Pay - Publications - Faculty & Research

Web

Case Studies - Social Impact Collaboratory

were deciding whether to participate in a Series B round for PEGAfrica, which sold solar home systems in Africa via pay-as-you-go (PAYG) financing plans that allowed customers to make small payments via mobile money to pay off the solar... View Details

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

Clinic) as part of their business model Senior executives from nonprofit organizations that deliver health care services Executives from health care insurance companies, government entities that pay for health care, or other payor... View Details

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

more protection or benefits could purchase. For example, basic insurance pays for shared hospital rooms in Singapore, but only people who pay out of pocket or have private insurance can get private rooms. In... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

Web

Judging Criteria - Alumni

addressable market for your product and service. Highlight growth and trends. Attractive business model: How do you plan to make money? Who pays you? What are your distribution channels? What is your gross margin? Is your business model... View Details

Web

2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

2007-2009. When asked about the 19 potential factors that contributed to the crisis (see survey text), respondents identified the following as the top 5: financial engineering, mortgage lenders not paying attention to risk because they... View Details

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

loses a star employee because it refuses to raise her salary to match a competitor's higher offer, the firm is not necessarily behaving irrationally; it may instead be constrained by an HR policy that restricts it from creating huge pay... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

protect the rights and well-being of remote employees can further foster the work-from-anywhere movement.” 3. Incentivize people to move to lower-profile areas. Not everyone wants to take out a massive mortgage or pay exorbitant rent to... View Details

Keywords: by Kara Baskin

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

question of when life begins.” You Might Also Like: How Gender Stereotypes Kill a Woman’s Self-Confidence Representation Matters: Building Case Studies That Empower Women Leaders Will Demand for Women Executives Finally Shrink the Gender View Details

Keywords: by Kara Baskin

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

matters. If people lack that meaning, it's very hard for them to stay intrinsically motivated and creative. Many managers don't realize how necessary it is to help people understand the importance of their work. A status quo bias. Some upper managers View Details

Keywords: by Danielle Kost

07 Apr 2015
News

Warrior Spirit

a fact Sityodtong has made one of the gym’s competitive advantages despite the expense involved in recruiting and relocating fighters from as far away as Brazil. (Monthly pay for an Evolve instructor ranges from $5,000 to $15,000; housing... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

to workers, who were expected to pay for their own English classes and learn during off-hours. Neeley, who drafted some best practices that the company began to implement, says Rakuten has quickly moved to make substantial changes,... View Details

Keywords: by Kim Girard

Web

Disruptive Innovation Online Course | HBS Online

ventures, and make your entrepreneurial dreams a reality. 4 weeks, 6-8 hrs/week Pay by August 21 $1,850 Certificate Design Thinking and Innovation Srikant Datar Leverage design thinking principles and creative problem-solving tools to... View Details

Web

Sustainable Business Strategy Course | HBS Online

decisions affect markets and business on a global scale and prepare for the political, social, and economic factors driving change. 4 weeks, 6-8 hrs/week Pay by July 24 $1,850 Certificate Sustainable Investing Professors Shawn Cole &... View Details

25 Jan 2016
Blog Post

3 Tips on Coming to HBS with a Partner

your partner would want – is he or she the very social type or do they need their down time? Pay attention to your partner's life outside of HBS and make time for the two of you. Calendar invites are a life saver! HBS is a high intensity,... View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

develop other complementary capabilities. In terms of developing leadership talents in particular, it can pay to look for stretch assignments involving change. Some examples include introducing a new product or information technology... View Details

Keywords: by Linda Hill

Fast Answer

Compensation by Industry/Position/Location

cover. The data is filterable by employer name, type of job, and job location, catching the differences between software engineers in Silicon Valley and Miami. This data comes from visa-holding employees, and not American citizens or permanent residents. While it is... View Details

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

the company. The program expanded beyond India to Germany, the United States, Brazil, Canada, the Czech Republic, and Ireland. So far about 100 people have been hired for jobs including software developer or tester, business analyst, and graphic designer, and View Details

Keywords: by Roberta Holland; Technology

March 2009 (Revised May 2011)
Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details

Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom

Citation

Educators

Purchase

2006
Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy