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Show Results For
- All HBS Web
(2,916)
- People (3)
- News (520)
- Research (1,920)
- Events (12)
- Multimedia (6)
- Faculty Publications (1,038)
- 07 Jan 2002
- What Do You Think?
Did Consumer Behavior Tracking Come of Age on September 11?
bit wider for the implementation of systems designed to enable our behaviors as consumers to be tracked even more fully? What do you think? Original Article In the past several years, significant fears have been expressed concerning the... View Details
Keywords: by James Heskett
- Web
Curriculum | MBA
internship in the second summer. A typical candidate will follow the sample schedule outlined below. MBA/MPP Year 1 Harvard Kennedy School Fall Term Resources, Incentives and Choices I: Markets and Market... View Details
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
not benefit the company, individuals will undertake the task, but it will not have any effect on corporate performance. In contrast, when the task benefits the company but does not help the individuals, they will simply refuse to undertake the job, resulting in no... View Details
Keywords: by Carmen Nobel
- 23 Feb 2016
- First Look
February 23, 2016
any agent’s preferences are not substitutable, then the existence of a stable outcome cannot be guaranteed. In many-to-many matching with contracts, a new market design issue arises: the View Details
Keywords: Sean Silverthorne
- 07 Sep 2021
- News
Green House
five-bedroom, five-and-a-half-bath house matches its neighbors in the historic area; but in its construction, the building is an innovation—and a proof of concept that could ultimately spark a home-design revolution. A Passive House is View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
out many consumers with older iPhones or Android models. "Apple might be hamstrung by an incompatibility issue that the company intentionally introduced," Edelman says. Shih agrees that selling technology is tricky in a market... View Details
- 25 Oct 2011
- First Look
First Look: October 25
are not compartmentalized; rather a loss in one currency may impact trading in another. We also show that while the impact of a loss on subsequent trading decisions does linger, the affect declines sharply after a losing position is closed. The Impact of Web 2.0 on... View Details
Keywords: Sean Silverthorne
- 01 Oct 2000
- News
After the Revolution: Putting the Internet in Perspective
This is truly a revolution." Nolan underlined the advantage that new-economy companies have over their incumbent competitors, using drugstore.com as an example. Taking only a year to build, drugstore.com has become the fastest-growing company to reach $1 billion in... View Details
Keywords: Margie Kelley
- Web
Financial databases: certification and training | Baker Library
market dynamics. The LSEG Finance Essentials program offers students and market practitioners the opportunity to build a clear understanding of the markets and finance. View Details
- October 1999
- Teaching Note
Braun AG: The KF 40 Coffee Machine (Abridged) TN
By: Kim B. Clark and Steven C. Wheelwright
Teaching Note for a reprint. View Details
- 01 Jun 2004
- News
The Sky’s the Limit
marketing for the budding business. “It provides all the charting information on your computer, but it also connects to Internet databases and brings in all the latest weather and other flight condition information.” Hamilton discovered... View Details
Milton Bradley
Bradley created a business that has become synonymous with fun, family games. Initially marketing British games in the US, Bradley went on to patent a variety of new games including Zoetrope or “Wheel of Life” and Historoscope, a... View Details
Keywords: Fabricated Goods
- Fast Answer
FIELD Global Immersion Resources: Thailand
Where can I find country, industry and market information and news about Thailand? Industry and market research Passport Useful for: consumer-related industry reports across a variety of... View Details
- Fast Answer
FIELD Global Immersion Resources: Taiwan
Where can I find country, industry and market information and news about Taipei to help me with FIELD Global Immersion? Industry and market research Passport Useful for: consumer-related industry... View Details
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
consumer who rips you off), same as the old boss (the corporation who ripped you off).'" So many questions, so little time and space. What do you think? Original Article Two Chinese students, entrepreneurs designing a start-up... View Details
Keywords: by Jim Heskett
- April 1995 (Revised December 1997)
- Case
Silicon Graphics, Inc. (A)
By: Marco Iansiti and Ellen Stein
Based on a Silicon Valley company that has developed the capability to compete in a rapidly growing, highly turbulent environment. This capability hinges on its flexible and rapid development process, which the case characterizes in detail. Focuses on the development... View Details
Keywords: Product Development; Information Infrastructure; Product Launch; Managerial Roles; Expansion; Design; Applications and Software; Computer Industry; Electronics Industry; California
Iansiti, Marco, and Ellen Stein. "Silicon Graphics, Inc. (A)." Harvard Business School Case 695-061, April 1995. (Revised December 1997.)
- 01 Mar 2013
- News
Can't Knock the Hustle
POSEUR: A "living statue" mysteriously materialized A guerrilla-marketing campaign designed to promote a book about rapper and entertainment mogul Jay-Z became the subject of a recent EC case by HBS professor Anita Elberse. The... View Details
- Web
Buy Now, Pay Later: Credits
HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
MBA students interview consumers in Seoul, Korea, to help inform the marketing strategies they developed for Orion Snack International. The project was the culmination of a required first-year course View Details