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  • 2015
  • Working Paper

Blinded by Experience: Prior Experience, Negative News and Belief Updating

By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
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  • 2015
  • Working Paper

Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts

By: Ethan Mollick and Ramana Nanda
In fields as diverse as technology entrepreneurship and the arts, crowds of interested stakeholders are increasingly responsible for deciding which innovations to fund, a privilege that was previously reserved for a few experts, such as venture capitalists and... View Details
Keywords: Arts; Decision Choices and Conditions; Philanthropy and Charitable Giving
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  • May 2013 (Revised March 2014)
  • Case

Hubei Lantian (A)

By: David F. Hawkins, Michael Shih-Ta Chen and Nancy Hua Dai
Emily Wang, an analyst with Future Securities, a Shanghai-based investment firm, is given the task of making stock purchase recommendations to her supervisor from a number of Chinese common stocks. One stock in particular, Hubei Lantian Co., Ltd. (Hubei Lantian),... View Details
Keywords: Financial Analysis; Ratio Analysis
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  • March 2013
  • Article

Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

By: Daniel M. Cable, Francesca Gino and Brad Staats
Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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  • April 2004 (Revised November 2004)
  • Background Note

Why Complex Systems Fail

Operationally excellent organizations create competitive opportunities for themselves that are not available to their peers. One view of the manager's competitive dilemma is to pick the right position for his organization, differentiating it, for example, as a... View Details
Keywords: Organizations; Complexity
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  • 29 Nov 2012
  • HBS Seminar

Chris Dellarocas, Boston University

    Rational Habit Formation

    Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

      Glass Half Broken

      Why the gender gap persists and how we can close it. For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on... View Details
      • 05 Feb 2019
      • First Look

      New Research and Ideas, February 5, 2019

      Marijk C. van der Wende Abstract— Recent geopolitical events, such as Brexit and the retreat from multilateral trade and cooperation by the USA, have created waves of uncertainty, especially in the field of higher education, regarding... View Details
      Keywords: Dina Gerdeman
      • 28 Nov 2018
      • HBS Case

      On Target: Rethinking the Retail Website

      managers in the field make smart business decisions based on data. Those managers were encouraged to develop questions that could produce value if analysts could massage the data to provide accurate answers. For example, a manager might... View Details
      Keywords: by Dina Gerdeman; Retail
      • 01 Dec 2023
      • News

      Rounding the Bend

      in another, with a zipper that came from a third. This lack of vertical integration makes visibility into the supply chain almost impossible. Add to that the fact most of the negative environmental impact occurs in what the industry refers to as tier four of the supply... View Details
      Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
      • 19 Jan 2015
      • Research & Ideas

      Is Wikipedia More Biased Than Encyclopædia Britannica?

      debate depending on who is doing the opining. Over the years, Britannica has handled this uncertainty by seeking out the most distinguished experts in their fields in an attempt to provide a sober analysis on topics; while Wikipedia has... View Details
      Keywords: by Michael Blanding; Publishing
      • 26 Apr 2022
      • Book

      What Does Your Business Stand For? Why Building Trust Starts with Purpose

      sends them into the field to help distribute glasses to children in need. The departing team member went to a school in a tough neighborhood in the Bronx to present a new pair of eyeglasses to an eighth grader with severely impaired... View Details
      Keywords: by Ranjay Gulati
      • Web

      Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

      piracy, also stimulated refinements in hull design and rigging.” Layton, p. 44. John Heard, Diary, 1891. HC: FP-4, p. 123. John Heard, Diary, 1891. HC: FP-4, p. 139. Digital Accessibility Contact Baker Library Historical Collections Baker Library | Bloomberg Center... View Details
      • 28 Feb 2023
      • Research & Ideas

      Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

      were 19 percent more likely to finish if they had a dedicated supportive supervisor. Some fields work better. Students were also more likely to complete apprenticeships in the financial services and IT industries, as opposed to business... View Details
      Keywords: by Michael Blanding
      • Web

      Information Technology - Institute For Strategy And Competitiveness

      Standardization of data elements such as diagnosis, labs, interventions, hospitalizations and all other data fields Standardization of measurements, metrics, and methods of collection to allow for data exchange through the whole system 3.... View Details
      • Web

      Online Business Strategy Course | HBS Online

      profile under "Education" with the language from the Credential Verification page: School: Harvard Business School Online Dates Attended: [The year you participated in the program] Degree: Other; Certificate in Business Strategy Field of... View Details
      • 01 Jun 2023
      • News

      Curb Appeal

      Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details
      Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
      • 19 Jun 2018
      • First Look

      New Research and Ideas, June 19, 2018

      Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details
      Keywords: Dina Gerdeman
      • 01 Sep 2023
      • News

      Made in Italy

      HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS... View Details
      Keywords: April White