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  • 2015
  • Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn
In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details
Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Web Services Industry
Related

    Building small business utopia: how artificial intelligence and Big Data can increase small business success

    Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
    • September 2013 (Revised June 2017)
    • Case

    IBM and the Reinvention of High School (A): Proving the P-TECH Concept

    By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
    IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
    Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
    Related
    • 26 Nov 2018
    • HBS Seminar

    Emily Truelove, MIT Sloan School of Management

    • May 2006
    • Case

    A123Systems

    By: H. Kent Bowen, Kenneth P Morse and Douglass Cannon
    A 123Systems was a young company that was founded on basic materials science research at the Massachusetts Institute of Technology. A co-founder of the company, Yet-Ming Chiang, was a full professor at MIT and served as scientific adviser. Intellectual property based... View Details
    Keywords: Intellectual Property; Business Startups; Research and Development; Commercialization; Technological Innovation; Science-Based Business; Product Development; Battery Industry; Electronics Industry; Massachusetts
    Related
    • Research Summary

    Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

    Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
    • September 2009 (Revised November 2021)
    • Case

    OnStar: Not Your Father's General Motors

    By: Clayton M. Christensen
    After two years of less than stellar performance resulting in sales well below plan, senior management at General Motors (GM) mobile telecommunications service start-up, OnStar, recognized that without a substantial change in their strategy, support for the venture... View Details
    Keywords: Change Management; Decision Choices and Conditions; Growth and Development Strategy; Corporate Strategy; Technology; Risk and Uncertainty; Joint Ventures; Corporate Entrepreneurship; Product Positioning; Risk Management; Auto Industry; Telecommunications Industry
    Related
    • August 1998
    • Case

    Electronic Commerce at Air Products

    By: F. Warren McFarlan and Melissa Dailey
    In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
    Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
    Related
    • November 2023 (Revised October 2024)
    • Supplement

    Accounting Outages at Plug Power? (C)

    By: Jonas Heese, Joseph Pacelli and James Barnett
    Set in June 2023, the C case explores Plug Power’s recovery from its financial restatements, how it benefited from government subsidies, and new strategic alliances. View Details
    Keywords: Environmental Accounting; Financial Reporting; Ethics; Finance; Management; Social Enterprise; Energy Industry; Green Technology Industry; United States; Europe
    Related
    • 06 Feb 2007
    • First Look

    First Look: February 6, 2007

    the firm and MIS research to argue that some types of information technology (IT) will be deployed only within hierarchical governance structures. This argument introduces a contingency into the 'electronic markets hypothesis,' which... View Details
    Keywords: Martha Lagace

      The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

      A Harvard Business School professor and a16z crypto research partner and a career marketer and Web3 entrepreneur demystify the coming digital revolution, showing how NFTs will transform our online and offline... View Details

        Iavor I. Bojinov

        Iavor Bojinov is an Associate Professor of Business Administration at Harvard Business School. He is the co-PI of the AI and Data Science Operations Lab and a faculty affiliate in the Department of Statistics at Harvard University and the Harvard Data Science... View Details

        • February 2024
        • Article

        Archetypes of Product Launch by Insiders, Outsiders, and Visionaries

        By: Shane Greenstein
        What archetypes emerge from prominent episodes of product launches? This essay examines a set of episodes in information technology history that led to significant changes in industry leadership. It highlights that, in all of these instances, there is an example of a... View Details
        Keywords: Technological Innovation; Product Launch; Leadership; Market Entry and Exit
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          Kyle Schirmann

          Kyle Schirmann is a doctoral student in the Strategy unit at Harvard Business School. His primary interests are science-based innovation in the Global South and the creative and cultural industries. Before joining HBS, Kyle worked as a software engineer at Bloomberg... View Details
          Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology
          • January–February 2025
          • Article

          Want Your Company to Get Better at Experimentation?: Learn Fast by Democratizing Testing

          By: Iavor Bojinov, David Holtz, Ramesh Johari, Sven Schmit and Martin Tingley
          For years, online experimentation has fueled the innovations of leading tech companies, enabling them to rapidly test and refine new ideas, optimize product features, personalize user experiences, and maintain a competitive edge. The widespread availability and lower... View Details
          Keywords: Technological Innovation; AI and Machine Learning; Analytics and Data Science; Product Development; Competitive Advantage
          Related
          • April 2009 (Revised August 2009)
          • Case

          Backchannelmedia: Making Television 'Clickable'

          By: Sunil Gupta, Kavita Shukla and Zachary Scott Clayton
          Backchannelmedia (BCM), a three-year-old start-up, intended to completely disrupt the world of advertising by transforming the way Americans watched television. BCM had developed a technology to make television "clickable," enabling viewers to interact with the content... View Details
          Keywords: Entrepreneurship; Investment; Disruptive Innovation; Technological Innovation; Marketing Strategy; Partners and Partnerships; Competition
          Related
          • 2019
          • Working Paper

          The Future of Executive Development: The CLO's Compass and The Executive Programs Designer's Guide

          By: Mihnea Moldoveanu and Das Narayandas
          Executive education worldwide has entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication—while the demand for managerial skills is growing. The forces of disintermediation, disaggregation, and decoupling are creating... View Details
          Keywords: Digitalization; Executive Education; Disruption; Leadership Development; Management Skills; Curriculum and Courses; Internet and the Web; Design
          Related
          • 19 Jul 2020
          • Working Paper Summaries

          Open Source Software and Global Entrepreneurship

          Keywords: by Nataliya Langburd Wright, Frank Nagle, and Shane Greenstein; Computer
          • 24 Jan 2024
          • Op-Ed

          Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

          fated decisions was to turn down the proposal from Boeing’s head of commercial aviation to design an all-new single-aisle aircraft to replace the Boeing 727 (FAA-certified in 1964), 737 (1968 certification) and 757 (1972). Instead of designing a View Details
          Keywords: by Bill George; Air Transportation; Transportation; Aerospace
          • 16 Nov 2010
          • Lessons from the Classroom

          Data.gov: Matching Government Data with Rapid Innovation

          Obama-to move government data to the Web-lead to public benefits much faster? Data.gov, the subject of a new HBS case study, taught for the first time this summer, highlights the potential of raw data to spur citizen creativity and... View Details
          Keywords: by Martha Lagace; Technology