Filter Results:
(2,112)
Show Results For
- All HBS Web
(4,848)
- People (11)
- News (1,791)
- Research (2,112)
- Events (17)
- Multimedia (100)
- Faculty Publications (819)
Show Results For
- All HBS Web
(4,848)
- People (11)
- News (1,791)
- Research (2,112)
- Events (17)
- Multimedia (100)
- Faculty Publications (819)
Sort by
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
company can triumph. That's especially true in the financial services industry, where call centers have moved beyond their most obvious function—as low-cost channels for resolving a myriad of customer concerns—to become powerful means of... View Details
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
agency. The average team lets go 38.5 percent of its roster during the off-season meaning that a quarterback could be working with a completely new cast every year. For teams looking to hire a QB, finding someone who fits the bill is not... View Details
- 04 Jan 2012
- First Look
First Look: January 4
firm has a cost structure that requires significant cost adjustment, the quality of governance can only be elucidated accurately by means of simultaneous analysis of firms' business strategy and their corporate governance. Only by... View Details
Keywords: Carmen Nobel
- 20 Jul 2010
- First Look
First Look: July 20
Piskorski and David ChenHarvard Business School Case 710-408 Meetup, an online company providing means of arranging face-to-face meetings, is deciding between two options of increasing its revenue by investing to (i) increase new sign ups... View Details
Keywords: Martha Lagace
- 08 May 2007
- First Look
First Look: May 8, 2007
firms will have a new CEO within the next four years; your company could very well be next. Senior executives know that a CEO transition means they're in for a round of firings, organizational reshuffles, and other unwelcome career... View Details
Keywords: Martha Lagace
- 16 Oct 2012
- First Look
First Look: October 16
at baseline (18%, 28%, and 33%, respectively, p0.05 for interaction between race or job type and intervention). Mean calories per beverage decreased similarly over the study period for all racial groups and job types, with no increase in... View Details
Keywords: Sean Silverthorne
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
great new entity is very hard to do without firm CEO signals. Everyone claims to seek a "merger of equals," but few really mean it, as people try to discern who is up and who is down. Mergers inevitably arouse competitive... View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
behind using reserves as a means to avoid the negative effects of crisis: why don't sovereign countries reduce their sovereign debt instead? To study the joint decision of holding sovereign debt and reserves, we construct a stochastic... View Details
Keywords: Martha Lagace
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
Launching a social justice startup takes more than a moving story. Ask Harley Blakeman, the 32-year-old founder of Honest Jobs. He has perfected his elevator pitch, but that doesn’t mean launching his business has been easy. A... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
of Wenzhou Kangning Hospital Co, Ltd. from founding to just before its initial public offering to illustrate the extraordinary entrepreneurship happening in China’s healthcare space. It highlights the challenges of China’s mental health sector and the View Details
Keywords: Sean Silverthorne
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
business leaders from virtually every industry are scrambling to make sense of what has happened in the past year and of what this means for their respective paths ahead. Almost every individual and organization, from the poorest citizen... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
that encourages innovation, problem-solving, and improvement. Yet, words were insufficient for describing and communicating such strategies. Statements such as "Delight the customer," "Offer superior service," or "Invest in our people" had... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
and how can that apply to the United States? One reason is the sophistication of finance. The other is the growth of three specific technologies. Sophisticated financial tracking and smart mobile phone technology The sophistication of financial tracking View Details
- 31 Jan 2017
- Research & Ideas
The Dow at 20,000: What's That All About?
particular, which means that profits are going to be higher. As a result, stockholders will get a bigger share of the pie. That raises stock prices all over the place. A related effect is the issue of repatriating profits from abroad –... View Details
Keywords: by Jim Aisner
- 11 Nov 2014
- First Look
First Look: November 11
dismayed by the actions of Kumar, as well as the recent allegations against Gupta and were closely monitoring the situation. Could a former Managing Director of their Firm have conspired to enable insider trading? And if so, what did that View Details
Keywords: Sean Silverthorne
- 31 Dec 2012
- Research & Ideas
Most Popular Stories of 2012
of business research in the forthcoming book How Will You Measure Your Life? Coauthored with James Allworth and Karen Dillon, the book explains how well-tested academic theories can help us find meaning and happiness not just at work, but... View Details
Keywords: by Staff
- 17 Jan 2008
- Research & Ideas
If Marketing Experts Ran Elections
requires the development of a distinctive, appealing message, delivered consistently over time. But politicians can't win by targeting a single niche segment. They have to win a majority on election day, and doing so often means parsing... View Details
Keywords: by John A. Quelch
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
1.3 million electronic cigarette smokers converted to tobacco. That means a net decrease of cigarette smokers of 2.2 million, or 5 percent. At the same time, 2.8 million nonsmokers converted to electronic smokes. But even that doesn't... View Details
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
Another alternative summer camp organized by Independent Means is Noise: The Summer Experience for the Music Entrepreneur. Noise introduces teenagers to the business side of the music industry. "I spend my life trying to make the... View Details
Keywords: by Martha Lagace
- 20 Dec 2016
- First Look
December 20, 2016
forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel