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  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

never-ending pipeline of empirical data and policy proposals failed to change the fact that your end of the social contract was continually violated and broken, through blatant murder, institutionalized racism, and structural disadvantage... View Details
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

a way to do it," with some cautions and advice about how to make such information available to all. For example, Praveen pointed out that, "It is essential to have a culture of mutual trust but we also need to have mutual... View Details
Keywords: by James Heskett
  • 09 Nov 2017
  • News

Paving the Way for Veterans to Serve in Congress

change a culture as dysfunctional as Congress,” he says. “That’s why it’s critical to build a coalition. There is no better group than next-generation veterans to unite, work together, and solve problems... View Details
Keywords: Ralph Ranalli
  • 01 Jan 2004
  • News

Barbara Hackman Franklin, MBA 1964

the nation that nurtured her ambitions. "We are fortunate to live in a risk-based culture that is reinforced by a democratic system of government," says Franklin. "As Americans, one of our competitive edges is our ability to create and... View Details
  • Profile

Lara Hodgson

How do you grow and maintain a culture of innovation, collaboration and creativity but also put structure in place? That seems pretty common to growing startups. Yes, and it’s less about finding the right folks and more about how to bring... View Details
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

Aligning Strategy and Sales By: Cespedes, Frank V. Abstract— Much current opinion asserts that strategy is less important (and may, in fact, be an impediment) in an era of constant change. This publication discusses why claims about business View Details
Keywords: Sean Silverthorne
  • Web

2016 Symposium - Race, Gender & Equity

Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative Talking the Walk: Possibilities for Change through Dialogue, Expression, and Narrative 31 MAR–01 APR 2016 Home Speakers... View Details
  • 01 Jan 2004
  • News

Minoru Makihara, 75th AMP, 1977

world, the AMP program underscores the necessity of a global perspective and an understanding of different cultures and markets." ADVICE TO CURRENT STUDENTS "The free market is the best system for allocating resources, but never forget... View Details
  • 30 Aug 2019
  • Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

Miho Sakuma (MBA '20) is from Tokyo, Japan and graduated with a major in history at Williams College.  At the Class of 2020 welcoming reception last year, Dean Nohria told us that HBS will transform us in three dimensions – academics, social, and career. It was... View Details
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

After nearly a decade of uninterrupted growth, strategic consulting firms are now facing one of their most challenging periods in memory, prompting widespread cutbacks in staff and changes to recruiting. How did these firms get to this... View Details
Keywords: by David Fubini; Consulting
  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 01 Mar 2013
  • News

Opening the Door

classroom culture or standards. But what hasn't changed is that case-method teaching requires mastery of the subject, the ability to engage students as partners in creating a positive learning environment,... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

to physically turn their backs to him and verbally shut him down during discussions; the team leader became more directive; and the customer-expert himself eventually minimized his contributions to the dialogue. In this way, everyone and no one was responsible for the... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

distribution, pooled intra-organizational coordination, and agency relationships—result in a trade-off between centralized and dispersed growth strategies. Which strategy prevails depends on how policy—enabling branching interacts with technological, economic, and... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

Political Correctness Authors:Robin J. Ely, Debra E. Meyerson, and Martin N. Davidson Periodical:Harvard Business Review 84, no. 9 (September 2006) Abstract Legal and cultural changes over the past 40 years... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Big Companies, Big Opportunities—Big Questions

thinking that all our plans can look the same everywhere, that all our brands can feel the same everywhere, and we have made huge mistakes in that regard," he said. Changes Brewing AmBev, one of the world's largest beer producers,... View Details
Keywords: by Julie Jette
  • Profile

Paris Wallace

Paris Wallace is one of those serial entrepreneurs with ambition that transcends wealth creation. Wallace is focused on changing people’s lives in a dramatic fashion. Ovuline, his latest venture for example, is a company aimed at helping... View Details
  • Profile

Angela R. Hicks Bowman

first year, the business began to jell. The work was daunting because it was off-line and Hicks had to manually keep and update all the lists of recommended contractors, current members and prospective members by hand. Yet membership grew to 1500 and in the spring of... View Details
  • Web

Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Robert S. Campbell, Daniel L. Dudas, Henry H. Gruver, K. Eric Knutsen, Donald J. Phillips, Morgan M. Schuessler, Charles S. Simonds, Charles H. Slutzkin. Georges F. Doriot Papers Georges F. Doriot Papers, 1921 - 1984 on permanent loan from the French View Details
  • Web

Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Robert S. Campbell, Daniel L. Dudas, Henry H. Gruver, K. Eric Knutsen, Donald J. Phillips, Morgan M. Schuessler, Charles S. Simonds, Charles H. Slutzkin. Georges F. Doriot Papers Georges F. Doriot Papers, 1921 - 1984 on permanent loan from the French View Details