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  • All HBS Web  (10,164)
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  • All HBS Web  (10,164)
    • People  (14)
    • News  (1,900)
    • Research  (6,956)
    • Events  (87)
    • Multimedia  (52)
  • Faculty Publications  (5,190)
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  • August 2, 2017
  • Article

The Real Reason Uber Is Giving Up in China

By: William C. Kirby
The article examines the role of the Chinese government in transport firm Uber's decision to sell its China operation to a rival Chinese ride-sharing company. View Details
Keywords: Uber; China; Disruptive Innovation; Emerging Markets; Transportation Industry; China; Asia
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Kirby, William C. "The Real Reason Uber Is Giving Up in China." Harvard Business Review (website) (August 2, 2017).
  • December 2005 (Revised March 2006)
  • Module Note

Rethinking Customer Satisfaction

By: Youngme E. Moon
Outlines the structure and content of a six-session module that explores the negative dynamics that can result when firm profitability becomes disconnected from customer satisfaction. View Details
Keywords: Customer Satisfaction
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Moon, Youngme E. "Rethinking Customer Satisfaction." Harvard Business School Module Note 506-046, December 2005. (Revised March 2006.)
  • August 2003 (Revised April 2004)
  • Case

Building to a Crescendo

By: Noam T. Wasserman and Vishesh Kumar
Examines the efforts of an early-stage venture capital firm to formalize processes and build a pyramidal organization in an industry dominated by informal, unpyramidal structures. View Details
Keywords: Venture Capital; Organizational Structure; Business Startups
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Wasserman, Noam T., and Vishesh Kumar. "Building to a Crescendo." Harvard Business School Case 804-009, August 2003. (Revised April 2004.)
  • 20 Oct 2015
  • Working Paper Summaries

Internalizing Global Value Chains: A Firm-Level Analysis

Keywords: by Laura Alfaro, Pol Antras, Davin Chor & Paola Conconi
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

economist herself, delve into the phenomenon in their paper Economists (and Economics) in Tech Companies, forthcoming in the Journal of Economic Perspectives. “Inside tech firms there’s a huge competition for talent right now,” Athey... View Details
Keywords: by Roberta Holland; Technology; Education
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

those one-out-of-ten firms grow into successful, sustained enterprises? Assistant professor Mukti Khaire believes that small companies can grow by developing intangible social resources such as legitimacy, status, and reputation. In an... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • September 2023
  • Article

The Changing Role of Managers

By: Letian Zhang
This study argues that the increase in middle management in recent decades was accompanied by a major shift in managerial roles. Increased task complexity and a new management philosophy have reduced the need for direct supervision but generated a much greater... View Details
Keywords: Managerial Roles; Leadership; Groups and Teams; Change; Organizational Structure
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Zhang, Letian. "The Changing Role of Managers." American Journal of Sociology 129, no. 2 (September 2023): 439–484.

    Dennis Campbell

    Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

    Keywords: financial services; service industry; hotels & motels; consumer products; restaurant; manufacturing; professional services
    • July 2023
    • Supplement

    Reimagining Enel: Enabling Sustainable Progress (A)

    By: Michael Tushman and Kerry Herman
    This case describes the transformation of Enel from a traditional “brown” or fossil fuel energy firm to a sustainable and green firm focused on renewables, and finally to an energy supplier and integrated energy services firm. It describes a set of capabilities... View Details
    Keywords: Organizational Change and Adaptation; Innovation and Invention; Transformation; Green Technology; Renewable Energy; Energy Industry
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    Tushman, Michael, and Kerry Herman. "Reimagining Enel: Enabling Sustainable Progress (A)." Harvard Business School Multimedia/Video Supplement 423-724, July 2023.
    • March 2020 (Revised February 2021)
    • Module Note

    Corporate Strategy

    By: Ashish Nanda
    As a strategist, you must decide for your firm what products to produce, what customers to serve, what geographies to operate in, and what activities to perform. This note on Corporate Strategy, which introduces the fifth module of the RC Strategy course, offers a... View Details
    Keywords: Scope; Corporate Strategy; Horizontal Integration; Vertical Integration
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    Nanda, Ashish. "Corporate Strategy." Harvard Business School Module Note 720-448, March 2020. (Revised February 2021.)
    • May 2004 (Revised April 2005)
    • Case

    Prudential Securities

    By: Boris Groysberg, Paul M. Healy and Amanda Cowen
    Prudential Insurance Co. attempted to diversify into financial services by building an investment banking franchise. Prudential's initial foray into the industry was its acquisition of The Bache Group in 1982. In 2000, the company decided to exit investment banking.... View Details
    Keywords: Investment Banking; Corporate Strategy; Competitive Strategy; Market Entry and Exit; Diversification; Mergers and Acquisitions; Financial Services Industry; Insurance Industry
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    Groysberg, Boris, Paul M. Healy, and Amanda Cowen. "Prudential Securities." Harvard Business School Case 104-008, May 2004. (Revised April 2005.)
    • February 2003 (Revised January 2006)
    • Case

