Publications

19 Nov 2024
HBS Seminar

Christian Terwiesch, Wharton

May–June 2021
Article

Capturing Value in Platform Business Models that Rely on User-Generated Content

By: Hemang Subramanian, Sabyasachi Mitra and Sam Ransbotham

Business models increasingly depend on inputs from outside traditional organizational boundaries. For example, platforms that generate revenue from advertising, subscription, or referral fees often rely on user-generated content (UGC). But there is considerable... View Details

Keywords: Business Model; Network Effects; Mergers and Acquisitions; Valuation; Risk and Uncertainty

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Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

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Programs & Events - Alumni

Suite Connection Discover how top HR executives can play a more strategic role and contribute more value as a member of a company’s senior leadership team. Dec 31 TBD Executive Education HBS Campus Rising Generation in the Family... View Details

September 2022
Article

Loneliness Versus Distress: A Comparison of Emotion Regulation Profiles

By: Alyssa J. Tan, Vincent Mancini, James J. Gross, Amit Goldenberg, Johanna C. Badcock, Michelle H. Lim, Rodrigo Becerra, Ben Jackson and David A. Preece

Loneliness, a negative emotion stemming from the perception of unmet social needs, is a major public health concern. Current interventions often target social domains but produce small effects and are not as effective as established emotion regulation (ER)-based... View Details

Keywords: Emotions

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Mar 2012
Report

A Jobs Compact for America's Future

What's good for individual U.S. companies is no longer automatically good for business nationwide, for U.S. workers, or for the economy. That, coupled with the failure of business, government, and other institutions to engage in productive dialogue and ultimately... View Details

September 19, 2019
Article

Walmart CEO’s Decision on Guns Is the Kind of Corporate Courage We Need

By: Rosabeth Moss Kanter

Corporate courage is in short supply. CEOs generally avoid controversial public issues lest disgruntled groups strike back. That’s why Walmart’s actions to limit ammunition sales and advocate for new gun safety legislation mark a significant milestone. CEO Doug... View Details

Keywords: Gun Policy; Gun Violence; Social Issues; Corporate Social Responsibility and Impact; Leadership; Change; Policy

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March 2020 (Revised October 2020)
Case

Jeffrey Deitch: Art Entrepreneur

By: Henry McGee, Rohit Deshpandé and Sarah Gulick

Jeffrey Deitch is an influential gallery owner and art entrepreneur. An HBS alumnus generally credited with developing the field of bank art advisory and financing services, Deitch has had a storied career in both the commercial and non-profit art world. Wrestling with... View Details

Keywords: Cultural Entrepreneurship; Arts; Personal Development and Career; Fine Arts Industry; New York (city, NY); Los Angeles

2018
Chapter

Will Urbanization Save the Chinese Economy or Destroy it?

By: Meg Rithmire

The Chinese leadership under Xi Jinping has announced its intentions to transition the economy from one driven by investment and exports to one driven by domestic demand. The main strategy to achieve this transformation involves massive state-led urbanization. This... View Details

Keywords: China; Urbanization; Economic Development; Urban Development; Economic Growth; China

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2010
Working Paper

Manipulability in Matching Markets: Conflict and Coincidence of Interests

We study comparative statics of manipulations by women in the men-proposing deferred acceptance mechanism in the two-sided one-to-one marriage market. We prove that if a group of women employs truncation strategies or weakly successfully manipulates, then all other... View Details

Keywords: Conflict of Interests; Marketplace Matching; Two-Sided Platforms

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April 2002 (Revised March 2006)
Background Note

Economics of Retail Banking Note

By: Frances X. Frei and Dennis Campbell

Explains the financial operations of retail banking, highlighting profitability challenges facing the industry. For U.S. banks, it is quite common for more than half of the customer base to be unprofitable and to have relatively few customers make up the vast majority... View Details

Keywords: Customers; Economics; Cost; Banks and Banking; Profit; Revenue; Service Operations; Banking Industry; United States

January 1992 (Revised April 1993)
Case

FBO, Inc.

By: Steven C. Wheelwright

FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way to staff the commercial refueling operations. If pooling is deemed inappropriate then the implementation of a... View Details

Keywords: Selection and Staffing; Labor Unions; Operations; Labor and Management Relations; Aerospace Industry

October 1988 (Revised November 2006)
Background Note

Aspects of Sales Management: An Introduction

By: Frank V. Cespedes

Discusses certain general issues that affect sales-management requirements in most companies: 1) the nature of the salesperson's "boundary role" in the organization, and 2) the relevance and limits of compensation policies as a key means of affecting the salesperson's... View Details

Keywords: Salesforce Management

November 1995 (Revised January 1998)
Case

Transformation of Pratt & Whitney North Haven (A)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details

Keywords: Transformation; Restructuring; Production; Opportunities; Economy; Aerospace Industry; Manufacturing Industry; Connecticut