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  • All HBS Web  (4,858)
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  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

on cost savings, then get upset when they don't materialize quickly enough. Q: What research are you working on now? A: I'm looking at how the Italian networks of small and medium-sized companies use technology. It turns out that they... View Details
Keywords: by Sara Grant
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

or the matter of taking advantage of an unsophisticated seller. Examining cases like this exposes the core principles from which people reason and act. Q: The two books Getting to Yes and You Can Negotiate Anything tend to be the popular bibles many people View Details
Keywords: by Martha Lagace
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

take the new assignment will likely feel immense pressure to accept. (Although candidates can turn down formal leadership opportunities, most realize that doing so is apt to be what's often called a career-limiting move.) In a PSF, the... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

many companies are turning inward. Consequently, there's little that's more powerful than stepping beyond your own industry and questioning conventional wisdom by gaining exposure to people from other industries, geographies, and... View Details
Keywords: by Staff
  • 12 Oct 1999
  • Research & Ideas

Bright Ideas: The Creative Power of Groups

fruition. The typical pitfalls encountered in group decision-making are all too familiar. Who hasn't witnessed, for instance, the silence around a conference table as meeting participants turn suddenly speechless, unable to generate novel... View Details
Keywords: by Laurie Joan Aron
  • 06 Nov 2019
  • Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

addressing the enormous problems that we face. Investors are increasingly turning to environmental, social, and governance metrics—ESG metrics—to help identify firms who are future-proofed in today’s environment. Firms are finding new... View Details
Keywords: by Rebecca Henderson; Energy
  • 05 Apr 2016
  • First Look

April 5, 2016

creative problem-solving task. In the second experiment, conducted using virtual teams, we show that pre-team relational self-affirmation leads to heightened feelings of social worth, which in turn explains the effect of the treatment on... View Details
Keywords: Sean Silverthlorne
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

second-class citizens, the immigrants saw that these visitors fully considered them participants and counted on their votes.” Do candidates encourage turnout? One visitor who, it turns out, does not help increase election turnout is the... View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 24 Sep 2001
  • Research & Ideas

Why the Internet Doesn’t Change Everything

can start a multi-billion dollar industry before turning thirty. While cyberspace is new and sparkling with opportunity, it is not that new and that much sparklier than other technologies were on the eve of their creation. —Debora L. Spar... View Details
Keywords: by Debora L. Spar
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

these sections that turned out to be the participants' favorite part, according to Hart. Hart discussed entrepreneurship as an alternative to corporate careers. "But," she explained, "I was careful to disabuse them of the... View Details
Keywords: by Martha Lagace
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

may love its convenience, but does it cost them in different ways? ©iStock | Onfokus Would we non-regulators still love Uber if it turned out Uber drivers were actually costing us money—even if we didn’t use the service? That’s one of the... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 02 Aug 2011
  • First Look

First Look: August 2

requires turning away from what made them successful. The tightly integrated business systems that have worked in their home markets are unlikely to secure their future in global markets. Samsung has steadily navigated this paradox to... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

agencies embraced the new attitudes toward the private sector. They saw little choice but to turn to foreign investment. The result was that the nationalizations of foreign investors that had characterized the 1960s and 1970s came to an... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

was an isolated incident. The board then weighed an important decision that turned on their view of the CEO’s role and the company’s compensation policies: Would a sanction be enough, or should the board force Easterbrook out? And if the... View Details
Keywords: by Avery Forman; Food & Beverage
  • 14 Feb 2012
  • First Look

First Look: February 14

Business School Case 712-029 The state-run Banco de la Ciudad de Buenos Aires (Banco Ciudad) was losing money in 2007. Early in 2008, Federico Sturzenegger, a renowned academic in Argentina, was appointed executive chairman by the city government and charged with View Details
Keywords: Carmen Nobel
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

find that while a coordination system—the relevant processes, roles and responsibilities, and structure—can be designed to address existing individual and functional biases in the organization; the new coordination system will in turn... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For retailers lacking the capability of using information about their card-holding customers and... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

was Eisenhower's difficulty during World War II in confronting Field Marshal Bernard Law Montgomery, much to the exasperation of Generals George S. Patton and Omar Bradley. Montgomery fought hard to convince Eisenhower that Eisenhower should remain in England and View Details
Keywords: by Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

are skewed disproportionately amongst the rich, as the evidence suggests, then poorer matching in the marriage market will in turn lead to weaker bargaining positions for females. I test this theory and examine its implications for later... View Details
Keywords: by Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

piracy strategically to improve its market position? From a managerial perspective, these are significant questions. If it turns out that OSS will incontestably displace traditional software, software firms need to adapt as quickly as... View Details
Keywords: by Sean Silverthorne; Technology
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