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Program in Leadership (PPL) Program for Leadership Development (plus completion of 10 open-enrollment program days) (PLDA) Senior Executive Program, China (SEPCA) Senior Executive Leadership Program (SELP) Retired HBS programs which... View Details

December 2018 (Revised February 2020)
Case

Fishbowl: Scaling Up

By: Leslie K. John

Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

January 1998 (Revised February 2002)
Case

Funai Consulting Company, Ltd. (A)

By: Lynn S. Paine and Tomoya Nakamura

In the summer of 1997, a consultant at Japan's Funai Consulting Co. Ltd., must decide how to respond to a client's proposal to offer "open pricing" (based on willingness to pay) to customers unable to pay the standard price for the client's product. The client, Akita... View Details

Keywords: Business or Company Management; Price; Corporate Social Responsibility and Impact; Decisions; Agribusiness; Management Practices and Processes; Business Ventures; Consulting Industry; Japan

Find at Harvard

May 2008
Exercise

Stakeholder Analysis Tool

By: Lynda M. Applegate

This exercise enables users to: identify stakeholders and analyze their interests and expectations; categorize interests and expectations based on importance; and develop an action plan. View Details

Keywords: Management Analysis, Tools, and Techniques; Planning; Interests; Segmentation

November 2005 (Revised August 2006)
Case

John Whitehead: A Life in Leadership

By: William W. George and Andrew N. McLean

In 2005, John C. Whitehead, chairman of the Lower Manhattan Development Corp. (LMDC), confronts the collapse of a delicate agreement among business, government, and public interests in rebuilding on the World Trade Center site. Provides information on the leadership... View Details

Keywords: Education; Construction; Philanthropy and Charitable Giving; Biography; Leadership; Leadership Development; Agreements and Arrangements; Nonprofit Organizations

March 2007 (Revised April 2011)
Case

Madam C.J. Walker: Entrepreneur, Leader, and Philanthropist

By: Nancy F. Koehn, Anne Dwojeski, William Grundy, Erica Helms and Katherine Miller

Madam C. J. Walker, who has been credited as the first self-made African-American woman millionaire, created a hair-care empire after years spent as a laundress in St. Louis, Missouri. Decades before the Civil Rights movement, her company gave employment to thousands... View Details

Keywords: Leadership; Business History; Race; Corporate Social Responsibility and Impact; Entrepreneurship; Personal Development and Career; Gender; Philanthropy and Charitable Giving; Saint Louis

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

suspend certain benefit payments, such as 401(k) matching contributions. “These are some of those commonsense things that may not occur to people because they are thinking with their labor hats on and not their general business hat,” Sucher says. 3. View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

20 Dec 2011
First Look

First Look: December 20

PublicationsUnconscious Thought Works Bottom-up and Conscious Thought Works Top-down When Forming an Impression Authors:Maarten W. Bos and Ap Dijksterhuis Publication:Social Cognition 29, no. 6 (2011) Abstract We tested and found... View Details

Keywords: Carmen Nobel

November 1984 (Revised October 1989)
Case

Dow Corning Corp.: Business Conduct and Global Values (A)

Describes the development and ongoing operation of the Business Conduct Committee of Dow Corning Corp. as an example of managing corporate values in a multinational enterprise. View Details

Keywords: Business or Company Management; Values and Beliefs; Multinational Firms and Management; Corporate Social Responsibility and Impact

04 Jun 2008
Working Paper Summaries

Accountability and Inequality in Single-Party Regimes: A Comparative Analysis of Vietnam and China

Keywords: by Regina Abrami, Edmund Malesky & Yu Zheng

16 Jan 2018
First Look

First Look at New Research and Ideas, January 16, 2018

Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by culture because much of it is anchored in unspoken behaviors,... View Details

Keywords: Sean Silverthorne

24 Sep 2013
First Look

First Look: September 24

portfolios. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45597 August 2013 Social Psychological & Personality Science I'm Sorry About the Rain! Superfluous Apologies Demonstrate Empathic Concern and Increase Trust... View Details

Keywords: Sean Silverthorne

December 1998 (Revised February 1999)
Case

City of Charlotte (A)

By: Robert S. Kaplan

The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details

Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina

Sep 2007 - 2007
Conference Presentation

Antecedents of Boundary Spanning in Cross-functional NPD Teams

By: James R. Dillon, Shikhar Sarin and Amy C. Edmondson

Boundary spanning has been shown in prior research to enhance innovativeness and performance of product development teams. In this study, we examine team conditions that foster boundary spanning behavior. We analyze survey data from 207 members of 54 cross-functional... View Details

Keywords: Product Development; Innovation and Invention; Groups and Teams; Behavior; Performance Improvement; Boundaries; Leadership Style; Product; Complexity; Integration; Power and Influence

February 2024
Background Note

Frederick Herzberg on Motivating Employees

By: Willy C. Shih

This background note summarizes Frederick Herzberg's development of his motivation-hygiene theory, his theory regarding job enrichment, and how the theory has evolved. This is at the core of extrinsic versus intrinsic motivation. View Details

Keywords: Motivation and Incentives; Theory; Service Industry; Manufacturing Industry; United States