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Show Results For
- All HBS Web
(2,600)
- People (5)
- News (337)
- Research (1,953)
- Events (5)
- Multimedia (3)
- Faculty Publications (1,101)
- 25 Jan 2022
- Blog Post
Feeling Seen: What to Say When Your Employees Are Not OK
the COVID-19 pandemic approaches its third exhausting year. Validating someone’s feelings can be as simple as pausing during the day to say, “You seem anxious,” says Zlatev, a professor in the Negotiation, Organizations & Markets Unit at HBS. "YOU'RE SHOWING THAT... View Details
Keywords: All Industries
- 06 Jun 2016
- Blog Post
Meet the HBS Africa Business Club
that they are part of a family. We hope that ABC gives its members a sense of fellowship and community on campus. The club does an excellent job of bringing people together with a shared interest in Africa. However, we also hope to View Details
- 01 Oct 1998
- News
New Releases
for opportunities to explore as well as reacting to problems to be solved. Says Raiffa, "Smart Choices is based on the premise that quality decision-making is a fundamental and valuable life skill that can shape and influence in a... View Details
- Web
Energy - Course Catalog
will also cover the energy transition needed to reduce climate change and its impacts. It will examine the economic, regulatory, and social contexts that provide the dynamic backdrop for how both new entrants and incumbent firms can... View Details
- 29 Jan 2021
- News
Holding Business to Account
idea of being a passive investor, along for the ride, no longer appealed to me,” Aiyer says. Shareholders were owners, she realized, and they had a say in how a company ran as well as the ability to influence everything from labor... View Details
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
and social science research is specialist, peer-reviewed journals. Second, much research takes the form of case studies and is often qualitative rather than quantitative. In disciplines where standardized View Details
Keywords: by Sean Silverthorne
- March 2019
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)." Harvard Business School Technical Note 119-088, March 2019.
- December 2000 (Revised May 2002)
- Case
Reverend Jeffrey Brown: Cops, Kids and Ministers
By: Kathleen L. McGinn and Alexis Lefort
Introduces Reverend Jeffrey Brown, one of the cofounders of the Ten Point Coalition in Boston, Mass. The Ten Point Coalition, a group of ministers that worked to change the dynamics between the Boston Police Department and the kids on the street, was instrumental in... View Details
Keywords: Change; Civil Society or Community; Alliances; Interpersonal Communication; Power and Influence; Law Enforcement; City; Boston
McGinn, Kathleen L., and Alexis Lefort. "Reverend Jeffrey Brown: Cops, Kids and Ministers." Harvard Business School Case 801-284, December 2000. (Revised May 2002.)
- August 2003 (Revised May 2006)
- Case
Elizabeth Parker (A)
By: Tiziana E. Casciaro, Wickham Skinner and David Krackhardt
A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic inertia. Describes a successful strategy to overcome organizational resistance to change. View Details
Keywords: Public Sector; Leading Change; Managerial Roles; Organizational Change and Adaptation; Conflict and Resolution; Power and Influence
Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. "Elizabeth Parker (A)." Harvard Business School Case 404-043, August 2003. (Revised May 2006.)
- 2008
- Chapter
Learning in Environmental Policymaking and Implementation
By: Alnoor Ebrahim
This paper explores how "learning" occurs in the context of environmental policy formulation and implementation. Rather than viewing policy learning as a rational and technocratic process, the emphasis here is on the political and institutional contexts within which... View Details
Keywords: Learning; Corporate Accountability; Policy; Government and Politics; Business and Stakeholder Relations; Natural Environment; Power and Influence; South Africa; Brazil
Ebrahim, Alnoor. "Learning in Environmental Policymaking and Implementation." In Strategic Environmental Assessment for Policies: An Instrument for Good Governance, edited by Kulsum Ahmed and Ernesto Sanchez-Triana. Washington, D.C.: World Bank, 2008. (Was HBS Working Paper 08-071.)
- 15 Nov 2011
- First Look
First Look: November 15
Authors:Leslie K. John, George Loewenstein, and Drazen Prelec Publication:Psychological Science (forthcoming) Abstract Cases of clear scientific misconduct have received significant media attention recently, but less flagrant transgressions of research View Details
Keywords: Sean Silverthorne
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
the elders over a cup of tea to explain what you’re doing, he was told. Notify a village two days before beginning tower construction—that way the men can ensure their women will be inside and not visible over compound walls. “Two years later, our competition didn’t... View Details
Keywords: Julia Hanna
- Web
2022 Symposium - Race, Gender & Equity
Internal Medicine, American Sociological Review, American Behavioral Scientist, Annals of the American Academy of Political and Social Science, Contexts, Ethnic and Racial Studies, The Journal of Marriage and Family, Sociology of Race and... View Details
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
confluence. "For managers, working in the social sector can be more exciting than managing a business - your influence as a force for entrepreneurial change can make an impact beyond your organization,"... View Details
- September 2004 (Revised October 2004)
- Case
Pat Anderson
By: Leslie A. Perlow and Daisy Wademan
Patten Bank's pending sale jeopardizes Pat Anderson's prospect of receiving an expected year-end bonus. What to do now? This problem follows several earlier conflicts that Anderson has confronted during the past four-and-one-half years spent working as an analyst and... View Details
Keywords: Change Management; Organizational Culture; Organizational Change and Adaptation; Conflict Management; Power and Influence; Executive Compensation; Banking Industry; Financial Services Industry; United States
Perlow, Leslie A., and Daisy Wademan. "Pat Anderson." Harvard Business School Case 405-033, September 2004. (Revised October 2004.)
- January – February 2011
- Article
Are You a Good Boss-Or a Great One?
By: Linda A. Hill and Kent Lineback
Private moments of doubt and fear come even to managers who have spent years on the job. Any number of events can trigger them: an initiative is going poorly; you get a lukewarm performance review; your new assignment is daunting. HBS professor Linda Hill and executive... View Details
Keywords: Leadership; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Personal Development and Career; Groups and Teams; Power and Influence; Social and Collaborative Networks
Hill, Linda A., and Kent Lineback. "Are You a Good Boss-Or a Great One?" Harvard Business Review 89, nos. 1-2 (January–February 2011).
- 19 May 2008
- Research & Ideas
Connecting School Ties and Stock Recommendations
influence of social networks for a while. We noticed that every time we met people at conferences, an immediate starting point in conversations was to ask where one went to school. Educational connections... View Details
- 15 Dec 2015
- First Look
December 15, 2015
the Art of Negotiation: How to Use Your Feelings to Your Advantage By: Brooks, Alison Wood Abstract—Negotiations can be fraught with emotion, but it’s only recently that researchers have examined how particular feelings influence what... View Details
Keywords: Carmen Nobel
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
innovation and the opportunity to participate in the "white coat" economy and life sciences revolution of the 21st century. Writes a new social contract based on real family values, creating fair and flexible workplaces that are... View Details
Keywords: by Sean Silverthorne
- Web
Tim Day Fitness Room | About
to provide users with an enhanced fitness experience. The open floor plan includes a centrally located staff desk and social area, allowing staff to service the entire area more efficiently and provide increased safety oversight. The... View Details