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- All HBS Web
(4,843)
- People (11)
- News (1,791)
- Research (2,112)
- Events (17)
- Multimedia (100)
- Faculty Publications (818)
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- 08 Aug 2006
- First Look
First Look: August 8, 2006
the predictive value of a theory can be measured in terms of how many pairs of experimental subjects you would have to observe playing a previously unexamined game before the mean of the experimental observations would provide a better... View Details
Keywords: Sean Silverthorne
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
segmentation schemes haven't fared much better." Instead, Treacy advises us to keep our eye on the goal of delivering product or service value as a means to retain our customer base rather than emphasizing loyalty schemes that... View Details
Keywords: by James Heskett
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
Company, said that “cities need to operate more like companies,” meaning they need to learn how to effect, manage, and respond to change quickly. He cited as an example the Uber-fueled ride-hailing movement, which took off in spite of and... View Details
Keywords: by Carmen Nobel
- 27 Apr 2015
- Lessons from the Classroom
Leadership Lessons From Outer Space
complicated thing," he smiled. As the interview drew to a close, Gupta announced that there was a surprise guest in the auditorium. He handed a microphone to the guest, who, out of Virts' line of vision, began peppering him with guess-who questions: "Was... View Details
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
initial markup and generating substantial gross margin, which means tight controls of inventory." In addition to buying enough to sell on the Internet, the company must manage inventories for stores that have very different sales... View Details
- 02 Oct 2000
- What Do You Think?
What Lies Beyond NAFTA?
poverty in developing nations has to be dealt with much differently than in economies of plenty, that what works in a developed nation may be irrelevant to a nation of mass poverty. In a developed economy, the bias is toward greater income and the View Details
Keywords: by James Heskett
- 05 Aug 2024
- Research & Ideas
Watching for the Next Economic Downturn? Follow Corporate Debt
focused on housing and household debt for good reason: In the United States, a residential housing loan collapse touched off the deep financial crisis of 2008. But in the decade-plus since, the focus on household debt may mean... View Details
Keywords: by Rachel Layne
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
regulated the way insurers are regulated. Those words, insurance regulation, that's like striking a knife into the heart of an entrepreneur. It means you need a huge finance department to fill out forms, and so they hired a lobbyist just... View Details
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
some may have hoped. "The birth of every new technology leads to some kind of hype, and when the hype settles it will be clear that crowdfunding is here to say," concludes Nanda. "But I don't think it will substitute for something else. Rather, it will... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
the process that generates the entire distribution. In particular, they need to keep in mind the following 3 measures of inventive success: shots on goal (the total number of inventions a company generates), average score (the mean value... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
defined by the requirements of their jobs. The idea of employees organizing to advocate was anathema. One white male executive said, "Does this mean that we can have a communist cell here? Are we going to have hundreds and hundreds... View Details
Keywords: by David A. Thomas
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Field brand and part of the entrepreneur's means of distinguishing his offering at a moment when there were more than a dozen department stores in Chicago. So how did Field make his strategic mark? By establishing a powerful, relevant... View Details
Keywords: by Martha Lagace
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
just look straight at the goal, and at the distance between where we are now and where that treasure is, the gap can be overwhelming and paralyzing. It's important to know and reflect on what treasure you're seeking, but that doesn't mean... View Details
Keywords: by Dina Gerdeman
- 07 Jun 2016
- Op-Ed
Can Brand Trump Win a Presidency?
imagine it. On Election Day, Brand Trump will mean different things to different people but that doesn't matter if he gets their votes. Imagine you are looking at a box of Kellogg's Sugar Frosted Flakes. Clinton would prefer you read the... View Details
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
be displayed. Making Niche Profitable Zhu's interest in how different revenue models affect content, consumers, and companies generates a number of interesting "what ifs." For example, what if a company, as a means of... View Details
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
what extent does the job make the person rather than vice-versa? Can it be predicted? If so, what does this mean for management recruiting and development in the future? What do you think? References: Joshua M. Ackerman, Christopher C.... View Details
Keywords: by James Heskett
- 05 Sep 2006
- First Look
First Look: September 5, 2006
Working PapersNone this week Cases & Course MaterialsCreating Meaning for the Customer: The Case of GMACI Harvard Business School Case 106-073 Excellence in exploiting customer information and leveraging its affiliation to the GM... View Details
Keywords: Sean Silverthorne
- 12 Feb 2007
- Lessons from the Classroom
‘UpTick’ Brings Wall Street Pressure to Students
incredibly intense competition," Stafford notes. "But students don't have much context to evaluate what that really means and to understand what types of frictions prevent markets from being competitive." "It's not so... View Details
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
more," he said. "With book printing, one single person could reach, at least theoretically, everybody. "Today, with the Internet, everybody can reach everybody any time at any place. The individual is a content provider and a content receiver at the same... View Details
- 10 Jul 2000
- Research & Ideas
The State of the Markets
indices." Technology is a means to that end. Technology, Efficiency And An Aging Population From a macroeconomic perspective, Seifert pointed out, technologically advanced and efficient capital markets will play a key role as... View Details
Keywords: by James E. Aisner