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  • February 2016 (Revised May 2016)
  • Case

Consumer Health

By: John A. Quelch and Emily C. Boudreau
Keywords: Consumer Goods; Corporate Strategy; Safety; Health; Management; Strategy; North America; Europe; Asia
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Quelch, John A., and Emily C. Boudreau. "Consumer Health." Harvard Business School Case 516-076, February 2016. (Revised May 2016.)
  • August 2015 (Revised March 2016)
  • Supplement

Rana Plaza (C): Primark and Victim Compensation

By: John A. Quelch and Margaret L. Rodriguez
Keywords: Labor Relations; Corporate Social Responsibility; Sustainability; International Marketing; Supply Chain Management; Corporate Social Responsibility and Impact; Marketing; Labor Unions; Environmental Sustainability; Globalized Markets and Industries
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Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza (C): Primark and Victim Compensation." Harvard Business School Supplement 516-014, August 2015. (Revised March 2016.)
  • November 2013
  • Case

GlaxoSmithKline in China (A)

By: John A. Quelch and Margaret L. Rodriguez
Four GlaxoSmithKline employees were accused of bribing Chinese health care workers to prescribe the company's drugs. The accusations brought to light the questionable incentive structures of the Chinese health care system and the pressure on companies to adhere to... View Details
Keywords: Public Health; Pharmaceuticals; China; Bribery; CSR; Hong Bao; Health Care; Drug; GlaxoSmithKline; GSK; Witty; Government; Marketing; Health; Health Care and Treatment; Corporate Social Responsibility and Impact; Corporate Strategy; Corporate Governance; Business and Government Relations; Ethics; Pharmaceutical Industry; China; United Kingdom; United States
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Quelch, John A., and Margaret L. Rodriguez. "GlaxoSmithKline in China (A)." Harvard Business School Case 514-049, November 2013.
  • December 1978 (Revised March 1992)
  • Case

Archdiocese of New York

By: Stephen A. Greyser and John A. Quelch
A print media campaign to improve attitudes toward the Catholic priesthood and to indirectly increase vocations is evaluated through a comparison of pretest and post-test data. View Details
Keywords: Advertising Campaigns; Measurement and Metrics; Media; Public Opinion; Valuation; Media and Broadcasting Industry; New York (state, US)
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Greyser, Stephen A., and John A. Quelch. "Archdiocese of New York." Harvard Business School Case 579-123, December 1978. (Revised March 1992.)
  • October 1976 (Revised June 1993)
  • Case

Sunkist Growers, Inc.

By: Stephen A. Greyser and John A. Quelch
A new media strategy for lemon advertising involving the concentration of the entire budget in a single-print vehicle, is under consideration. View Details
Keywords: Marketing Strategy; Marketing Communications; Advertising
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Greyser, Stephen A., and John A. Quelch. "Sunkist Growers, Inc." Harvard Business School Case 577-051, October 1976. (Revised June 1993.)
  • December 1975
  • Case

St. Joseph Bank & Trust Co.

By: Stephen A. Greyser and John A. Quelch
Keywords: Banks and Banking; Banking Industry
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Greyser, Stephen A., and John A. Quelch. "St. Joseph Bank & Trust Co." Harvard Business School Case 576-113, December 1975.
  • 1988
  • Book

Multinational Marketing Management: Cases and Readings

By: Robert D. Buzzell and John A. Quelch
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Buzzell, Robert D., and John A. Quelch. Multinational Marketing Management: Cases and Readings. Reading, MA: Addison-Wesley Publishing Company, 1988. (Second edition, Global Marketing Management with R. Buzzell and C. Bartlett, 1992. Third edition, Global Marketing Management with R. Buzzell and C. Bartlett, 1995. Fourth edition, Global Marketing Management with C. Bartlett, 1999.)
  • May–June 1986
  • Article

Customizing Global Marketing

By: John A. Quelch and Edward J. Hoff
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Quelch, John A., and Edward J. Hoff. "Customizing Global Marketing." Harvard Business Review 64, no. 3 (May–June 1986): 59–68.
  • Article

