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  • All HBS Web  (4,978)
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  • All HBS Web  (4,978)
    • People  (13)
    • News  (1,201)
    • Research  (2,150)
    • Events  (19)
    • Multimedia  (72)
  • Faculty Publications  (1,243)
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  • 18 Dec 2012
  • First Look

First Look: December 18

panel of advisers-resulting in a wealth of teaching moments bound to keep you captivated. Experts agree that many twentieth-century leadership practices won't work in the turbulent twenty-first century. This engaging book gives you the... View Details
Keywords: Carmen Nobel
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

process a $100,000 loan are comparable to a $1 million loan, but with less profit. As a result, banks are less likely to engage in lending at the smallest dollar level. Some banks, particularly larger banks, have significantly reduced or... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

Summing Up Is Our Thinking About Work Outmoded? In spite of contrary evidence, there is still a popular belief that working more hours produces more results. People too often assume that being "at work" is equivalent to "work." Americans are... View Details
Keywords: by James Heskett; Financial Services
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

companies than enforcement actions, but may still ensure that firms comply with the accounting standards. In additional research, Heese is exploring to what extent companies intentionally engage in practices they know to be favored by... View Details
Keywords: by Michael Blanding
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

to engage in regular, face-to-face meetings about challenging cases. Once an EHR is adopted, however, some might perceive such meetings to be less critical, as the information shared at those times could now be exchanged via summary... View Details
Keywords: by Dina Gerdeman; Health
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

create additional value. That means viewing customers as partners in value creation—a collaboration that increases customers' engagement and taps their insights about the value they seek and how firms could deliver it. The result is... View Details
Keywords: Re: Multiple Faculty; Sports
  • 26 Jun 2012
  • First Look

First Look: June 26

technical champion, trusted advisor, and engaged toolmaker-and trace the movements of experts between these positions. Our empirical findings and theoretical framework contribute to our understanding of the nature of expert influence and... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to highlight operational failures is... View Details
Keywords: Martha Lagace
  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

information, non-board members could ask their directors the hard questions of why some countries fared better than others. Q: Has the World Bank seen your study yet and perhaps commented on the findings? A: Not yet. Our paper is fresh off the press; we're looking... View Details
Keywords: by Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives. Greg Dyke virtually eliminated... View Details
Keywords: by Rosabeth Moss Kanter
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

Knowledge. [Image: alvarez] Related Reading Small Businesses Are Worse Off Than We Thought Research Paper: Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation Your Customers Have Changed. Here's How to View Details
Keywords: by Sean Silverthorne
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

public. Boaty blowback highlights the potential danger of giving consumers the power to vote, even though customer engagement is a primary goal of almost every social media strategy. The problem: Even though NERC never explicitly promised... View Details
Keywords: by Michael Blanding; Advertising
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Rationalization The American workers were sympathetic yet relieved that the situation wasn't reversed, with the Americans having to learn Japanese. They also engaged in what Neeley calls status rationalization—expressing the feeling that... View Details
Keywords: by Roberta Holland
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

to find ways to get our students to engage with this idea," he said. "Our students will be tomorrow's participants in thin political markets." (To learn more about thin political markets, see the story A Manager's Moral Obligation to... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

outcomes. The discipline of creating the strategy map of linked objectives in the four perspectives engages the executive team, and often promotes much greater clarity and commitment to the strategy. Once created, the strategy map is a... View Details
Keywords: by Martha Lagace
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

Where once "corporate giving" meant writing an annual check to a favorite charity, more recently businesses and nonprofit organizations (NPOs) have joined forces to achieve their separate, but related missions. When these partnerships crossed the line from View Details
Keywords: by Nancy O. Perry
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

participants' respective organizational situations. We also organize attendees into work groups for both case analyses and the evening integration sessions. This offers a different opportunity for interactive learning. O'Reilly: The program is designed to both View Details
Keywords: by Staff
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

compete” and engaging in competitive actions (refer to I Hereby Resign for helpful guidance). Policy is culture. The only aspects of corporate culture that will survive extended remote work are those embedded in policy and practice.... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

organization to a new level. And at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work and in life as well as illuminating case studies from a wide range of industries,... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

illustrating my points with examples from companies including Home Depot, McDonald's, Merck, and Pfizer. There is no magic bullet that can target the pitfalls of your business strategy, but you must engage in ongoing, face-to-face... View Details
Keywords: Sean Silverthorne
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