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  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

people who are very unlike you." The Difference Between Saying And Doing As former marketing manager for female shaving products at Gillette, Avery often utilized principles of "design thinking," moving... View Details
Keywords: by Michael Blanding
  • Web

Online Business Analytics Course | HBS Online

research in his industry Arjun Bhandegaonkar Film studio executive Strengthen your analytical skills before pursuing an MBA or other graduate program. I majored in engineering and minored in economics as an undergraduate, but the content of Business Analytics and... View Details
  • Web

Globalization - Faculty & Research

competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean revert faster in countries where there is more... View Details
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

This relationship between the tax preferences of institutional shareholders and firm payout policy could reflect dividend-averse institutions gravitating to low-dividend paying-firms or managers adapting their payout policies to the... View Details
Keywords: Martha Lagace
  • 30 Mar 2010
  • First Look

First Look: March 30

people believe the risk decreases (negative recency) but at the same time exhibit more cautious behavior (positive recency). The rest of the difference is consistent with two well established mechanisms: judgment error and the use of... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

asserted that negotiation should be a core skill for virtually all managers. Why? How can managers who are not directly involved with deal making assess and hone their own skills on a regular basis? A: Most important managerial problems... View Details
Keywords: by Martha Lagace
  • 01 Jul 2020
  • Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

I am becoming. The power of that memoir title never really hit me until I sat to write this blog post. I don’t mean to quote Michelle Obama in making that statement (I mean there are definitely worse people to quote), but it’s a powerful... View Details
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Frances X. Frei, UPS Foundation Professor of Service Management. Too often, people are advised or feel pressured to bury the special or quirky aspects of their personalities, recalibrate their speaking or personal styles, or think twice... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically show how managers can strategically use brand biographies in brand... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. "It's a good TOM case in that it includes hard numbers and... View Details
Keywords: by Julia Hanna; Health
  • 26 Jan 2022
  • News

Making Peace with Anger

professional awakening about how he managed his company was part of a larger reflection about how he managed something more personal: his anger. READ MORE DM: You’ve spoken about how you underwent anger... View Details
  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
Related
  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

demographic groups—to pick up concerns as well as hopes. Polling and people are your eyes and ears; without them, you risk flying blind into a killer storm. Identify and nurture potential allies before you need them. To Amazon, the... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they... View Details
Keywords: Martha Lagace
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

hosting and infrastructure. We explore trends in the concentration of the DNS space since at least 2011. In addition, we examine changes in domains’ tendency to “diversify” their pool of nameservers—how frequently domains employ DNS View Details
Keywords: Sean Silverthorne
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

do they have more time to experience this content?" What does this bode for the future of economic theory and management education? Paula Thornton offered this opinion: "If there were to be a new discipline, it would be one that... View Details
Keywords: by James Heskett
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

people who should not be admitted, and rejecting people who should not be rejected.” Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals paints a picture of businesses... View Details
Keywords: by Anna Secino; Education; Employment
  • 30 Oct 2017
  • Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

Source: FangXiaNuo New research suggests that people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates. “Compared to those who do not ask many questions, View Details
Keywords: by Rachel Layne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

conventional wisdom isn’t enough to produce significant innovation; we must go further. Our thinking can too easily get confined by silos and structures that limit us to what is familiar, what we see every day, what the people around us... View Details
Keywords: by Sean Silverthorne