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  • Web

LGBTQ+ Pride Month | Baker Library

"Diversity Spotlight" feature, where you can filter for U.S. start-ups founded and led by LGBTQ+ individuals. Review Capital IQ Pro 's LGBTQ market map, which consists of companies that provide products or services to LGBTQ communities or... View Details
  • Web

Heritage & Identity Months at Baker | Baker Library

Heritage & Identity Months at Baker Surfacing Library Collections. Amplifying Diversity. These exhibits are part of an ongoing strategy to recognize one another's humanity, value the lived experiences of others, and build meaningful... View Details
  • 01 Mar 2017
  • News

The Middle Way

preservation. And Dallas Smith, head of a regional coalition of First Nations, thanked the other speakers for their efforts to make his community a better place to live. This scene seemed impossible when negotiations began in 1996. At the... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
  • 01 Apr 1999
  • News

Short Takes

revolutionized the ways in which managers have yoked IT to their organizations' needs. Successful navigation in today's Network Era relies, writes Nolan, on the development of new management practices. Winning strategies take advantage of... View Details
Keywords: Eileen K. McCluskey
  • 01 Sep 2020
  • News

Navigating the Populism Phenomenon

have been advocating for, which can be very unorthodox and generate economic disasters. In addition, their effects are very hard to predict because they have not been tested. The resulting uncertainty can also be costly to businesses. What View Details
Keywords: April White
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

and from other institutions with the goal of creating strategies to reignite America's economic future in the global economy. Porter is the Lawrence University Professor, and Rivkin the Rauner professor of business administration and head... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 01 Mar 2009
  • News

Model Patient

Rhenisch Rick Bern/Courtesy Commonwealth Health Insurance Connector Authority A community organizer during the 1960s, Madelyn Rhenisch was a pioneering advocate for better medical care for the people of rural upstate New York. More... View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 07 Mar 2019
  • Working Paper Summaries

Calculators for Women: When Identity Appeals Provoke Backlash

Keywords: by Tami Kim, Kate Barasz, Leslie John, and Michael Norton
  • March 2016
  • Article

To Groupon or Not to Groupon: The Profitability of Deep Discounts

By: Benjamin Edelman, Sonia Jaffe and Scott Duke Kominers
We examine the profitability and implications of online discount vouchers, a relatively new marketing tool that offers consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine... View Details
Keywords: Voucher Discounts; Groupon; Experience Goods; Repeat Purchase; Internet and the Web; Marketing Strategy; Marketing Communications
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  • October 2024
  • Teaching Plan

Teamworks: Tackling a Forecasting Fumble

By: Lou Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
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  • 01 Dec 2015
  • News

Leading Boston and Beyond

Koh’s fifth floor office, cooking up a communications strategy ahead of the looming Boston winter. “We want to avoid what happened last year,” warns Koh, Chief of Staff to Mayor Marty Walsh. Last winter, the... View Details
Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Government
  • March 2011 (Revised April 2011)
  • Exercise

The Future of BioPasteur

By: Giovanni Gavetti and Francesca Gino
The purpose of this exercise is to let students experience a few biases that can be deleterious to strategic decision-making. In particular, students are induced to fall into a confirmatory trap, and to experience other biases such as anchoring and sampling bias.... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Outcome or Result; Groups and Teams; Prejudice and Bias; Strategy
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  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
Keywords: by Jim Heskett; Technology
  • 20 Jul 2022
  • News

Wired to be Inspired

scope of his thinking: You can’t talk about success and strategy without also understanding purpose, they said. Gulati was skeptical. But he decided to explore it, and in conversations with leaders like Blackrock CEO Larry Fink and... View Details
Keywords: Management of Companies and Enterprises; Management
  • March 2006 (Revised December 2009)
  • Compilation

Skype

By: Peter A. Coles and Thomas R. Eisenmann
Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services. View Details
Keywords: Mergers and Acquisitions; Business Model; Communication Technology; Growth and Development Strategy; Network Effects; Competitive Strategy; Internet and the Web; Information Infrastructure; Telecommunications Industry
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  • 14 Sep 2009
  • Research & Ideas

Understanding Users of Social Networks

as Facebook and MySpace. He has also applied many of the insights to help companies develop strategies for leveraging these various online entities for profit. Addressing Network Failures "Online social networks are most useful when... View Details
Keywords: by Sean Silverthorne; Advertising; Publishing
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

may be "found mostly in state and community colleges and not so much in the Ivy leagues." But Hugh Quick commented, "Beware of government interference with schools." One positive example put forward was that of... View Details
Keywords: by James Heskett; Manufacturing
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling... View Details
Keywords: by Martha Lagace
  • December 2023 (Revised February 2024)
  • Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson
The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details
Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe
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  • Web

Marketing - HBS Online

New Credential of Digital Innovation and Strategy Build the skill set and strategic acumen to compete in the digital world through a combination of forward-looking coursework, unique team activities with a diverse global network, and a... View Details