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  • All HBS Web  (3,068)
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  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

lawsuits against Blitz had followed. A former Blitz employee has testified that Blitz presented a revised gas can design to Walmart that would prevent the burn injuries by installing an "arrestor," a device that would prevent a... View Details
Keywords: by Max H. Bazerman; Retail
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

process itself can actually shape the realized strategy of the firm. This can include internal reporting structures and incentive systems, but it can also reflect external factors such as capital markets and customers. One of the... View Details
Keywords: by Martha Lagace
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

and Alison Wood Brooks. Excellence Comes From Saying No (31,511) In a new course designed by Frances Frei and Amy Schulman, business and law students help each other define and achieve their own interpretations of success. Lesson one: You... View Details
  • 03 Jul 2012
  • First Look

First Look: July 3

details Schön Klinik's founding, its early focus on measurement and improvement, and the design and implementation of a system-wide structure for measuring and reporting actual health outcomes. The case details the care cycle for eating... View Details
Keywords: Sean Silverthorne
  • 10 May 2011
  • First Look

First Look: May 10

without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to and marketing of an individually held commitment savings product lead to an increase in female decision-making... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

sufficient for firms to be operationally effective," continues Crane. "Now strategy is much more customer driven, and a firm's brand is more important than ever." Marketing that brand, in fact, has become so essential that most startups... View Details
Keywords: by Susan Young
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

how repugnance sometimes constrains what transactions and markets we see. When my colleagues and I have helped design markets and allocation procedures, we have often found... View Details
Keywords: Martha Lagace
  • 18 Dec 2012
  • First Look

First Look: December 18

both organizations and employees benefit by emphasizing newcomers' authentic best selves. Paper: http://www.francescagino.com/publications.html First-Party Content and Coordination in Two-Sided Markets Authors:Hagiu, Andrei, and Daniel... View Details
Keywords: Carmen Nobel
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 01 May 2007
  • First Look

First Look: May 1, 2007

integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

online well before any regulatory filing disclosed his holdings in the company. These tactics may have been designed for drama, but the investment strategy and its scale are nothing unusual today. Activist shareholders and the hedge funds... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

consideration, both sensory and economic. On the sensory side: He has designed several eating utensils, including an espresso spoon that sports a hole in the middle so as not to break up the continuity of the crema on top. On the economic... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 04 Dec 2012
  • First Look

First Look: December 4

resulting endogenous scarcity of informed investors exacerbates primary market collapses in bad times. Inefficiency arises because informed investors are a public good from the perspective of originators. All originators benefit from the... View Details
Keywords: Carmen Nobel
  • 12 Jan 2016
  • First Look

January 12, 2016

Expenditure Panel Survey and joint probabilities of workplace exposures from the General Social Survey, and we conducted a meta-analysis of the epidemiological literature to estimate the relative risks of poor health outcomes associated with exposure to these... View Details
Keywords: Carmen Nobel
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

in expectation. We also show that by offering both CPC and CPA, an ad platform can weakly increase its revenues compared to offering either alternative alone. Download the paper: http://www.hbs.edu/research/pdf/09-074.pdf Competition and Resource Sensitivity in... View Details
Keywords: Martha Lagace
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

feature-level entry choices. In addition, we contribute to work on dominant designs, going beyond characterizing a dominant design as a set of technological choices to understanding cognitive convergence on a standard set of demand-side... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

The company's new head of product management has designed a system to address a point of constant tension: whether to build custom features in response to new customers' request, even if these custom features entail expensive departures... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

they too often are based on the wrong things, what he calls the "noise" (short-term stock market action) rather than the "signal" embedded in the noise (long-term secular trends in the market). In his view, the problem... View Details
Keywords: by James Heskett
  • 20 May 2008
  • First Look

First Look: May 20, 2008

such as stable value funds, balanced funds, and life-cycle (or target date) funds. We find that life-cycle funds designed to match the risk tolerance and investment horizon of investors have small welfare costs. All other choices,... View Details
Keywords: Martha Lagace
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