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  • Career Coach

Cheryl Rousseau

transitions of all kinds: On-Boarding; Inter-Company Movements; Succession/Planned Exits; Out-Boarding; Job Search; Boards Seats.  Cheryl has an MBA in Finance and Strategy (Kellogg ’87) and gained first-hand executive knowledge in a... View Details
Keywords: Consulting; Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Health Care; Retail

    Rick Grinnell

    Systems (acquired by IBM), TrackVia (acquired by Primus Capital) and VeloBit (acquired by Western Digital).    Rick also has deep operating experience, having held senior marketing and engineering roles at Adero (acquired by Inktomi), ClearOne View Details
    • Career Coach

    Doug Lester

    a career. Coaching sessions with Doug can range from broadly conceptual, touching on issues related to meaning in work and life, to highly focused and tactical, including formulating effective networking strategies and following through... View Details
    Keywords: Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising
    • Web

    Business and Climate Change Course | HBS Online

    Understand the science, economic impact, and policy implications of climate change Identify and communicate the risks and opportunities posed by climate change across industries Leverage insights from real-world examples to inform future... View Details
    • 2012
    • Chapter

    Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM

    By: Jill Avery and Susan Fournier
    With incidences in the 20%–25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their customer portfolios. This chapter traces the relationship trajectory of a 30-year customer of Filene's... View Details
    Keywords: Brands; Brand Management; CRM; Customer Relationship Management; Customer Focus and Relationships; Customers; Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Products Industry
    Related
    • 25 Jan 2018
    • News

    A Whole New Game

    According to research compiled by the Federal Reserve, cities, not suburbs, are now the leading generators of US economic growth. From 2010 to 2016, urban populations grew faster than those in the suburbs, reversing a nearly 70-year-old trend. And sports teams are a... View Details
    • Profile

    Fola Folowosele

    bar that I set for myself as well. How has HBS prepared you for your summer internship and long term career? I split my summer into two parts - I interned at PUMA for the first month before spending the rest of my summer as an internal View Details
    Keywords: Consulting; Consumer Products
    • May 2008
    • Teaching Note

    Michael Fernandes at Nicholas Piramal (TN)

    By: Michel Anteby and Nitin Nohria
    Teaching Note for [408-001]. View Details
    Keywords: Conflict and Resolution; Conferences; Mergers and Acquisitions; Integration; Globalization; Pharmaceutical Industry; Canada; United Kingdom
    Related
    • March 2020 (Revised June 2023)
    • Case

    Scaling Nextdoor

    By: Jeffrey F. Rayport, Thomas O. Jones and Jeff Huizinga
    Nextdoor, striving to solidify its position as the leading global social media platform for neighborhoods, works to scale audience, geography, and revenue. View Details
    Keywords: Platforms; Information Technology; Entrepreneurship; Growth and Development Strategy; Social Media; Digital Platforms
    Related
    • 23 Jul 2001
    • Research & Ideas

    How One Center of Innovation Lost its Spark

    How do once-thriving centers of innovation slow down, falter, and in some cases all but grind to a halt? That's a question that fascinates HBS professor Donald N. Sull. In a new working paper describing his in-depth research, Sull focused on the travails of one former... View Details
    Keywords: by Donald Sull; Manufacturing; Transportation; Auto
    • 03 Dec 2007
    • Research & Ideas

    Authenticity over Exaggeration: The New Rule in Advertising

    a market in service, reputation, and reliability develops. Social exchanges. People build identities in virtual communities like Korea's Cyworld (90 percent of Koreans in their 20s are members). Firms may then sponsor or co-opt... View Details
    Keywords: by Julia Hanna; Publishing; Advertising
    • 10 Jun 2002
    • Research & Ideas

    Reinventing the Industrial Giant

    this same path again? GM does not believe that these new changes will repeat the 1980s debacle. Rather, their executives see the Internet as the way of the future. The 1999 annual report states that the company believes "... that the potential of the Internet and... View Details
    Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
    • Web

    Nim Ravid | MBA

    Nim Ravid Economics, Secondary in Computer Science Kirkland 2025 Cohort 6 Community is instrumental in transforming a visionary idea into a tangible reality. I am thrilled for the opportunity to join the Tech Fellows View Details
    • Web

    Tools & Resources | Institute for Business in Global Society

    America Based on research with 70+ Latin American business leaders, this Harvard Business School report identifies three actionable strategies companies can implement to drive economic mobility and reduce inequality across the region.... View Details
    • 01 Jun 1999
    • News

    Q & A: Pat Russo - Focused on the Future at Lucent Technologies

    Patricia F. Russo (104th AMP) is executive vice president of New Jersey-based Lucent Technologies, a $30 billion communications powerhouse, where she oversees corporate strategy, business development, and corporate operations. A widely... View Details
    • 12 Nov 2008
    • Research & Ideas

    The Marketing of a President

    fundraising prowess was aided by his appreciation and use of all communications media, notably the Internet, to engage voters. Obama picked up where Howard Dean left off. He leveraged his website, the blogosphere, and even user-generated... View Details
    Keywords: by John Quelch
    • 01 Apr 2001
    • News

    HBS Press Books in Brief

    Inside Chinese Business: A Guide for Managers Worldwide reveals the social and cultural values that underpin Chinese business practices and influence day-to-day corporate decisions. Written by Ming-Jer Chen, an expert on business strategy... View Details
    Keywords: Publishing Industries (except Internet); Information; Telecommunications; Information; Management of Companies and Enterprises; Management
    • 20 Feb 2007
    • First Look

    First Look: February 20, 2007

    Co.: Breaking New Grounds Harvard Business School Case 807-004 Examines the strategies of a Boston-based start-up to market Rwandan coffee. Describes the history of the coffee industry, the era of cartelization and the International... View Details
    Keywords: Martha Lagace
    • 20 Dec 2022
    • Blog Post

    7 Resolutions for Recruiting in the New Year

    from, or more candidates who add something unique to your team?With defined goals in mind, you can resolve to develop and execute on strategies to meet those goals directly rather than holding more broad events or sending emails that miss... View Details
    Keywords: All Industries
    • Profile

    Tafadzwa Samushonga

    Tafadzwa first witnessed the positive impact that a community can have on its members’ lives at home. Her mother, a single parent, leaned on the support of family and friends to juggle raising three children while working and furthering... View Details
    Keywords: Consulting