    AIT Group Plc

    By: G. Felda Hardymon, Josh Lerner and Ann Leamon
    A U.S. venture capital firm has just learned that the deal structure for purchasing an illiquid U.K. software firm is unacceptable to institutional investors. The group must decide if it still wants to go through with the deal. This decision hinges on whether the... View Details
    Keywords: Price; Business and Stakeholder Relations; Mergers and Acquisitions; Venture Capital; Financial Condition; Risk and Uncertainty; Decision Making; Financial Services Industry; United States; United Kingdom
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    Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "AIT Group Plc." Harvard Business School Case 803-104, February 2003. (Revised January 2006.)
    • June 1994 (Revised September 1994)
    • Background Note

    Beating the Commodity Magnet

    By: V. Kasturi Rangan and George T. Bowman
    All markets follow a cycle of growth and maturity, then commoditization and decline. This note argues that while commoditization of an industry may seem inevitable, the better managed firms find a way to make money in the commodity cycle. These firms know how and when... View Details
    Keywords: Goods and Commodities; Financial Markets; Competitive Strategy; Financial Services Industry
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    Rangan, V. Kasturi, and George T. Bowman. "Beating the Commodity Magnet." Harvard Business School Background Note 594-122, June 1994. (Revised September 1994.)
    • Research Summary

    Overview

    Prof. Altman's research interests include innovation, strategy, organizational change, platform-based businesses and their related ecosystems. Her work focuses on the impact to incumbent organizations as platform-based highly networked business models become more... View Details
    Keywords: Innovation Management; Multi-sided Platforms; Business Ecosystems; Organizational Change; Paradox; Organizational Identity
    • Sep 2014
    • Survey

    An Economy Doing Half Its Job

    This report presents the findings of HBS' 2013–14 survey on U.S. competitiveness. It highlights a troubling divergence in the U.S. economy. Large and midsize firms have rallied strongly from the Great Recession, and highly-skilled... View Details
    • 19 Dec 2023
    • Research & Ideas

    $15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

    Bridgespan Group, a consulting firm that has been reported to have advised Scott on her giving. Brian Trelstad is on the boards of three organizations—Candid, GDI, and VisionSpring—that received Scott grants, and is on the Bridgespan... View Details
    Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
    • July 2002 (Revised December 2002)
    • Case

    Phase Two: The Pharmaceutical Industry Responds to AIDS

    By: Debora L. Spar
    Describes how major pharmaceutical firms changed their strategy and pricing policies in the years 2000 to 2002 to respond to the growing AIDS epidemic in Africa. View Details
    Keywords: International Finance; Health Pandemics; Corporate Social Responsibility and Impact; Pharmaceutical Industry; Africa
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    Spar, Debora L., and Nick Bartlett. "Phase Two: The Pharmaceutical Industry Responds to AIDS." Harvard Business School Case 703-005, July 2002. (Revised December 2002.)
    • June 2001
    • Case

    GetConnected

    By: Jay O. Light and Daniel J. Green
    An embryonic Internet-based telecom marketing firm considers its first (seed) round of funding. They are choosing between a fixed price round and a discounted convertible round. View Details
    Keywords: Internet and the Web; Financing and Loans; Business Startups; Telecommunications Industry
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    Light, Jay O., and Daniel J. Green. "GetConnected." Harvard Business School Case 201-010, June 2001.
    • October 2005 (Revised August 2006)
    • Case

    Perelson Weiner LLP

    By: Thomas J. Steenburgh and Das Narayandas
    Perelson Weiner LLP, a successful accounting firm in New York City, is re-evaluating its incentive strategy as it makes plans to grow its business. View Details
    Keywords: Accounting; Growth and Development; Compensation and Benefits; Management; Planning; Sales; Motivation and Incentives; Corporate Strategy; Accounting Industry; New York (city, NY)
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    Steenburgh, Thomas J., and Das Narayandas. "Perelson Weiner LLP." Harvard Business School Case 506-006, October 2005. (Revised August 2006.)
    • January–February 2017
    • Article

    The Truth about Blockchain

    By: Marco Iansiti and Karim R. Lakhani
    Contracts, transactions, and records of them provide critical structure in our economic system, but they haven’t kept up with the world’s digital transformation. They’re like rush-hour gridlock trapping a Formula 1 race car. Blockchain promises to solve this problem.... View Details
    Keywords: Technological Innovation; Technology Adoption; Information Management; Information Technology Industry
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    Iansiti, Marco, and Karim R. Lakhani. "The Truth about Blockchain." Harvard Business Review 95, no. 1 (January–February 2017): 118–127.
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