Publications

Educators

May–June 2021
Article

How to Close the Gender Gap

By: Colleen Ammerman and Boris Groysberg

Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details

Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation

2021
Working Paper

rTSR: Properties, Determinants, and Consequences of Benchmark Choice

By: Paul Ma, Jee-Eun Shin and Charles C.Y. Wang

We develop a measurement-error framework for assessing the quality of relative-performance metrics designed to filter out the systematic component of performance and analyze relative total shareholder return (rTSR)—the predominant metric market participants use to... View Details

Keywords: Relative TSR; Relative Performance Evaluation; Systematic Risk; Board Of Directors; Compensation Consultants; Style Effects; Executive Compensation; Performance Evaluation; Corporate Governance

SSRN

Read Now

September 2011 (Revised September 2015)
Case

Hassina Sherjan

By: Robert G. Eccles, George Serafeim and Pippa Eccles

Hassina Sherjan was born in Afghanistan but grew up and was educated in the United States. A trip to Afghanistan when she was an adult inspired her to move back to her home country with two missions. The first was to educate young women through a non-profit... View Details

Keywords: Environmental Accounting; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Social Entrepreneurship; Leadership; Innovation Leadership; Development Economics; Growth and Development; Problems and Challenges; Retail Industry; Afghanistan; United States

Educators

April 2008
Case

Chunghwa Telecom Co., Ltd. (A)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong

In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details

Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan

January 2022 (Revised October 2023)
Case

OneTen: One Million Careers for Black Talent (A)

By: Boris Groysberg, V. Kasturi Rangan, Annelena Lobb and Kerry Herman

The OneTen case study examines the nonprofit organization’s origin story. Its founding team includes a roster of corporate superstars—Ken Chenault (former CEO of American Express), Ken Frazier (former CEO of Merck), Charles Phillips (chair of Infor), Ginni Rometty... View Details

Keywords: Change Management; Demographics; Ethics; Organizations; Social Enterprise; Society; Business or Company Management; Nonprofit Organizations

Educators

08 Mar 2022
News

Women Can’t Go Back to the Pre-Pandemic Status Quo

15 Aug 2016
News

The Scandal Effect

11 Apr 2024
In Practice

Why Progress on Immigration Might Soften Labor Pains

a job identified for the migrant, and they are approaching the immigration system in a strategic manner. Often, the main constraint is gaining access to the scarce visa supply—there are so many applications for H-1B visas that a lottery... View Details

Keywords: by Rachel Layne

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

Loudest Voice in DEI Decisions? Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Who Has Potential? For Many White Men, It’s Often Other White Men Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

research breaks new ground on how to network on the professional channel LinkedIn and pinpoints the connections that are likely to yield the most job offers. The implications are significant for career planning and recruiting, and... View Details

Keywords: by Michael Blanding

02 Jan 2024
What Do You Think?

Do Boomerang CEOs Get a Bad Rap?

A boomerang CEO typically can be reinstalled quickly and can hit the ground running, providing a timely solution to a problem. The CEO is a known entity to members of the board of directors who have to make the decision. They cite high-profile successful examples, such... View Details

Keywords: by James Heskett

2024
Working Paper

Demographically Biased Technological Change

By: Victor Manuel Bennett, John-Paul Ferguson, Masoomeh Kalantari and Rembrand Koning

Who gets the jobs that automation creates? A consensus has begun to emerge that said technologies complement rather than substitute for labor. However, they also shift the demand for specific types of skills and other worker competencies. Such shifts imply unequal... View Details

Keywords: Technological Innovation; Employment; Equality and Inequality; Demographics

Read Now

January 1998 (Revised May 1999)
Case

General Scanning, Inc. (A)

By: H. Kent Bowen, Sean McClenaghan and Charles Tillen

General Scanning, Inc. was founded by Jean Montagu and Pierre Brosens, two MIT mechanical engineers with an interest in developing innovative products based on the early application of lasers. They invented proprietary technology for laser beam positioning and scanning... View Details

Keywords: Transition; Entrepreneurship; Management Practices and Processes; Product Development; Strategic Planning; Research and Development; Risk and Uncertainty; Commercialization; Manufacturing Industry

23 Mar 2009
News

The Myth of the Lone Star: Why One Top Performer May Not Shine as Brightly as You Hope

05 Jun 2017
News

How to Manage a Needy Employee

Blog

Take Control of Your Personal Brand

perceive us today. Let's say you have great financial acumen, and you are seeking a promotion into a job where this skill is an important qualification. But if people think of you more as a people person or a creative person, landing that... View Details

20 Jun 2005
Research & Ideas

Creating a Positive Professional Image

your persona that tells you what they think about your level of competence, character, and commitment. Other times, you may receive indirect signals about your image, through job assignments or referrals and recommendations. Taken... View Details

Keywords: by Mallory Stark

2008
Book

On Competition

By: M. E. Porter

Competition is one of society's most powerful forces for making things better in many ﬁelds of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details

Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation