Publications

2009
Chapter

Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior

By: Rosabeth Moss Kanter and Rakesh Khurana

Keywords: Leadership; Rank and Position; Status and Position; Organizational Culture

March 1996 (Revised August 2000)
Case

Wildfire Communications, Inc. (A)

By: Jeffrey F. Rayport and Mary Connor

Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details

Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Technology Industry

August 2006 (Revised November 2007)
Background Note

A Framework for Pursuing Diversity in the Workplace

By: Thomas J. DeLong and Michael Brookshire

Assesses the costs and benefits of pursuing diversity and pinpoints the primary barriers to creating diverse workplaces. It also proposes some options for advancing diversity in an organization. View Details

Keywords: Cost vs Benefits; Organizational Culture; Problems and Challenges; Diversity

June 2000 (Revised January 2003)
Case

Nissan Motor Company

By: Thomas R. Piper and Jeremy Cott

Senior executives of Nissan and Renault are considering a major investment in Nissan by Renault. An important consideration is whether a major restructuring of Nissan's operations will be possible, given the value placed on lifetime employment and the impact on... View Details

Keywords: Restructuring; Organizational Culture; Investment; Problems and Challenges; Equity

01 Dec 2011
News

Li & Fung's Global Footprint

and our profit centers to be as flexible as the small companies they’re competing against. So that led to a system where we operate more like a partnership than a very structured, bureaucratic company. It’s a very flat organization where... View Details

Keywords: Roger Thompson; Miscellaneous Manufacturing; Manufacturing; Wholesale Trade

01 Mar 2008
News

Good Luck Charm

at Time Warner, who said the satisfaction she gets from helping deserving local organizations makes her “the luckiest girl in the world.” In 2006, Time Warner gave a total of $50 million to support arts and education in New York City, and... View Details

Keywords: Arts, Entertainment; Publishing Industries (except Internet); Information

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

organizations that really ends up with no trend line” “For decades, we’ve been in this cycle where an organization hires a consulting firm to help design and execute a restructuring, and then, as soon as... View Details

Keywords: by Carmen Nobel

01 Jun 1996
News

Keepers of the Flame

Although empty and silent today, this bright new Olympic stadium - an architectural and cultural legacy of ancient Greece, plunked down in America's "New South" - will soon rock with the roar of 80,000 spectators as they cheer the world's... View Details

Keywords: Garry Emmons

31 Oct 2019
News

Finding an Audience

have always been a music fan. “We got together one day to see what we could do in the form of a cultural activity on a digital platform. The main idea that came up was, what is going on in classical music in Mexico, and why do people not... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Web

In The Community | About

scholarships for staff from local organizations $ 884 k in funding for the Summer Fellows program , supporting 202 local partners $ 23 k introductory business education scholarships to local students through HBS Online and Summer Venture... View Details

01 Mar 2013
News

Leveraging Female Talent

The research of HBS professor Boris Groysberg centers on a question that troubles many managers: How do I hire and develop top performers who will contribute to my company's success? The author of Talk, Inc.: How Trusted Leaders Use Conversation to Power Their View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management

20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

"globalness." Consumers all over the world associate global brands with three characteristics. Global Myth. Consumers look to global brands as symbols of cultural ideals. They use brands to create an imagined global identity... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

November 2003 (Revised February 2011)
Case

Sanford C. Bernstein: The Fork in the Road (A)

By: Boris Groysberg and Anahita Hashemi

Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details

Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation

Find at Harvard

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing the View Details

Keywords: by Robert S. Kaplan & David P. Norton

September 2016 (Revised May 2018)
Case

Zurich Insurance: Global Job Structure and Data Analysis

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Organizational Architecture; Organizational Change and Adaptation; Leadership; Human Capital; Change Management; Organizational Structure; Insurance; Organizational Culture; Globalization; Human Resources; Insurance Industry

23 Oct 2019
News

Understanding Business Firsthand in South Korea

required course designed to develop students’ global and cultural intelligence. In the course, students tackle a real product or service challenge for a partner organization and complete an immersion in... View Details

Keywords: Global Understanding; Internationalization; Educational Innovation

April 2008 (Revised August 2008)
Supplement

Leading Citigroup (B)

By: Lynn S. Paine, Carin-Isabel Knoop and Aldo Sesia

The (B) case describes the actions taken by Citigroup CEO Chuck Prince and his management team to right the company in the wake of the controversies and alleged misdeeds described in the (A) case. View Details

Keywords: Crime and Corruption; Ethics; Corporate Governance; Governance Controls; Leadership; Management Teams; Organizational Culture

27 Jun 2022
Lecture

The Power of Trust

By: Sandra J. Sucher

We were delighted to be joined by Professor Sandra Sucher of Harvard Business School, a leading researcher on management practice and the author of The Power of Trust, to explore the core elements underpinning trust in business and to talk about some real-world... View Details

Keywords: Trust; Corporate Accountability; Organizational Culture; Leadership

Read Now

October 2000 (Revised August 2001)
Case

Avon Products (B)

By: Lynn S. Paine and Greg Rogers

Presents the results of the decision taken in the (A) case. Describes the subsequent challenges faced by Avon Products in promulgating its globalization worldwide. View Details

Keywords: Organizational Culture; Gender; Cross-Cultural and Cross-Border Issues; Beauty and Cosmetics Industry