Publications

June 1990 (Revised February 1991)
Case

In the Shadow of the City

Traces the history of a collaborative effort to create an organization to manage a major international development project in the slums of Addis Ababa, Ethiopia. Focuses on a serious set of disagreements which develops several months into the project between the two... View Details

Keywords: Nonprofit Organizations; Conflict and Resolution; Cross-Cultural and Cross-Border Issues; Ethiopia

January 2022
Background Note

Native American Incarceration

By: Reshmaan Hussam, Sophus A. Reinert and Jordan Naylor

In the early twenty-first century the Native American populations of the United States continued to live with the legacy of colonialism, ethnic cleansing, and cultural destruction. Although other minority groups had increasingly been able to make their voices heard,... View Details

Keywords: Colonialism; Incarceration; Social Issues; Race; Equality and Inequality; History

05 Apr 2021
Blog Post

The MBA Response: A Calling to Leadership & Service

helped Anar Foods manage a social media strategy, and laid the foundation for launching a new frozen-food product line. Anar Foods expressed their gratitude, “This program has been life-altering for me. It's given me much needed help... View Details

Christopher J. Perry

Because of the firm’s bankruptcy, Perry lost his job as head of the “Colored Department” of a major Philadelphia newspaper, but went on to start his own paper just a few months later. With its first issue coming out in 1884, the... View Details

Keywords: Publishing & Print Media

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

The more fundamental question that firms and policy makers need to be thinking about is just what type of good is software?—Siobhán O'Mahony Similar issues surface in the biotechnology world, where university and market conceptions of the... View Details

Keywords: by Mallory Stark

May 2022 (Revised May 2024)
Case

The Freedom Fund (A): Ending Modern Slavery

By: V. Kasturi Rangan and Courtney Han

The Freedom Fund founded in 2013 to end modern slavery had raised more than half its intended target (by 2025) of $200 million. In 2021, impressed by its decentralized-partnering style of operations, philanthropist MacKenzie Scott awarded the Fund a gift of $35 million... View Details

Keywords: Social Issues; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving; Spending; Decisions; India; Thailand; Ethiopia

March 2023
Article

Reaching for Rigor and Relevance: Better Marketing Research for a Better World

By: Shilpa Madan, Gita Venkataramani Johar, Jonah Berger, Pierre Chandon, Rajesh Chandy, Rebecca Hamilton, Leslie John, Aparna Labroo, Peggy J. Liu, John G. Lynch, Nina Mazar, Nicole Mead, Vikas Mittal, Christine Moorman, Michael I. Norton, John Roberts, Dilip Soman, Madhu Viswanathan and Katherine White

Over the past several decades, scholars have highlighted the obligations and opportunities for marketing as a discipline to play a role in creating a better world — or risk becoming irrelevant for the largest problems facing consumers and society. Climate change,... View Details

Keywords: COVID-19 Pandemic; Marketing; Social Issues; Corporate Social Responsibility and Impact; Business and Community Relations; Research

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

and Hardin? What do you think? Reference: Juliet Chung and Dawn Lim, “Yale’s David Swenson Puts Money Managers on Notice About Diversity,” The Wall Street Journal, October 23, 2020, wsj.com Original post The Business Roundtable, comprising 181 corporate leaders, View Details

Keywords: by James Heskett

14 Sep 2015
News

Helping Investors Have an Impact

understand who are the other players across the social ecosystem [who] are doing similar things and how they might be able to collaborate with each other. What I found by doing that is that I met so many different people who, in their... View Details

27 Feb 2006
Research & Ideas

Corporate Values and Employee Cynicism

Business School, have studied the risks and rewards of organizational values in depth using a young, ambitious advertising agency for a field study. What they learned about positive values surprised them, and their findings were published in the February View Details

Keywords: by Martha Lagace

Web

Diversity, Inclusion & Belonging Questions for Hiring Organizations - Alumni

be exhaustive, or prescriptive, but rather to be used as starting points for a conversation to understand how a particular organization is thinking about and responding to issues of Diversity, Inclusion & Belonging. The thoughtfulness and... View Details

March 24, 2015
Article

Starbucks' 'Race Together' Campaign and the Upside of CEO Activism

By: Aaron Chatterji and Michael W. Toffel

When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing trend of "CEO activism." Despite the criticism of that particular initiative, CEO activism—from Shultz to Chick-Fil-A's... View Details

Keywords: Leadership; Social Issues; Corporate Social Responsibility and Impact; Communication Strategy; Race

Register to Read

01 Mar 2023
News

Fostering a Supportive Community

Admissions, Financial Aid, and Career & Professional Development, worked to address the issue and to surface related tensions in the community. One issue that arose during discussions with students was the... View Details

Keywords: Jennifer Mele

03 Jan 2008
What Do You Think?

Does Judgment Trump Experience?

Winning Leaders Make Great Calls, by Warren Bennis and Noel Tichy warrants attention if for no other reason than the range of experiences that they bring to the topic. The event coincides with an issue that has arisen in the U.S.... View Details

Keywords: by Jim Heskett

Web

Tools | New Venture Competition

address high level legal issues that New Venture Competition business plan entrants might have, and practical advice for starting a business. Legal Aspects of Starting a Social Enterprise, Powerpoint Deck... View Details

01 Mar 2019
News

3-Minute Briefing: Richard Edelman (MBA 1978)

what’s going on in the world through our purchasing decisions. Our research shows that two-thirds of people, across all age groups and incomes, now buy or boycott a brand based on where it stands on the political or social View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services

01 Mar 2016
News

@Soldiers Field

by the African American Student Union, the conference also featured panel discussions on the business community’s response to social injustice as well as the challenges and opportunities unique to African American entrepreneurs. View Details

February 2021
Case

Measuring Impact at JUST Capital

By: Charles C.Y. Wang and Ethan Rouen

JUST Capital is a nonprofit organization that seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on the priorities most important to the average American. This case examines JUST's strategy for influencing... View Details

Keywords: Nonprofit Organizations; Ethics; Measurement and Metrics; Performance Evaluation; Social Issues; Corporate Social Responsibility and Impact