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  • All HBS Web  (4,577)
    • People  (9)
    • News  (1,158)
    • Research  (2,255)
    • Events  (47)
    • Multimedia  (31)
  • Faculty Publications  (1,135)
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  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

at Harvard Business School who researches the evolution of peer-to-peer online platforms; and Andrei Hagiu, a visiting associate professor of Technological Innovation,... View Details
Keywords: by Carmen Nobel; Service
  • 28 Oct 2019
  • Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

brick-and-mortar retailers have amazing assets, but they need to think about what’s unique about having a physical space to convene with consumers and how that can be leveraged to do something that can’t... View Details
Keywords: by Jen McFarland Flint; Retail
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • January 2012 (Revised March 2013)
  • Case

Ctrip: Scientifically Managing Travel Services

By: David A. Garvin and Nancy Hua Dai
Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure... View Details
Keywords: Scientific Management; Data-driven Management; Management; Expansion; Business Growth and Maturation; Market Entry and Exit; Mathematical Methods; Business Processes; Information Management; Travel Industry; China
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Garvin, David A., and Nancy Hua Dai. "Ctrip: Scientifically Managing Travel Services." Harvard Business School Case 312-092, January 2012. (Revised March 2013.)
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

information about benefit programs probably warrant less protection. The next step is to review the people, processes, and technologies that support those assets, including external suppliers View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 07 Sep 2019
  • Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

taming global warming and other environmental threats. These intense juxtapositions must leave many wondering what we should be doing in the face of these perils. Just what are the next steps? I have an idea about that. My View Details
Keywords: by John Macomber
  • 2013
  • Article

Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
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Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca. "Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews." Proceedings of the Conference on Empirical Methods in Natural Language Processing (2013): 1443–1448.
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

employees to take better control of both their workdays and their lives. Excerpt From sleeping With Your Smartphone It all began with an experiment that my research associate View Details
Keywords: by Leslie A. Perlow
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

"Get it right the first time." On the other hand, some software development processes are designed nowadays so that they can be reconfigured cheaply and quickly. Developers generate new versions of a software system as often as... View Details
Keywords: by Rob Austin & Lee Devin
  • December 1991 (Revised February 1992)
  • Case

Dayton Electric Corp.

By: Steven C. Wheelwright
Concerns a product redesign decision for one of the company's most successful motor products, its rectified power, medium D-C motor, the RPM. A one-year redesign program has proposed a design that comes close to meeting its stated cost and performance goals, but at the... View Details
Keywords: Product Design; Strategic Planning; Research and Development; Business Divisions; Decisions; Forecasting and Prediction; Product Development; Technological Innovation; Machinery and Machining; Manufacturing Industry; Ohio
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Wheelwright, Steven C. "Dayton Electric Corp." Harvard Business School Case 692-071, December 1991. (Revised February 1992.)
  • May 2010
  • Article

Bye Bye Bundles: The Unbundling of Music in Digital Channels

By: Anita Elberse
Fueled by digital distribution, unbundling is prevalent in many information industries. What is the effect of this unbundling on sales? And what bundle characteristics drive this effect? I empirically examine these questions in the context of the music industry, using... View Details
Keywords: Unbundling; Bundling; Digital Distribution; System-of-equations Modeling; Sales; Distribution Channels; Framework; Mathematical Methods; Revenue; Reputation; Internet and the Web; System; E-commerce; Information Industry; Music Industry
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Elberse, Anita. "Bye Bye Bundles: The Unbundling of Music in Digital Channels." Journal of Marketing 74, no. 3 (May 2010): 107–123.
  • June 2014
  • Supplement

Intuit Inc.: Project AgriNova PowerPoint Supplement

By: Thomas R. Eisenmann
In late 2008, a team from Intuit's office in Bangalore, India, is evaluating an opportunity to launch a new venture that would use SMS to deliver crop price information to farmers in India. The case describes the structure of Indian agriculture and the problems... View Details
Keywords: Corporate Venturing; Entrepreneurship; Research; Business Ventures; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Bangalore
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Eisenmann, Thomas R. "Intuit Inc.: Project AgriNova PowerPoint Supplement." Harvard Business School PowerPoint Supplement 814-125, June 2014.
  • 16 Jun 2003
  • Research & Ideas

Surveying the VC Landscape

Lerner: This is an excellent question. It is clear that corporations over the past two decades, and particularly in recent years, have been seeking to transform their central research facilities from... View Details
Keywords: by Ann Cullen; Financial Services
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

helping companies separate their accountability reporting into what in financial accounting is called "stocks" and "flows"; and (3) by helping companies develop View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

technology at all but with the way you are collecting and using your data, experts say. Although getting your CRM program in order is an essential component of achieving customer loyalty, there's much more... View Details
Keywords: by Jean Ayers
  • April 1999
  • Article

Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Strategy; Internet and the Web; Learning; Web Services Industry
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Cusumano, M. A., and D. B. Yoffie. "Software Development Strategy for the Internet Age: Lessons from Netscape's Cross-platform Development Strategy." Jōhō shori [Journal of the Information Processing Society of Japan] 40, no. 4 (April 1999): 418–423.
  • 15 Feb 2000
  • Research & Ideas

The Right Connections

From genome research to e-commerce, new ventures are popping up everywhere, competing for the cash needed to turn them into successful enterprises. But when vying against others in industries where high uncertainty, long development... View Details
Keywords: by Judith A. Ross
  • 04 Oct 2006
  • Lessons from the Classroom

Surviving Success: When Founders Must Go

entrepreneur-in-residence Henry McCance (MBA '66) focus on events surrounding the key moment at which a founder hands off his or her "baby" to a new CEO. "In my initial research on founders, I focused on the question of... View Details
Keywords: by Julia Hanna; Technology
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

knowledge to solving the problems of individual patients—offer enormous potential to help patients and the U.S. health-care system overall, says HBS senior lecturer Richard M.J. Bohmer, a physician and View Details
Keywords: by Martha Lagace; Health
  • 16 Aug 2006
  • Research & Ideas

Is MySpace.com Your Space?

Harvard Business School and an expert on interactive advertising, to give us a quick overview of the MySpace phenomenon. Deighton was the founding co-editor of the Journal of Interactive Marketing, which reports scholarly View Details
Keywords: by Sean Silverthorne; Advertising; Information; Publishing
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