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  • July 2000 (Revised June 2002)
  • Case

Dawn Riley at America True (A)

By: Linda A. Hill and Kristin Doughty
Dawn Riley is the CEO/Captain of America True, the first coed syndicate to race for the America's Cup. Over three years, based on her vision for America True, she built the syndicate from scratch, bringing on investors and sponsors, designing and building a boat, and... View Details
Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • Web

Fellowships - Business History

scholarship and must undertake sustained projects of new research or other original work. They will be expected to be in residence and participate in the vibrant community of historians of business, capitalism, and political economy at... View Details
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

that were not litigated offer empirical evidence supporting the hypotheses. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407001 Cradle-to-Cradle Design at Herman Miller: Moving Toward Environmental View Details
Keywords: Martha Lagace
  • Web

Blog - Business & Environment

Careers Climate Rising Climate Stories Clubs Courses & Curriculum Creating Emerging Markets Entrepreneurship Event Faculty Faculty Research IFC Decarbonization & Sustainable Production 2023 IFC Decarbonization & View Details
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

their customers and other stakeholders. As one executive put it, "We must explain how digital assets will help us become a sustainable enterprise, both profitable and a force for good in the broader society." Attention to purpose... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Web

General Management - Faculty & Research

the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong financial and operational results. Revenues climbed from 24.1 billion... View Details
  • Web

Impact Investing | Social Enterprise | Harvard Business School

Ai-Ling Jamila Malone April 2025 | Faculty Research In 2021, The Campbell’s Company launched Full Futures, a collective impact initiative aimed at advancing school nutrition environments in underserv... For MBA Students Sustainable... View Details
  • Teaching Interest

Overview

By: Rob Markey

Managing Service Operations - MBA Elective Curriculum

World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details

Keywords: Customer Lifetime Value; Customer Centric Initiative; Customer Engagement; Service Management; Service Profit Chain; Service Design; Service Models; Service Excellence; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Service Delivery; Service Operations
  • TeachingInterests

Strategy and Technology (Elective Curriculum)

By: David B. Yoffie

This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses. What strategies can win in markets with strong network effects? How can firms leverage technology to build multi-sided platforms?... View Details

  • July 3, 2025
  • Article

A New Framework for Reducing Healthcare Disparities

By: Susanna Gallani, Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt
Despite decades of initiatives to address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent. This article introduces the Strategic Fingerprint Framework for Health Equity, a practical, principle-based... View Details
Keywords: Equality and Inequality; Demographics; Outcome or Result; Health Care and Treatment; Framework; Health Industry
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  • September–October 2012
  • Article

Relational Contracts and Organizational Capabilities

By: Robert Gibbons and Rebecca Henderson
A large literature identifies unique organizational capabilities as a potent source of competitive advantage, yet our knowledge of why capabilities fail to diffuse more rapidly—particularly in situations in which competitors apparently have strong incentives to adopt... View Details
Keywords: Competitive Advantage; Organizations
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  • February 2005
  • Article

Managing the Ecosystem

By: Marco Iansiti
The days of the corporate lone wolf are over. In our increasingly interconnected world, standing alone is no longer a viable business model. Instead, smart companies rely heavily on networks of partners, suppliers, and customers to achieve market success and sustain... View Details
Keywords: Integrated Corporate Reporting; Partners and Partnerships; Industry Clusters; Customers; Markets; Situation or Environment; Banks and Banking; Insurance; Software
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  • 09 Feb 2015
  • News

Uber Needs Our Permission to Grow

  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

focusing entirely on achieving success in metrics like money, fame and power, yet ultimately produces sustained success in those metrics as well. Become skilled at tailoring their style to their audiences, imperatives of the situation,... View Details
Keywords: by Bill George
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

able to sustain large businesses in those countries even in the postwar era of hostility to foreign multinationals. It argues that the explanation is multi-causal. Unilever held first-mover advantages in both countries, but it was also... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Working Paper Summaries

Integrated Reporting and Investor Clientele

Keywords: by George Serafeim; Accounting
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

1949. It had endured eight years of war with Japan, followed closely by another four years of civil war. But was it in need of an economic revolution? “The broad indictment of the pre-revolutionary economy is simply not sustainable... View Details
Keywords: by William C. Kirby
  • Web

Entrepreneurship - Faculty & Research

to online programs. IQanat also began partnering with universities to track the long-term outcomes of its graduates, aiming to continually improve programs that supported the career success and well-being of its students. How would the foundation View Details