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- All HBS Web (2,111)
- Faculty Publications (339)
- 01 Apr 1999
- News
Spirit at Work
Sikh-founded, $100-million group of service and product companies (including Sun & Son, Inc., a national Lotus Notesbased computer consulting firm specializing in e-commerce;... View Details
Keywords: Marguerite Rigoglioso
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
in order to proceed with business as usual; today, firms with superior and novel operations can generate huge competitive advantage because of them. Second, where operations was once viewed primarily as a manufacturing function, View Details
Keywords: by Staff
- 01 Sep 2006
- News
Does My Résumé Work?
deal. Am I doing something wrong in interviews? “When people ask this question, I want to know if they are interviewing for positions they really want,” related Davis. “More often than not, they have been ambivalent about their prospects,... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees... View Details
- 24 Jan 2012
- First Look
First Look: Jan. 24
We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our... View Details
Keywords: Sean Silverthorne
- 01 Sep 2016
- News
How I Got to Google
end of the day, product managers are judged on execution and the quality of their launch. SS: Any advice for people who want to be a PM but don’t have a technical background? PR: I’m a computer View Details
Keywords: Julia Hanna
- 01 Apr 2002
- News
Back in Business
revenue.) The exchange and nearby buildings were checked for safety and cleaned up, power was reestablished, and computer View Details
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
provided excellent comparative data of the kind that we have seen all too little in the public debate on the matter. And nearly everyone admirably avoided the political rhetoric that has clouded rational thought about a truly complex... View Details
- 22 Feb 2018
- News
My First Job
an MBA. It had to do with output to the client of a new computer system in New York City. The day after Columbus Day, no one was in the office, and I looked at the reports that... View Details
- 01 Jun 2008
- News
HBS Creates Life Sciences Fellowship Fund
academic strengths and extraordinary resources of the School and helps address the increasing need for management and leadership skills in the life-sciences professions.” View Details
- 08 Sep 2015
- First Look
September 8, 2015
was developed by Tencent Holdings as a lightweight messaging platform. As it grew quickly to become the most popular messaging app in China, it added a range of products and services that sat on top that... View Details
Keywords: Carmen Nobel
- 01 Mar 2013
- News
Sizing Up Social Impact
average time required to collect water from 44 minutes to 32 minutes. Electrification of rural areas and the computerization of rural banks improved the flow of goods and View Details
Keywords: Julia Hanna; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
- 01 Jun 1999
- News
HBS Alumni Association Board of Directors: President's Report
for the year. As you may remember, the Board is organized around subcommittees, and their work concludes with a series of recommendations made to the School at the end of June. The committees have worked hard this year on issues View Details
- 20 Apr 2020
- News
To Build Connection in Quarantine, Clubs Go Virtual
virtual event with detailed slides and a real-time Q&A discussion. Each session is recorded and posted to the club’s Facebook page. “We feel it should be available to anyone as a public good,” says Lundgren.... View Details
Keywords: Margie Kelley
- 01 Mar 2005
- News
Answering the Call
associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed circuit boards, or sorting... View Details
- Web
Director’s Foreword | Baker Library
Jean Wilcox Wilcox Design Exhibition Design Chris Danemayer Proun Design Exhibition Fabrication WB Incorporated Website Design/Production Jean Wilcox View Details
- 01 Oct 2001
- News
Making a World of Difference
comes from ticket and concession sales, compared with the standard 50 percent of most performing arts organizations. With numerous public outreach programs, the Big Apple, adds Slifka, "is both an incredibly successful performing arts... View Details
- Fast Answer
Transforming Health Care Delivery
style="line-height: 20px;"> Tracks global venture capital, angel investment, private equity, M&A, and IPO activity related to private companies. Industry and Market... View Details
- 05 Jan 2022
- News
Untapped Potential
technologies and providing services that are designed to improve water management worldwide. Already, the fund has invested more than $9 million in 12 companies that address... View Details
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
us look at profiles of others, without actually letting these people know that their content was viewed." With a better understanding of why we love social media platforms so much, Piskorski wanted to learn how companies that sell products View Details
Keywords: by Carmen Nobel