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  • 12 Feb 2016
  • News

Creating Common Ground in Communities of Conflict

software company and build video games together.’” The Dreamfly’s mission is a return to a starting point for Mendhro, who was raised in rural Pakistan as the daughter of the village’s first physician, who founded the area’s first... View Details
Keywords: Jill Radsken
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

a January 2, 2004, article in the Wall Street Journal, large corporations are increasingly unwilling to pay for expensive upgrades to software programs. This indicates that software providers are overserving... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 25 Feb 2022
  • Blog Post

Climate Stories Episode #1: Kameale C. Terry

full-time. For all the money and interest in building EV charging stations, Terry built her business around her observation that repairing or cleaning EV charging stations had been ignored. 80% of the problems, she notes, are non-electrical – typically View Details
  • 29 May 2006
  • Research & Ideas

Why CEOs Are Not Plug-and-Play

it was more customer driven—more focused on creating new markets and rolling out new products. Along with improving its business and tax software and restoring healthy profits to the seemingly mature Quicken, this approach led to a host... View Details
Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment
  • 28 Apr 2020
  • Blog Post

A Crash Course in Saving a Family Business

livelihoods depend on our ability to sell coffee.” Not long after returning home as HBS classes are now virtual, Han decided to create an e-commerce site for Bean&Bean, drawing on her pre-HBS career in software development and... View Details
  • Web

Africa - Global Activities 2021

Women in Investing Club. This past summer, Raji worked remotely for Austin-based Vista Equity Partners, which invests in enterprise software and data and technology companies. It was yet another step toward fine-tuning what aspect of... View Details
  • 11 May 2017
  • Blog Post

Why We Recruit: Microsoft

organization in three to five sentences.On the surface, and to many, we are simply a well-known software company creating some of the best products on the market. However, since I have been working here, it has become clear to me that we... View Details
Keywords: Technology
  • Web

Strategy Execution - Course Catalog

case studies in both early-stage and mature firms in a variety of industries including consulting, consumer products, education, financial services, healthcare, hospitality, military, publishing, retail, robotics, software development,... View Details
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

you to raise money, and that would be a big deal." In modern terms, you can observe the same phenomenon in the basement programmer who designs open-source software as a calling card or the blogger who wants to establish herself as an... View Details
Keywords: by Michael Blanding
  • Summer 2014
  • Article

When Does a Platform Create Value by Limiting Choice?

By: Ramon Casadesus-Masanell and Hanna Halaburda
We present a theory for why it might be rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there... View Details
Keywords: Platform Governance; Direct Network Effects; Indirect Network Effects; Complements; Tragedy Of The Commons; Equilibrium Selection; Coordination; Foresight; Strategy; Value Creation; Digital Platforms; Balance and Stability; Decision Choices and Conditions; Consumer Behavior; Applications and Software; Network Effects
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  • 01 Dec 2020
  • Blog Post

Hiring a Career Switcher: The Value of the MS/MBA

engineer, worked as process engineer at ArcelorMittal where her daily vocabulary included terms like ‘electrogalvanizing’ and ‘laser flatness’, while Adam, who holds an AB and MS in English and is a self-taught coder, worked in various View Details
Keywords: All Industries
  • 11 Nov 2021
  • Blog Post

ZONE DEFENSE: These self-driving, AI-powered drones do recon so soldiers don’t have to

telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan saw a behemoth defense industry with high... View Details
  • 2013
  • Working Paper

Separating Homophily and Peer Influence with Latent Space

By: Joseph P. Davin, Sunil Gupta and Mikolaj Jan Piskorski
We study the impact of peer behavior on the adoption of mobile apps in a social network. To identify social influence properly, we introduce latent space as an approach to control for latent homophily, the idea that "birds of a feather flock together." In a series of... View Details
Keywords: Social Influence; Social Network; Mobile App; Peer Effects; Latent Homophily; Latent Space; Proxy Variables; Familiarity; Behavior; Consumer Behavior; Applications and Software; Social and Collaborative Networks; Mobile and Wireless Technology; Power and Influence; Social Media
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  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=55176 Harvard Business School Case 518-067 HubSpot and Motion AI: Chatbot-Enabled CRM HubSpot, an inbound marketing, sales, and customer relationship management (CRM) software provider,... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2001
  • News

Beyond the Rim: New Paths to Success in Asia

world. In some cases, PSA not only sells the software but also operates the port. I’m looking at how Singapore is using such technologies to create a global presence that far exceeds its modest size.” Technology has also inspired... View Details
Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services
  • October 2013 (Revised July 2025)
  • Case

Rhythm & Blues

By: Willy Shih
The bankruptcy filing of Rhythm & Hues, who received an Oscar for the arresting visual effects in Life of Pi, raised questions about the challenges faced by the firms like it as well as the broader post-production industry. The rapid pace of technology certainly... View Details
Keywords: Post-production; Visual Effects; Digital; Entertainment; Animation Entertainment; Film Entertainment; Television Entertainment; Theater Entertainment; Job Cuts and Outsourcing; Information Technology; Internet and the Web; Applications and Software; Information Infrastructure; Motion Pictures and Video Industry; Los Angeles
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  • February 2022
  • Case

NFX Capital and Moov Technologies

By: Scott Duke Kominers and Nicole Tempest Keller
In July 2019, James Currier, a general partner at San Francisco-based NFX Ventures, was considering a seed stage investment of $1.5 million in Moov Technologies, a B2B marketplace for used industrial equipment. NFX was a venture capital firm focused on seed-stage... View Details
Keywords: Venture Capital; Network Effects; Marketplace Matching; Digital Platforms; Market Design; Applications and Software; Semiconductor Industry; Financial Services Industry; San Francisco
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  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

Business School Case 711-415 At a time when ever-rising smartphone sales are driven as much by demand for devices that run must-have third-party "apps" as by the quality of traditional voice and data services, there is a myriad of challenges facing the View Details
Keywords: Sean Silverthorne
  • Web

Leading Change and Organizational Renewal | HBS Online

short-term success and long-term innovation Build your organization’s architecture by understanding the relationship between its hardware (structure, processes, and systems) and its software (capabilities and culture) Discover how to set... View Details
  • 25 Aug 2022
  • News

The Exchange: The Road Ahead for Crypto

transparent, it’s still very opaque for the average consumer.” “While the technology is technically transparent, it’s still very opaque for the average consumer.” A big part of what makes these systems work is that the code itself is transparent, so you can trust the... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance