on a diversified company's global organization structure. Traces two failed attempts at bringing a business perspective to a geographic organization, and poses the problem of what the international division president... View Details
Keywords: Disruption; Framework; Global Strategy; Organizational Structure; Perspective; Power and Influence
Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (A)." Harvard Business School Case 381-160, March 1981. (Revised October 1998.)