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  • 28 Sep 2023
  • News

Screen Time

iStock/ST.art MBA 1982’s Section B had already formed a close-knit group that gathered often in the decades following their time at the School, when the pandemic appeared in the spring of 2020. Unable to enjoy one another’s company in person, the group didn’t miss a... View Details
Keywords: Margie Kelley
  • 08 Oct 2014
  • Working Paper Summaries

The Federal Reserve’s Abandonment of Its 1923 Principles

Keywords: by Julio J. Rotemberg; Banking; Legal Services
  • March 2024
  • Case

Teamworks: Tackling a Forecasting Fumble (A)

By: N. Louis Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
Related
  • September 2018 (Revised November 2018)
  • Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar
This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East
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  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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  • January 2018
  • Supplement

Jumia Nigeria PowerPoint Supplement

By: Ramon Casadesus-Masanell
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
Keywords: Retail; Marketplace; Inventory; Nigeria; Africa; Ecommerce; Funding; Business Ecosystems; Business Ecosystem; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; E-commerce; Retail Industry; India; Nigeria; Africa
Related
  • January 2018 (Revised March 2019)
  • Teaching Note

Jumia Nigeria: from Retail to Marketplace (A) and (B)

By: Ramon Casadesus-Masanell and Karen Elterman
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
Keywords: Retail; Marketplace; Inventory; Ecommerce; Funding; Business Ecosystems; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; E-commerce; Retail Industry; India; Nigeria; Africa
Related
  • January – February 2012
  • Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
Related
  • 01 Aug 1998
  • News

Spangler Family Gift Endows New Campus Center

keeping with the Georgian style of architecture that we see on much of the campus." The building will provide a central location for a variety of functions now spread throughout the campus and create additional meeting and dining space... View Details
Keywords: Nancy O. Perry
  • 06 Jul 2023
  • News

Home Economics

In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve... View Details
Keywords: April White
  • Web

Getting Started - Alumni

individual. Coaches help alumni assess what is needed to move forward, work with them to address specific obstacles, and direct them to other helpful resources. Schedule an Appointment Career coaches are available to meet with HBS alumni... View Details
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

providing a real-time glimpse of changing neighborhoods, allowing policymakers to “forecast” where gentrification might be occurring and measure its effects. The team has worked closely with cities to explore gentrification, meeting with... View Details
Keywords: by Dina Gerdeman
  • 15 Aug 2023

HBS Information Session in Atlanta

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event will include an admissions presentation and the opportunity to... View Details
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

the 1920s. Most importantly, for the first time in its history, the Panama Canal was no longer run as a public utility. Rather, it became a profit-making enterprise run for the benefit of its shareholder: the Republic of Panama. The canal has been able not only to... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

blame the crisis on a set of specific goals. Q: One side effect of goal setting that your team identified is a rise in unethical behavior. Example: Your paper mentions that Bausch & Lomb employees falsified financial statements to View Details
Keywords: by Sean Silverthorne
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

How apprenticeships work best Looking further into the data, Fuller and his colleagues found that not all students succeeded at the same rate. Structured programs. Participants were 26 percent more likely to complete federally registered apprenticeships—which must... View Details
Keywords: by Michael Blanding
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

Gerberding. The president was delayed in arriving, being held up in meetings with the legislature on the university’s budget. I will never forget his arrival. He came in, wordlessly, and he ordered an enormous Scotch. Then he told me:... View Details
Keywords: by Dina Gerdeman; Education
  • 30 Apr 2020
  • Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
Keywords: by Danielle Kost; Energy
  • 31 Oct 2023

Q&A with Admissions

This virtual session will be hosted by a member of the MBA Admissions Office Team and will include a short presentation on the MBA program as well as information on financial aid and admissions. This event is primarily Q&A based, so we encourage you to review our... View Details
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

services that consistently meet customers' expectations. Put decision-making authority close to the front lines so employees can react quickly to changing market conditions. Constantly strive to eliminate all forms of excess and waste;... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson