Publications

September 2023 (Revised July 2024)
Case

Honest Jobs: A Path to Redemption

By: Paul A. Gompers and Jeffrey Barkas

Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job... View Details

Keywords: Business Startups; Venture Capital; Recruitment; Entrepreneurial Finance; Selection and Staffing; Digital Platforms; Job Search; Mission and Purpose; Expansion; Employment Industry; United States; Colorado; Ohio; Texas

03 Jun 2024
Blog Post

Five Ways to Rethink Your Job Description

Crafting a simple yet effective job description is a fine art. Many organizations miss the golden opportunity to write job descriptions that captures their culture, conveys what makes them unique, and describe View Details

Keywords: All Industries

2015
Chapter

Diversity in Groups

By: Catarina Fernandes and Jeff Polzer

Diversity has the potential to either disrupt group functioning or, conversely, be the source of collective creativity and insight. These two divergent perspectives pose a paradox that has held the attention of scholars for many years. In response, researchers have... View Details

Read Now

23 Mar 2012
News

How to Charge a Fee (Without Starting a Customer Rebellion)

11 Feb 2013
News

Gautam Mukunda, Author of "Indispensable" is in Studio

May 2001 (Revised June 2010)
Case

Jumpstart

By: Allen S. Grossman

Many in the nonprofit sector doubt whether organizational performance can be measured. Jumpstart, a 10-year-old nonprofit, developed performance measurement and management systems from its inception. The organization has experienced explosive growth and attributes a... View Details

Keywords: Management Systems; Measurement and Metrics; Organizational Culture; Performance Improvement; Nonprofit Organizations

21 Aug 2014
News

Delivering Everything, Except Perhaps Profits

October 2011 (Revised December 2022)
Background Note

Ethical Analysis: Moral Disengagement

By: Sandra J. Sucher and Celia Moore

Moral disengagement is a process that enables people to engage in negative behaviors, from small misdeeds to great atrocities, without believing that they are causing harm or doing wrong. When Conrad Black, the fallen Canadian mogul convicted of multiple counts of... View Details

Keywords: Moral Sensibility; Social Psychology; Values and Beliefs

26 May 2016
News

Distinguished Alumnus Tom Tierney (MBA 1980) Addresses Harvard MBA Class of 2016

October 1991 (Revised August 1993)
Case

Acid Rain: Burlington Northern, Inc. (A)

By: Forest L. Reinhardt

Burlington Northern (BN) hauls low-sulfur coal from the northern Great Plains to electric utilities in the Midwest. Acid rain legislation may affect the geographic scope of BN's markets. Railroad managers need to assess the economic effects of acid rain controls and... View Details

Keywords: Rail Transportation; Environmental Sustainability; Development Economics; Government Legislation; Natural Environment; Policy; Metals and Minerals; Industry Growth; Industry Structures; Rail Industry; United States

08 Sep 2008
News

Professor John Kotter Details How Leaders Can Create and Sustain a Sense of Urgency

21 Aug 2017
News

The Principles That Divide Us Might Be Greater Than Those That Bind Us Together

get. I'm watching how conflict is being handled as a guide, and I'm not encouraged.” In a new essay on LinkedIn, noted hedge fund manager Ray Dalio (MBA 1973) writes that Americans are divided in ways not seen since the View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

15 Sep 2011
Research & Ideas

High Ambition Leadership

of their people with marketplace opportunity. These CEOs spent a great deal of time crystallizing their values and purpose and how strategy could be defined in a way that integrated strategy with values. In this way View Details

Keywords: by Martha Lagace

15 Jun 2016
News

Microsoft is buying itself about 400 million new friends

15 May 2011
News

U.S. manufacturing attempts a high-tech comeback

18 May 2017
News

Reflecting on David Garvin’s Imprint on Management

October 2012
Course Overview Note

FIELD 2—Working with Global Partners

By: Felix Oberholzer-Gee

Most FIELD 2 teams develop great working relationships with their Global Partner. But managing Global Partner expectations can be challenging. This note describes three scenarios with which FIELD teams struggled in the past and asks the reader to make decisions about... View Details

Keywords: Fieldwork; Partnerships; Global; Collaboration; Global Business; Global Collaboration; Partners and Partnerships