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  • June 1999 (Revised August 2004)
  • Case

Friendly Fenway Program, The: The Value of Experience Enhancement

By: Stephen A. Greyser
The marketing head of the Boston Red Sox is reviewing the team's "Friendly Fenway" fan satisfaction program. The program is described in the context of the team's on-the-field performance, the ballpark's character, and team marketing and fan-building in general. The... View Details
Keywords: Customer Satisfaction; Revenue; Framework; Management; Marketing Reference Programs; Performance; Boston
Related
  • Research Summary

Conditional Cash Transfers in Brazil

(with Leonardo Bursztyn and Daniel Carvalho)
Conditional Cash Transfer programs are becoming increasingly popular throughout the developing world. Brazil alone spends close to $1Bn every year on such programs. These programs aim to alleviate poverty through two... View Details
  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

arguing since the creation of the program more than 20 years ago: Is the program helpful or hurtful to American workers? “What's not debated is that immigrants are extremely important to innovation" The... View Details
Keywords: by Carmen Nobel; Technology
  • March 1999 (Revised April 1999)
  • Case

Environmental Risk Management at Chevron Corporation

By: Forest L. Reinhardt, Monica M Mandelli and Jennifer Burns
Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling of oil at any stage of production can damage the natural environment, human health, corporate profitability, or... View Details
Keywords: Risk Management; Risk and Uncertainty; Environmental Sustainability; Energy Generation; Supply Chain Management; Metals and Minerals; Management Systems; Management Teams; Trade; Vertical Integration; Energy Industry; Mining Industry
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  • May 2008
  • Article

Coerced Confessions: Self-Policing in the Shadow of the Regulator

By: Jodi L. Short and Michael W. Toffel
As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and voluntarily report their own violations. In this study, we examine how regulatory... View Details
Keywords: Governance Compliance; Law Enforcement; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Environmental Sustainability; Programs; Power and Influence; Organizations; Decisions; Business and Government Relations; United States
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    Lauren H. Cohen

    Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

    Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
    • 11 May 2017
    • News

    Industry Veteran Peter Barrett To Lead Harvard Business School's Blavatnik Fellowship in Life Science Entrepreneurship

    • 9 AM – 10 AM EDT, 07 Aug 2019
    • HBS Online

    HBS Online Management Essentials

    Maximize your managerial effectiveness by shaping and influencing processes in the critically important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: August 7, 2019 - October 2, 2019 View Details
    • December 1982 (Revised December 1984)
    • Case

    Hi-Tech Corp.

    By: Fred K. Foulkes and William E. Fruhan Jr.
    Hi-Tech examines the financial implications of a reduction in the work force via a voluntary severance program which offers up to two and a half times annual pay if an employee voluntarily terminates employment. View Details
    Keywords: Job Cuts and Outsourcing; Financial Management; Retirement; Employees; Compensation and Benefits; Corporate Finance; Technology Industry; Europe
    Related
    • 11 Apr 2013
    • News

    Professor Robin Ely speaks at the HBS W50 Summit

    • Video

    Professor Robin Ely speaks at the HBS W50 Summit

      Robin Ely Speaks at the HBS W50 Summit

      Harvard Business School's Professor Robin Ely speaks April 4 at the W50 Summit. The summit was a two-day program focused on accelerating the advancement of women leaders who make a difference in the... View Details

      • November 2020
      • Article

      Accelerator or Brake? Cash for Clunkers, Household Liquidity, and Aggregate Demand

      By: Daniel Green, Brian Melzer, Jonathan Parker and Arcenis Rojas
      This paper evaluates the Car Allowance Rebate System (CARS) by comparing the vehicle purchases and disposals of households with eligible "clunkers" to those of households with similar, but ineligible, vehicles. CARS caused roughly 500,000 purchases during the program... View Details
      Keywords: Automobiles; Purchasing; Government Incentives; Household; Financial Liquidity; Income; Behavior
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        H-E-B: Creating a Movement to Reduce Obesity in Texas

        In January 2012, H-E-B Grocery Co., a private retail chain with stores located in Texas and Mexico, was introducing its Healthy at H-E-B program to its customers. The program, which started with the company's employees a few years earlier, was an effort to... View Details
        • September 2001 (Revised October 2001)
        • Case

        Siebel Systems: Partnering to Scale

        Describes the founding and rapid growth of Siebel Systems. Focuses on how Siebel's alliance program enabled rapid growth. Explores the challenges CEO Tom Siebel faces in serving smaller customers. View Details
        Keywords: Partners and Partnerships; Alliances; Entrepreneurship
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        • 9 AM – 10 AM EDT, 30 Oct 2019
        • HBS Online

        HBS Online Entrepreneurship Essentials

        Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: October 30, 2019 - December 27, 2019 View Details
        • 9 AM – 10 AM EDT, 12 Jun 2019
        • HBS Online

        HBS Online Entrepreneurship Essentials

        Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: June 12, 2019 - July 10, 2019 View Details
        • Video

        The Harvard Business School Classroom Goes Online Online

        • 18 Oct 2021
        • Blog Post

        Embracing Activism for Social Change

        Co-Response Partnership, a pilot program implemented with the county’s mental health authority, Detroit Wayne Integrated Health Network (DWIHN), designed to create better outcomes in emergencies involving first responders and citizens... View Details

          Jay W. Lorsch

          Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details