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  • All HBS Web  (4,327)
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    • Research  (1,973)
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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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Satchu, Reza, and Tom Quinn. "SnapTravel: Betting on 'Super.com'." Harvard Business School Case 824-196, June 2024.
  • January 2024
  • Case

Frank Cornelissen: The Great Sulfite Debate (A)

By: Tiona Zuzul and Susan Pinckney
In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading natural wine vineyards. Its founder, Frank Cornelissen, faced weather related conditions that forced him to have to decide between staying true to the tenets of the natural wine... View Details
Keywords: Budgets and Budgeting; Business Earnings; Plant-Based Agribusiness; Family Business; For-Profit Firms; Small Business; Change Management; Transition; Communication Strategy; Cost vs Benefits; Financial Management; Financial Strategy; Profit; Revenue; Spending; Global Strategy; Goods and Commodities; Innovation Strategy; Crisis Management; Goals and Objectives; Growth Management; Success; Strategic Planning; Problems and Challenges; Risk and Uncertainty; Cognition and Thinking; Reputation; Adaptation; Expansion; Weather; Mission and Purpose; Values and Beliefs; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; Italy
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Zuzul, Tiona, and Susan Pinckney. "Frank Cornelissen: The Great Sulfite Debate (A)." Harvard Business School Case 724-391, January 2024.
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

appropriabilty, Ahuja offers advice as well. "Push for stretch goals in innovation," he says. Under pressure to produce in a short period of time, research teams are necessarily forced to go back and find new value in what has... View Details
Keywords: by Michael Blanding; Technology
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

in his Cabinet. He brought foreign investment back to South Africa and empowered the disenfranchised black majority to take positions in those enterprises. He knew that he was an icon and shaped a culture for others. His goal was to... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

reinforce organizational values on a constant basis, using actions to back up their words. Their goal is to change behavior, not just ways of thinking. For example, a leader can talk about values such as openness, tolerance, civility,... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

offers executives a broader understanding of IT in the context of the company, industry, and world, while teaching them to think about IT management in a way that is appropriate for the 21st century. Professor Richard L. Nolan, faculty chair of DIS, discussed the... View Details
Keywords: by Staff
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

and consider how what they do will increase their odds of achieving their ultimate strategic goal in the future. And, they always respect the unknown. The world never unfolds in some scripted way, consistent with some “official future” on... View Details
Keywords: by Dina Gerdeman
  • 13 Jul 2010
  • First Look

First Look: July 13

expectations in opening a second office and execution of the plan was going well. And while the financial and economic crisis that began in 2008 had affected the financial results, it also presented Friend with competitive opportunities. Nonetheless, realizing her... View Details
Keywords: Martha Lagace
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

accessing Yelp data and running experiments, with the goal of producing managerially relevant academic research with the freedom to publish it. Example of a Yelp ad for a restaurant Restaurants were given free advertising space on Yelp... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

http://www.hbs.edu/research/pdf/08-102.pdf Cases & Course Materials (None this week.) Publications Managing Up Author: Linda A. Hill Publication: Boston, Mass.: Harvard Business School Press, forthcoming Abstract Managing up is not political game playing. Rather,... View Details
Keywords: Martha Lagace
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

how personal life goals impact the ability to make a choice for lasting success. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=806124 Understanding Corporate-Value-at-Risk Through a... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

Lal, Rajiv, and Ishan Sachdev Abstract—Mobile money services are being deployed rapidly across emerging markets as a key tool to further the goal of financial inclusion. Financial inclusion, the development of novel methods to enable... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

HBS model proves successful at achieving its goal is for others to decide. That said, I hope my book will open our model to broader scrutiny and jump-start that conversation. A few conditions are nonetheless needed for vocal silence to... View Details
Keywords: by Sean Silverthorne; Education
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

dialogue and close off interesting avenues of inquiry. Such a culture does not force dissenters to defend their views with data and logic, or to explain how their objections are consistent with the organization-wide goals as opposed to... View Details
Keywords: by Martha Lagace
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

markets, if a trader wants to purchase a bundle of shares, the market should tell the trader how much to pay. “We should think about how we can design interactions to achieve system-wide goals in social computing,” she said. Existing... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • September 2023 (Revised September 2024)
  • Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
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Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

are invaluable for gaining a deep understanding of different industries and emerging market contexts, and are also a great source of new research ideas. Silverthorne: Has the project evolved in terms of your goals or methodology? Geoffrey... View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

flowers, juice, and ice cream, was at a strategic crossroads in 2014. CEO Alvaro Muñoz had to choose the best way to achieve profit goals and provide his company with a sustainable competitive advantage. The company had already developed... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

found in a Chinese law firm and those found in UK and U.S. law firms. The goal of this approach to compensation is to enable the firm to get and keep promising lawyers while also giving them an incentive to help grow the business.... View Details
Keywords: Martha Lagace
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

tensions by explicitly assigning responsibility for different values to specific people. Senior managers focus on short-term goals; HR is responsible for reminding them about long-term goals such as developing employees. These different... View Details
Keywords: by Martha Lagace
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