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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

the pandemic, some businesses were able to spot and develop new opportunities. 4. Adapt your HR management The coronavirus pandemic has put traditional human resources management View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 07 Aug 2008
  • News

'Don't Touch My Perks'

  • January 1998 (Revised April 1998)
  • Case

Lincoln Electric: Venturing Abroad

By: Christopher A. Bartlett and Jamie O'Connell
Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture of cooperation between management and labor and an unusual compensation system based on piecework and a large... View Details
Keywords: Acquisition; Restructuring; Transformation; Construction; Compensation and Benefits; Management; Market Entry and Exit; Labor and Management Relations; Competitive Advantage; Expansion; Manufacturing Industry; Ohio
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  • 12 Nov 2018
  • Blog Post

Student Portraits - Armed Forces Alumni Association

personal growth, received the privilege of leading some of the best people I could ever meet. I developed a deep appreciation for the power of the human spirit, and am certainly a better man for it. Here at HBS, I am happy that I am... View Details
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 01 Aug 1998
  • News

High Honors

admission to HBS for two years while she worked in human resources for General Electric. She eventually matriculated at HBS, deftly juggling classes and childcare for her two young children. Fudge has spent... View Details
  • Article

Developing a Digital Mindset: How to Lead Your Organization into the Age of Data, Algorithms, and AI

By: Tsedal Neeley and Paul Leonardi
Learning new technological skills is essential for digital transformation. But it is not enough. Employees must be motivated to use their skills to create new opportunities. They need a digital mindset: a set of attitudes and behaviors that enable people and... View Details
Keywords: Machine Learning; AI; Information Technology; Transformation; Competency and Skills; Employees; Technology Adoption; Leading Change; Digital Transformation
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  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

observing us. In a nutshell, those are the feelings of many respondents to this month's column. Frances Pratt summed up the comments of others in three words, "ethics is subjective." Ravindra Edirisooriya asked, for example, "Can View Details
Keywords: by Jim Heskett
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

Patients with resources can easily go where care is provided. "Historically doctors moved from Africa and India to London and New York to provide care. Now we are basically flipping it around and saying, 'Why don't the patients move?... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • December 2005 (Revised January 2007)
  • Case

Ben & Jerry's: Preserving Mission & Brand within Unilever

By: James E. Austin and James Quinn
In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer... View Details
Keywords: Brands and Branding; Problems and Challenges; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Management Teams; Governing and Advisory Boards; Value Creation; Corporate Governance; Employee Relationship Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
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  • 01 Mar 2014
  • News

Generation Next

Pennsylvania's Wharton School in 2000, she spent a year in the company's home insecticides joint venture with US-based Sara Lee and another in human resources before shifting to the Group's inaugural attempt... View Details
Keywords: Mark Bergen; Godrej Group; Management
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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  • 10 Apr 2023
  • News

Leading the Way

that you don't get to do things that people with resources get to do. But we tell all of our kids, ‘don't be afraid to try, to dream, to expand your horizons and go for the best that you can become.' It's an honor to work with them."... View Details
Keywords: Margie Kelley
  • April 1996 (Revised May 2008)
  • Exercise

Adam Baxter Company/Local 190: 1983 Negotiation, Local 190 Confidential Information

By: Kathleen L. McGinn and Victoria Medvec
Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details
Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations
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  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 31 Jul 2015
  • Blog Post

Transitioning From the Military to Business School

learned just as much about myself. I found that while I really enjoy the quantitative aspect to working through a case, what really keeps me up at night are the human and leadership challenges our cases present. As a CEO, how do you... View Details
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

"private-public entrepreneurs" who establish private businesses that sell to government agencies or sometimes to citizens directly. In Philadelphia, for example, Textizen enables citizens to communicate with city health and View Details
Keywords: by Michael Blanding
  • 18 Sep 2012
  • First Look

First Look: September 18

as consumers and employees (what we buy, how we manage others) to the choices that we make more broadly as human beings (who we date, how we deal with friendships). From my research, we see when a mismatch is most likely to occur between... View Details
Keywords: Sean Silverthorne
  • Web

Launching Tech Ventures | HBS Online

Co-Founders Paris Wallace, Ovia Health Co-Founder & former CEO Show Hide Details Concepts Experiments that Lead to Product-Market Fit Profit Formula Implications Squire’s Unit Economics Experimentation at Ovia Health Featured Exercises View Details
  • Web

Sustainable Business Strategy Course | HBS Online

proving that sustainability is good for business, the environment, and its people." Brooks Wallace Public relations professional looking to learn about sustainable business practices Take a values-driven approach to business and learn how... View Details