Publications

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January 2025
Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan

In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details

Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Banking Industry; Financial Services Industry; Technology Industry; United States; New York (city, NY)

2022
Article

Pills in a World of Activism and ESG

By: Guhan Subramanian and Caley Petrucci

Easterbrook and Fischel’s The Economic Structure of Corporate Law advances their now famous passivity thesis, which posits that managers should remain passive in the face of an unsolicited tender offer for the company’s shares. Consistent with the broader... View Details

Keywords: Investment Activism; Governance Controls; Business and Shareholder Relations

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2021
Book

The Future of Executive Development

By: Mihnea C Moldoveanu and Das Narayandas

Executive development programs have entered a period of rapid transformation, driven by digital disruption and a widening gap between the skills that participants and their organizations demand and those provided by their executive programs. This work delves into the... View Details

Keywords: Executive Education; Leadership Development; Management Skills; Education Industry

May 2021
Case

Inclusive Innovation at Mass General Brigham

By: Katherine Baldiga Coffman and Olivia Hull

Massachusetts General Brigham (MGB) Chief Innovation Officer Christopher Coburn had overseen a period of exciting transformation and growth in healthcare innovation at MGB. In November 2019, the health system was the largest recipient of National Institutes of Health... View Details

2020
Working Paper

Determinants of Early-Stage Startup Performance: Survey Results

By: Thomas R. Eisenmann

To explore determinants of new venture performance, the CEOs of 470 early-stage startups were surveyed regarding a broad range of factors related to their venture’s customer value proposition, product management, marketing, technology and operations, financial... View Details

Keywords: Startups; Survey Research; Performance Analysis; Entrepreneurship; Performance; Analysis; Business Startups; Failure; Surveys

SSRN

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December 2018
Supplement

The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)

By: Tsedal Neeley

Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting... View Details

Keywords: GLOBAL-LOCAL; Global Identity; Local Identity; Accounting Discrepency; Globalization; Leadership; Trust; Organizational Culture; Organizational Design; Organizations; Identity; Local Range; Global Range; Values and Beliefs; Accounting Audits

March 2018 (Revised March 2018)
Supplement

Sandlands Vineyards

By: Benjamin C. Esty and Greg Saldutte

Approximately 80% of the wineries in the US breakeven or lose money. An even greater percentage lose money on an economic basis (i.e., after a charge for the cost of equity). Tegan Passalacqua is a successful, young, Californian winemaker who specializes in making... View Details

June 2002 (Revised November 2005)
Case

Life, Death, and Property Rights: The Pharmaceutical Industry Faces AIDS in Africa

By: Debora L. Spar

In the final years of the 20th century, the world was hit by a plague of epidemic proportions--AIDS, a life-threatening disease that remained stubbornly immune to any cure or vaccine. In the developed nations of the West, AIDS was slowly brought under control through a... View Details

Keywords: Patents; Health Pandemics; Corporate Social Responsibility and Impact; Pharmaceutical Industry; Africa

September 2001
Background Note

Note on Application of the Antitrust Laws to the New Economy: An Analysis of United States v. Microsoft Corporation

Analyzes the 1991 decision of the U.S. Court of Appeals for the District of Columbia Circuit in the seminal New Economy antitrust case United States vs. Microsoft Corp., 253 F.3rd 34 (D.C. Cir. 2001), which arose out of Microsoft's efforts to promote Internet Explorer... View Details

Keywords: Lawsuits and Litigation; Software; Intellectual Property; Monopoly; Laws and Statutes; Information Technology Industry; District of Columbia

Aptiv's board must decide whether a joint venture with an auto maker is the right next step in the company's efforts to develop and commercialize a production-ready autonomous driving system. While many commentators believed that Aptiv's self-driving technologies... View Details

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

any other country in Europe. The Organization for Economic Cooperation and Development says the country is now home to 1.3 million foreign-born residents, 14 percent of the country’s total. Sweden has also opened its doors to more than 45,000 Ukrainian refugees. These... View Details

Keywords: by Lane Lambert

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

second.” Its culture is built around the idea of One Wells Fargo, “imagining ourselves as the customer.” Its vision includes the mission of helping its customers succeed financially. This vision is supported by values such as “people as a competitive advantage, ethics,... View Details

Keywords: by James Heskett; Banking

21 May 2024
Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

limits how much debt Italy can hold. So, the [far right] solution of limiting access to public services by excluding immigrants becomes more appealing to many voters. That helps explain why weak public service provision can lead to higher support for the far View Details

Keywords: by Rachel Layne

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

US ban could undermine American companies A ban, Ghosh says, would ultimately put the US behind when it comes to developing comparable technology, and finding the right regulatory frameworks for using the power of these technologies to... View Details

Keywords: by Rachel Layne; Technology

18 Jul 2023
News

The First Five Years: Brooke Biederman (MBA 2019)

saw two street musicians playing their instruments while reclined on benches in Central Park. Into my head popped The Apathetic Busker. It went right into the pinned Snippets note on my iPhone. I think along the dimension of “what if”... View Details

Keywords: Robert Bochnak

Web

HBS - The year in Review

Harvard Business School. © Yinka Shonibare CBE. All Rights Reserved, DACS/ARS, NY 2022. Executive Education Lawn, Harvard Business School. Initiatives Fuel Research Initiatives are research-fueled communities of engagement where faculty,... View Details

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

Guide to Doing the Right Thing (HBS Press, 2002), he describes what quiet leaders do and how they make their workplace, and their world, a better place. Badaracco recently sat down with HBS Working Knowledge Senior Editor Martha Lagace to... View Details

Keywords: by Martha Lagace

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

free-market capitalist who realizes capitalism has no place in healthcare provision." But Tery Tennant asks what is perhaps the ultimate philosophical question: " when did an individual's medical needs become an inalienable right that the... View Details

Keywords: by Jim Heskett; Health

November–December 2024
Article

Scaling Up Transformational Innovations

By: Peter Koen, Ananya Sheth, Mike DiPaola and Linda A. Hill

For large companies operating in mature sectors—such as Procter & Gamble in consumer goods, Apple in consumer electronics, and Adobe in cloud software—driving growth is a perennial challenge. Growth through acquisition is always an option, but companies often quickly... View Details

Keywords: Growth and Development Strategy; Leadership; Innovation Strategy; Consumer Products Industry