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  • All HBS Web  (3,864)
    • People  (16)
    • News  (914)
    • Research  (2,086)
    • Events  (11)
    • Multimedia  (51)
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  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Are you reaching your customers? The key is knowing who they are and what they want To appeal to retail customers you need to understand what makes them tick. What better way to do that than by studying actual consumer behavior? A great... View Details
Keywords: by Richard Bierck; Retail
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

http://www.hbs.edu/research/pdf/07-048.pdf Behavioral Decision Research, Legislation, and Society: Three Cases Author:Max H. Bazerman Abstract No abstract available. Download the paper: http://www.hbs.edu/research/pdf/07-049.pdf... View Details
Keywords: Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

of Experimental Psychology: General Anxious and Egocentric: How Specific Emotions Influence Perspective Taking By: Todd, Andrew R., Matthias Forstmann, Pascal Burgmer, Alison Wood Brooks, and Adam D. Galinsky Abstract—People frequently feel anxious. Although prior... View Details
Keywords: Carmen Nobel
  • 07 Aug 2019
  • Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

interesting for researchers because the changes these countries are making are enormous for the local economy, and it is also a point in time where, in the case of India, there is very good recordkeeping and data. Even if you wanted to... View Details
Keywords: by Martha Lagace; Construction
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

been opened to a fast-growing number of travelers ranging from student study groups to Syrian President al-Assad walking a stretch of the path with former U.S. President Jimmy Carter. As it takes fuller shape, the Path variously serves as... View Details
Keywords: Martha Lagace
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

truth is anything but— "it's about reviving companies," says Gilson, author of the 2010 book Creating Value through Corporate Restructuring: Case Studies in Bankruptcies, Buyouts, and Breakups .... View Details
Keywords: by Kim Girard; Financial Services
  • 29 Sep 2009
  • First Look

First Look: September 29

endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics in the field of strategy. Download the paper:... View Details
Keywords: Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

working, in parallel, on the governance aspects of the Balanced Scorecard. In the SFO book, we described the internal governance process by which the enterprise guides, monitors, and evaluates its strategic performance. We have a new case... View Details
Keywords: by Martha Lagace
  • 13 Apr 2015
  • Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

and serves as co-chair of the HBS Business and Environment Initiative. "For many firms, it's possible to act sustainably and make money at the same time” In her working paper Making the Business Case for Environmental Sustainability,... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

communicate and made abbreviations like RT (retweet) and ICYMI (in case you missed it) part of the lingo of Twitter users everywhere. What to make of all this? Senior Lecturer Chet Huber, who joined the School's General Management unit... View Details
Keywords: by Chet Huber; Technology
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

Despite earning two engineering degrees at Stanford, HBS associate professor Lee Fleming says he always knew he "wanted to study more than electrons." Even so, the former professional musician and bike racer, who worked at... View Details
Keywords: by Deborah Blagg; Education
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

than local firms." With Kathleen Luchs, Desai and Moel also wrote a series of case studies on the topic, titled "Czech Mate: CME and Vladimir Zelezny [(A)-(E)]." Desai recently shared his... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

builds a belief that you can accomplish things. Almost every well-done case has those three elements. We're instilling certain attitudes to help create great entrepreneurs. Anytime you study something you... View Details
Keywords: by Staff
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
Keywords: by Kim Girard; Banking
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

over their own needs)." Mark Isaac pointed out that "Succession plans, open communication, and knowing that the company cares, create a learning environment." Gerald Nanninga's reference to findings of the biennial Global Workforce View Details
Keywords: by Jim Heskett
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

us every two to four weeks during that period as we prepared a case study describing his efforts. He also gave us access to his daily calendar, as well as to assorted e-mail correspondence and internal... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

Kuemmerle, who has studied more than fifty start-ups in twenty countries, says entrepreneurs today should take a litmus test of five questions (See sidebar). In this excerpt from Harvard Business Review, Kuemmerle discusses two of the... View Details
Keywords: by Walter Kuemmerle
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

issues facing financial institutions in the Internet age. "Banks have often been slow to adopt technology and to change what they do," she observes. "But the competition that the online banks are sparking is forcing traditional banks to innovate." Sucher's View Details
Keywords: by Susan Young
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

Francisco (39,514) In San Francisco, tech companies are hoping to make the world a better place—but the fabric of the city is changing in the process. A case study by Clayton Rose explores this clash of... View Details
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

Evaluation success will come in doing deals, emulating winners, and not making the same mistakes more than two, three, or four times. Case Study AOL: The One That Got Away Frans Kok shares with us the story... View Details
Keywords: by David Amis & Howard Stevenson
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