Incentives For CSR - Publications - Faculty & Research

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

official responsibility for Continental Airlines' decision to keep flying during the power blackout in August 2003, but that decision was foreordained by the actions of all the other people who claimed leadership on the ground, and knew... View Details

Keywords: by Rosabeth Moss Kanter

15 Feb 2011
First Look

First Look: Feb. 15

adverse selection and moral hazard, which implies that the social benefits of bank monitoring must for incentive reasons be shared between depositors and banks. Consequently, socially too few deposits are... View Details

Keywords: Sean Silverthorne

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

offered proper incentives for standardizing and sharing the information they collect. Even the industry's brightest minds and hardest workers have yet to definitively determine what those View Details

Keywords: Re: Karim R. Lakhani; Health

14 Nov 2024
News

How the Insurance Industry Can Weather the Storms

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Liberty Mutual CEO Tim Sweeney (MBA 1991) says that 2012 was the year that climate change started really showing up on the balance sheet. “This is a horrible... View Details

22 Oct 2018
Sharpening Your Skills

Motivate Me, Please

SolStock Former Sun Microsystems CEO Scott McNealy was known to criticize staff for being "coin-operated" instead of mission-driven. Understanding what motivates good performance is crucial for... View Details

Keywords: by Sean Silverthorne

01 Mar 2011
News

Two Kinds of Green

Art by Jude Maceren/Corbis Related Links "Burt's Bee's Social and Environmental Report Fiscal Year 2010" - Yola Carlough, Director of Sustainability at Burt's Bees, describes how participating in the HBS multimedia case influenced the company's decision to go paperless... View Details

Keywords: Julia Hanna; natural products company; Miscellaneous Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

23 Jul 2013
First Look

First Look: July 23

and Yelp Review Fraud By: Luca, Michael, and Georgios Zervas Abstract—Review sites have become increasingly important sources of information for consumers. Because these reviews affect sales, businesses have the View Details

Keywords: Anna Secino

01 Oct 2002
News

Faculty Research Symposium

that offer them. Hall's research is focused on the optimal design and incentive effects of compensation plans built around equity-based pay and especially stock options, the instruments most responsible for... View Details

01 Dec 2008
News

Lesson from the Fall

illegal, gaming of society’s rules that led to Enron’s collapse. The answer points to three persis-tent tasks of corporate governance: the avoidance of perverse incentives for executives, the strengthening... View Details

Keywords: Malcolm S. Salter; Oil and Gas Extraction; Mining; Electric Power Generation, Transmission, Distribution; Utilities

29 Jul 2002
Research & Ideas

Get Off the Dime!

urgency—with on-your-toes behavior that looks for opportunities and problems, that energizes colleagues, that beams a sense of "let's go." Without enough urgency, large-scale change can become an exercise in pushing a gigantic... View Details

Keywords: by John P. Kotter & Dan S. Cohen

02 Jul 2013
First Look

First Look: July 2

characteristics, such as risk aversion and talent; firm characteristics, such as ownership; detailed measures of managerial practices relative to incentives, dismissals, and promotions; and measurable outcomes, for the firm and View Details

Keywords: Anna Secino

25 Oct 2016
First Look

October 25, 2016

understanding of how consumers adopt innovations with how firms effectively acquire, serve, and retain customers. The result is a lens through which to view the commercial potential of innovations and a powerful vehicle for placing a... View Details

Keywords: Sean Silverthorne

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

people back to Bentonville headquarters for recognition; and executive merchandising contests that create incentives for executives to spend more time in the stores. All of... View Details

Keywords: by Manda Mahoney

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

important fact: Not all customers are equally important to the firm. "You have to look at the net profitability of the retention campaign," Gupta says. "If I offer an incentive to customers most likely to churn, they may not leave the... View Details

Keywords: by Dina Gerdeman; Retail; Service

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

otherwise." In the cases of umpires and ministers, Parsons's work falls under the broader category of incentive research. "They are about what causes people to behave in predictable ways, and how that changes over time," he... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

01 Dec 2022
News

Road to Recovery

options to assist people with substance use issues. Then he learned that there were better treatments available—a category of interventions known as contingency management, which offer motivational incentives View Details

Keywords: April White; Ambulatory Health Care Services; Health, Social Assistance

01 Oct 2000
News

Three Promoted to Full Professor

Entrepreneurial Finance elective in the MBA curriculum. In the Executive Education Program, he has developed materials for and served as codirector of courses in Conflict and Evolution in Private Equity, Corporate Venture Capital, and... View Details

23 Jun 2003
Research & Ideas

Psychology, Pathology, and the CEO

In recent years, I have been inside nearly two dozen turnaround situations, in various stages of progress, in which new leaders were bringing distressed organizations back from the brink of failure and setting them on a healthier course. In every case, I saw—and agreed... View Details