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- Faculty Publications (1,245)
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- April 2019
- Case
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Financial Services Industry; Financial Services Industry; United States; Australia
Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
beneficiary was European banks that had big operations here. The globalization of the top end of the financial services industry means that the Fed is everyone's central banker. The reactions we've seen in developing markets recently to... View Details
Keywords: by Jim Aisner
- 03 May 2016
- First Look
First Look, May 3, 2016
Zou Abstract—There is relatively little prior evidence on the potential impact of rank and file employees on financial reporting choices outside union negotiations. We contribute to the literature by providing new evidence that View Details
Keywords: Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
Cuts Harvard Business School Case 709-037 As his inauguration approached, President-elect Obama faced a financial sector meltdown, a costly bailout, and massive government deficits. With the economy in recession, interest rates near zero,... View Details
Keywords: Martha Lagace
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them... View Details
Keywords: by Peter K. Jacobs
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
firms and energy companies, whereas it's not that important for financial institutions. Affordability is important for healthcare companies, but less so for tech companies. If you understand which 20 percent... View Details
Keywords: Re: George Serafeim
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
since the early part of the twentieth century, he believes the time may be right for significant change. He's not alone. Theodore Zeldin, a British historian who has spent a great deal of time studying the world of work, stated recently in an interview with the View Details
Keywords: by Jim Heskett
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
challenge, which is aligning the interests of different stakeholders. When you think about a business, ideally the customers are paying for a product that generates revenue for the firm, which ultimately generates value in the form of profit or some sort of return for... View Details
Keywords: by Julia Hanna
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
documents that family-run firms often fail to introduce management techniques that are closely linked to better financial performance. So it’s at least an open question whether being a family View Details
Keywords: by Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
developed between analysts and managers by investigating analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top executive moves from an origin firm to a destination View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
Evidence from a Natural Experiment Authors:Cohen, Alma, and Charles C.Y. Wang Abstract This paper examines whether staggered boards reduce firm value or are merely associated with it due to the tendency of low-value View Details
Keywords: Sean Silverthorne
- October 2023
- Case
JPMorgan Chase in Paris
By: Joseph L. Bower, Dante Roscini, Elena Corsi and Michael Norris
In 2019, Daniel Pinto, President and COO of JPMorgan Chase, has to make a recommendation to the bank’s Chairman and CEO, Jamie Dimon, about where to physically locate the bank’s European trading operations after Brexit takes effect in 2020. The decision-making process... View Details
Keywords: Change Management; Banks and Banking; Financial Markets; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Decisions; Banking Industry; Europe; European Union; France; United Kingdom; Paris
Bower, Joseph L., Dante Roscini, Elena Corsi, and Michael Norris. "JPMorgan Chase in Paris." Harvard Business School Case 724-001, October 2023.
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
possible alliances and partnerships); manufacturers (for manufacturing set-top boxes); non-U.S. licensees; and wholesale and retail distributors (for sales). With his promising venture running on fumes, Perlman's next obvious negotiation might have been with venture... View Details
Keywords: by James K. Sebenius
- 25 Feb 2002
- Research & Ideas
MNCs in Asia: Investing in the Future
difficult," responded Anthony C. Hooper, president of Bristol-Myers Squibb Intercontinental Region, recalling how last-minute pricing interference by the Chinese government wreaked havoc with the financials he'd been preparing for a... View Details
Keywords: by Julia Hanna
- 12 Apr 2016
- First Look
April 12, 2016
to Platforms: Making the Leap By: Zhu, Feng, and Nathan Furr Abstract—Following the path of companies such as Apple and Amazon, more and more firms are trying to become not just product purveyors but also platform providers, facilitating... View Details
Keywords: Sean Silverthorne
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
of the Roberts Enterprise Development Fund (REDF) in SanFrancisco. Created by George Roberts, one of the founders of the New Yorkinvestment firm Kohlberg Kravis Roberts & Co., REDF has been a pioneer indeveloping VC-like ways of... View Details
Keywords: by Anne Kavanagh
- 02 Aug 2011
- First Look
First Look: August 2
maximize their people's performance. Publisher's Link: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=79788&R=10106-HBK-ENG&conversationId=323988 Surviving the Global Financial Crisis: Foreign Ownership and Establishment... View Details
Keywords: Sean Silverthorne
- 16 Aug 2016
- First Look
August 16, 2016
forthcoming PublicAffairs Why They Do It: Inside the Mind of the White-Collar Criminal By: Soltes, Eugene F. Abstract—From the financial fraudsters of Enron, to the embezzlers at Tyco, to the Ponzi schemer Bernie Madoff, the failings of... View Details
Keywords: Sean Silverthorne
- 17 Apr 2007
- First Look
First Look: April 17, 2007
that, although misaligned economic incentives can play a role in explaining misalignment of planning behaviors, there is another important issue to consider: in our setting, the key factor that determines whether two functions or firms... View Details
Keywords: Martha Lagace
- 20 May 2014
- First Look
First Look: May 20
the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries.... View Details
Keywords: Sean Silverthorne