Learning By Doing - Publications - Faculty & Research

02 Aug 2007
What Do You Think?

How Will Millennials Manage?

options. As the authors of a recent book, Managing the Generation Mix, put it, they demand "the immediate gratification of making an immediate impact by doing meaningful work immediately." In... View Details

Keywords: by Jim Heskett

26 Feb 2018
Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often sell out and rates skyrocket, a... View Details

Keywords: by Dina Gerdeman; Travel

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

share their mistakes as a team-building exercise to improve communication and collaboration. “You can motivate your team to work harder by doing this,” Brooks says. “I know I have felt that way seeing other... View Details

Keywords: by Dina Gerdeman

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

14 May 2008
Research & Ideas

Getting Down to the Business of Creativity

backgrounds—the intersection where creativity is most likely to occur, according to The Medici Effect, a book by Frans Johansson (HBS MBA '00) that is used in the course. Another driver of creativity, motivation, is the locus of Amabile's... View Details

Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

language problems but also what managers can do to overcome them. Neeley explores language and its connection to power dynamics on global teams in Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in... View Details

Keywords: by Kim Girard

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Beyond what we can do as individuals to reduce our risks of exposure, are there objective measures employers can use to validate what is effective? The answer, fortunately, is yes. Many claims will be made over the next few weeks and... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

field questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview.Lagace: In The Support Economy, you make the case that managerial capitalism, invented a hundred years ago, desperately needs an overhaul. How and why View Details

Keywords: by Martha Lagace

29 May 2015
Working Paper Summaries

Can Marshall’s Clusters Survive Globalization?

Keywords: by Giulio Buciuni & Gary P. Pisano

14 Nov 2011
Working Paper Summaries

The Impact of Corporate Sustainability on Organizational Process and Performance

Keywords: by Robert G. Eccles, Ioannis Ioannou & George Serafeim; Accounting

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

services. Health plans will eliminate their restrictive networks, allowing members to choose in a competitive (and regional or even national) marketplace the providers that offer the best value for their condition. Plans will help patients make the best decisions View Details

Keywords: by Michael E. Porter; Health

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

auto market in the 1950s. The industry leader, unbothered by competition and looming threats, began to coast on its former glory, however, and bypass such areas as consumer preferences and industry innovation. View Details

Keywords: by Staff; Auto

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

the workplace. Michael expressed that the industry/culture has been disrupted by emerging technological and economic change that forces the lower-retention model. "It looks like we will end up with a very much smaller semi-permanent... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

is required,” Sunderam says. That type of “soft” information can make a difference for loans that require human discretion—applications that the automated system sends back for further analysis by a loan officer. Minority loan officers... View Details

Keywords: by Rachel Layne; Financial Services

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

narrative and turn stressful moments into meaningful ones. Expect to do well How we think about an outcome influences our actual results. This insight has been demonstrated for years through the use of medical placebos. In one study,... View Details

Keywords: by Francesca Gino

07 Sep 2007
What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

programs that "tailor learning for students" rather than just meet rigid standards, would help. Can business schools do much about what may be largely market-driven phenomena in a field that has... View Details

Keywords: by Jim Heskett

04 Mar 2010
Working Paper Summaries

The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

don’t realize that there are material returns associated with helping these workers,” says Fuller, a professor of management practice. “If I told an executive, ‘You could reduce your turnover of key personnel by 3 percent,’ they would... View Details

Keywords: by Danielle Kost; Health

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

Outside the classroom, Harvard Business School Professor Deepak Malhotra’s abiding interest is war and peace–how wars begin and end, how they could have been avoided, and what lessons can be learned from them. Along with studying wars,... View Details

Keywords: by Lane Lambert

22 Jul 2019
Book

How to Be a Digital Platform Leader

All of the most valuable firms in the world today are platforms, starting with Apple, Microsoft, Google and Amazon. But platforms do not evolve in predictable ways, and there is a lot that managers and entrepreneurs can View Details