Put the Customer Back in the Boardroom

By: John A. Quelch and Gail J. McGovern
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Quelch, John A., and Gail J. McGovern. "Put the Customer Back in the Boardroom." Directors & Boards 27, no. 4 (Summer 2003): 87–88.
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

a free press, real-life horror stories with bearing on policy issues may serve to blunt the power of special interests by informing and catalyzing public opinion. An Exploration of Marketing's Impact on Society: A Perspective Linked to... View Details
Keywords: Martha Lagace
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting status updates from a team... View Details
Keywords: Dina Gerdeman
  • Article

Responsibility and Responsiveness: Black & Decker Designs a Recall

By: Craig Smith, John A. Quelch and Gael Simonson
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Smith, Craig, John A. Quelch, and Gael Simonson. "Responsibility and Responsiveness: Black & Decker Designs a Recall." Design Management Journal 2, no. 4 (Fall 1991): 16–21.
  • June 2017
  • Teaching Note

Harmonie Water: Refreshing the World Naturally (Brief Case)

By: John A. Quelch and John L. Teopaco
Teaching Note for HBS No. 917-527. View Details
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Quelch, John A., and John L. Teopaco. "Harmonie Water: Refreshing the World Naturally (Brief Case)." Harvard Business School Teaching Note 917-528, June 2017.
  • June 24, 2009
  • Article

Internet Economy: Valuing the Web's Economic Impact

By: John A. Deighton and John A. Quelch
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Deighton, John A., and John A. Quelch. "Internet Economy: Valuing the Web's Economic Impact." Advertising Age (June 24, 2009).
  • Article

Marketing and Distribution Strategies for International Organizations

By: John C. Pattison and John A. Quelch
Citation
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Pattison, John C., and John A. Quelch. "Marketing and Distribution Strategies for International Organizations." Intereconomics 14, no. 3 (May–June 1979): 138–144.
  • 09 Sep 2009
  • First Look

First Look: September 9

Social Legitimacy and Global Capitalism Authors:Rawi Abdelal and John G. Ruggie Publication:Chap. 7 in New Perspectives on Regulation, edited by David Moss and John Cisternino,... View Details
Keywords: Martha Lagace
  • September 2015
  • Supplement

Eco7: Launching a New Motor Oil, Spreadsheet for Instructors (Brief Case)

By: John Quelch and Sunru Yong
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Quelch, John, and Sunru Yong. "Eco7: Launching a New Motor Oil, Spreadsheet for Instructors (Brief Case)." Harvard Business School Spreadsheet Supplement 916-510, September 2015.
  • September 8, 1999
  • Article

Cost of Giving

By: John Quelch and William Conner
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Quelch, John, and William Conner. "Cost of Giving." The Guardian (September 8, 1999), B41.
  • September 20, 2004
  • Comment

How Consumers Value Global Brands

By: Douglas Holt, John A. Quelch and Earl L. Taylor
In 2002, we carried out a two-stage research project in partnership with the market research company Research International/USA to find out how consumers in different countries value global brands. First, we conducted a qualitative study in forty-one countries to... View Details
Keywords: Global Brands; Brand Value; Multi-national Brands; Social Responsibility; Global Range; Multinational Firms and Management; Globalized Markets and Industries; Brands and Branding; Social Marketing; Corporate Social Responsibility and Impact
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Holt, Douglas, John A. Quelch, and Earl L. Taylor. "How Consumers Value Global Brands." Harvard Business School Working Knowledge (September 20, 2004).
  • Article

Consumer Promotions and the Acceleration of Product Purchases

By: Scott A. Neslin, Caroline Henderson and John A. Quelch
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Neslin, Scott A., Caroline Henderson, and John A. Quelch. "Consumer Promotions and the Acceleration of Product Purchases." Marketing Science 4, no. 2 (Spring 1985): 147–165.
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