Conflict - Publications - Faculty & Research

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

the current review integrates multiple streams of research relevant to brokerage and brokering—including those on structural holes, organizational innovation, boundary spanning, social and political skill, workplace gossip, third-party View Details

Keywords: Dina Gerdeman

01 Sep 2017
News

City of Dreams

for the 21st century; it also has easy access to both coasts of India, with transshipment to India accounting for about two-thirds of its volume. Just over 2 million tourists visited in 2016, a 300 percent increase since the end of the View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

01 Sep 2005
News

WATER Ltd.

General Electric and its CEO Jeff Immelt (MBA ’82). GE has announced its intention to reach $10 billion in water-business sales over the next decade. Worldwide, as water becomes increasingly precious, it is often predicted that more View Details

Keywords: Garry Emmons; Waste Management and Remediation Services; Corporate Services; Business Schools & Computer & Management Training; Educational Services

14 Nov 2007
First Look

First Look: November 14, 2007

sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:... View Details

Keywords: Martha Lagace

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

handle on channel costs and margins and other operating features. When you choose multiple channels, conflict becomes a management issue. Even when you choose a single option, you may have to address questions of coverage and dealer... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

advantages and disadvantages. "Younger generations might have a different set of values [from their elders]," which can lead to conflicts when running a business. On the other hand, said Nursalim, blood ties can mean instant trust. Hong... View Details

Keywords: Alejandro Reyes

01 Mar 2017
News

Alumni and Faculty Books for March 2017

only with those above you. Otherwise, where’s the fun? Beltway Upheaval by Ken Gorman (AMP 100, 1987) (lulu.com) A political novel about bizarre presidential conflicts in Washington, DC. The Entrepreneur’s Playbook: More than 100 Proven... View Details

01 Dec 1999
News

Covering the Issues

wrote in 1935 that Hitler's government "dominates through the medium of fear," and Professor Philip Cabot warned of widespread conflict in "The Crisis Which Confronts the Nation" in 1940. Even while reporting on HBS and alumni... View Details

Keywords: Susan Young, Deborah Blagg, and Garry Emmons

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

Citation

Educators

Purchase

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

itself,” he says. “When we act out of a duty to loyalty we feel like our actions are ethical or moral even if they would conflict with what society prescribes as ethical.” Back at Harvard, Bazerman talked to Gino about the exchange; Gino... View Details

Keywords: by Michael Blanding

01 Sep 2020
Blog Post

6 Ways to Support COVID-Weary Employees

effective leadership. At times of conflict and war, people are more likely to endorse a more aggressive, masculine leader—for example, Winston Churchill—to take action. But a pandemic is not a war and framing it as a warlike threat may... View Details

Keywords: All Industries

10 Nov 2014
HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Viking, its literary press, which any serious author would be over the moon to get a contract with. HBSWK: What would you say is the biggest conflict Noma faces? Khaire: When you as a firm are depending entirely on the chef's creativity... View Details

Keywords: by Michael Blanding; Food & Beverage

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

students to wrestle with the often conflicting needs of multiple stakeholders. What more should HBS do? Deans and recruiters told Datar and Garvin that MBAs in general need more soft skills, such as self-awareness and the capacity for... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

01 Dec 2018
News

Hard Choices

a record of racist or misogynist or homophobic tendencies. Boards of directors afflicted by conflict or indifference will sometimes look the other way at the actions of their management teams. All of this, of course, is unacceptable. And,... View Details

Keywords: Seth Klarman (MBA 1982)

01 Dec 2015
News

Alumni and Faculty Books for December 2015

Sino-Soviet Competition for the Third World by Jeremy Friedman (University of North Carolina Press) The conflict between the United States and the Soviet Union during the Cold War has long been understood in a global context, but... View Details

01 Feb 2011
First Look

First Look: Feb. 1

SchleferHarvard Business School Case 711-016 Since emerging from decades of conflict in 2002, Angola has been growing at a scorching double-digit rate, led by its oil industry. But the nation remains beset with seemingly intractable... View Details

03 Mar 2009
First Look

First Look: March 3, 2009

Conflict Management Research (forthcoming) Abstract This paper investigates the role of sacred issues in a dyadic negotiation set in an environmental context. As predicted, when negotiators focus on sacred issues, this negatively impacts... View Details

Keywords: Martha Lagace

08 Sep 2016
News

How We Make It Work

nature of the business, we were still in the world of billable hours; therefore, the conflict of cash flow vs. family time was not resolved. Ultimately, I decided to join a startup operation, and my wife became head of strategic planning... View Details

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

difficulties may lead to separation acts that can cause conflicts to spiral. The parties are likely to recognize these spirals and use working-together acts to reduce conflict. Substantive acts begin with an initial agreement on the... View Details

Keywords: by Kathleen L. McGinn

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

because of a caregiving conflict by a factor of two than a bottom-quartile worker. And that 25 percent to 35 percent cost of replacing a worker goes to 100 percent or more of annual compensation if you’re talking about a top-quartile... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

Publications