Retailing Industry - Publications - Faculty & Research

system, and, second, an understanding of the industry architecture in which the technical system is embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Dynamic... View Details

Keywords: Sean Silverthorne

28 Jan 2014
First Look

First Look: January 28

Vision: Clearly Different? Ohio-based optical retailer Pearle Vision, part of the vertically integrated Italian eyewear group Luxottica, sold glasses and offered in-store eye exams. Once the largest U.S. optical retailer, Pearle Vision,... View Details

Keywords: Sean Silverthorne

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

rents from firms producing and commercializing products. In this Industry Note, we describe the origin, evolution, costs, benefits, and future outlook for Patent Trolling in the United States. Purchase this case:... View Details

Keywords: Sean Silverthorne

09 Aug 2013
Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

third-party retail sales might cannibalize some of Amazon's own revenues in certain product categories. Then Amazon went a step further with its Prime membership announcement, offering participants free shipping for all transactions for... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

06 Sep 2012
News

Fashion-Forward

be a skill I could use in my career,” Amed says by phone from London. In fact, Amed has developed a worldwide following by employing those very same qualities. Launched in 2007, his website The Business of Fashion attracts more than 200,000 visitors each month for its... View Details

Keywords: fashion; apparel; Retail Trade; Retail Trade; Retail Trade; Retail Trade

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

successful firms. Some firms have completely changed the competitive dynamics of their industries because of the kind of competitive advantage they've been able to gain in the supply chain. Wal-Mart, of course, is the obvious one. The... View Details

Keywords: by Staff

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners.... View Details

Keywords: Dina Gerdeman

March 2014 (Revised September 2015)
Case

Clef Company: Turnover

By: Frank V. Cespedes

The Clef case focuses on the issue of turnover in a firm's sales force. Students must analyze the factors contributing to turnover as well as the role of the field sales force in Clef's profitable business strategy. Among other things, the Clef case illustrates that... View Details

Keywords: Sales; Marketing; Strategy; Marketing Strategy; Performance Evaluation; Retail Industry; Retail Industry; United States

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April 2007 (Revised January 2010)
Supplement

Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (B)

By: James K. Sebenius and Ellen Knebel

Supplements the (A) case. View Details

Keywords: Negotiation; Relationships; Consumer Products Industry; Consumer Products Industry

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September 2001
Teaching Note

adM@rt (A) and (B)TN

By: F. Warren McFarlan

Teaching Note for (9-301-046) and (9-301-083). View Details

Keywords: Retail Industry; Retail Industry; Hong Kong

Citation

April 2001 (Revised November 2009)
Teaching Note

(TN) Amazon.com (A), (B), (C), and (D)

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman

Teaching Note for (9-897-128), (9-898-084), (9-901-021), and (9-901-022). For book only. View Details

Keywords: Retail Industry; Retail Industry

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October 2000 (Revised October 2001)
Case

adM@rt(A)

By: F. Warren McFarlan, Carin-Isabel Knoop and David Lane

Describes the complex policy alternatives facing an online Hong Kong grocery company as it tries to apply Webvan-type concepts in the Hong Kong marketplace. Captures the extraordinary process of adaptation the company is going through as it tries to find the right... View Details

Keywords: Organizational Change and Adaptation; Markets; Marketing; Business Strategy; Business Model; Decisions; Problems and Challenges; Retail Industry; Retail Industry; Hong Kong

Citation

Find at Harvard

September 1999 (Revised June 2001)
Case

eBay, Inc.

By: Stephen P. Bradley and Kelley Porter

eBay was the world's largest and most popular person-to-person trading community on the Internet. In early 1999, the company was doing very well and seemed to have solved many of its early problems. However, on March 30, 1999, Amazon.com announced that it was entering... View Details

Keywords: Technological Innovation; Growth and Development Strategy; Marketing Strategy; Planning; Competition; Competitive Strategy; Competitive Advantage; Retail Industry; Retail Industry

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November 1978 (Revised January 1995)
Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details

Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry

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