Trust - Publications - Faculty & Research

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

behaviors? What do you think? Original Article Debates among business school faculties these days mirror those taking place on the business (and sometimes front) pages of our newspapers. The question: What are appropriate responses to the perceived breakdown in View Details

Keywords: by James Heskett

27 Apr 2021
Blog Post

There Are No HBS People, Just People Who Happen to Go to HBS

self at work is how you build trust and influence, which led me to give up code-switching. I knew from then on, I wanted to go to HBS. I studied for the GMAT the following winter break and applied to HBS the following spring via the 2+2... View Details

26 Aug 2020
Blog Post

Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

one, many of us will cross paths in the future so the trust and friendship built during the program have been phenomenal in fostering our working relationships. Fast forward two years, while I find myself (quite literally) back in the... View Details

15 Oct 2019
News

Understanding Challenges Across the Supply Chain

Wachsner, who also is responsible for building a trusted source of knowledge about sustainable food production at the Organic Production Intelligence Center. The four-day seminar draws nearly 200 industry leaders to campus from some 40... View Details

01 Jun 2015
News

Alumni and Faculty Books for June 2015

“Performer” mind-set. Performers can excel in well-defined areas and are rewarded by big companies, but Producers think up entirely new products, services, strategies, and business models and trust their insights enough to make... View Details

28 Oct 2008
First Look

First Look: October 28, 2008

Review 86, no. 10 (October 2008) Abstract In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way... View Details

Keywords: Martha Lagace

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

this spate of horrible accounting scandals. I pin the blame on economists, because they articulated the "principal-agent theory"; the idea is that the agents who are the managers of a company can't be trusted to carry out the... View Details

Keywords: by Walter Kiechel; Technology

01 Mar 2025
News

Work of Art

largest Planet Fitness franchise in the country and had learned about commercial construction along the way. Price offered to put Kaphar in touch with a trusted contractor who would look at the building. That conversation turned into many... View Details

Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

17 Feb 2015
News

The First Five Years: Justin Pasquariello (MBA 2010)

housing trust fund in Arkansas and the development of legislation that protects families during recessions in Connecticut. Currently, we are providing our research findings to legislators who are preparing legislation to significantly... View Details

Keywords: Health, Social Assistance

01 Mar 2006
News

Drive-In Nation

this workplace erosion of trust could negatively affect America’s business performance generally. But the U.S. auto industry has a historic opportunity to recast itself, to meet the enormous impending demand for the new type of vehicles... View Details

Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade

October 2023 (Revised April 2024)
Case

Accounting Red Flags or Red Herrings at Catalent? (A)

By: Joseph Pacelli, ZeSean Ali and Tom Quinn

Fund manager Janet Curie asked for a recommendation about the pharmaceutical company Catalent. The company seemed like a solid investment. However, a pair of research reports issued over the previous two months complicated this narrative. GlassHouse Research, a short... View Details

Citation

Educators

Purchase

21 Jun 2011
First Look

First Look: June 21

Cultural Metacognition & Affect-Based Trust in Creative Collaboration Authors: Roy Y.J. Chua, Michael W. Morris, and Shira Mor Abstract We propose that managers' awareness of their own and others' cultural assumptions (cultural... View Details

Keywords: Sean Silverthorne

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

says Raffaelli. “Many booksellers are voracious readers and serve as trusted guides who can point their customers to new genres or up-and-coming authors they might not have encountered,” he says. “Customers leave the store excited and... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

know exactly what they need from a mentor. That process is really hard to write a contract for.” “You have to go out and make your own network happen.” Instead, entrepreneurs must rely on trust and mutual understanding, putting effort... View Details

Keywords: by Michael Blanding; Financial Services

07 Apr 2014
Research & Ideas

Negotiation and All That Jazz

about negotiation stems from its inevitable uncertainty—and the realization that success is never wholly in our hands. That uncertainty and lack of control often breeds insecurity, defensiveness, and even hostility. "People worry about whether they are being too View Details

Keywords: by Michael Blanding

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

or "ad hoc advisors," were functional experts valued for their experience, analysis and intuition. They had the trust of top management and the business people. But because their expertise was based on individual experience and tacit... View Details

Keywords: by Kim Girard; Banking

05 Dec 2005
What Do You Think?

Is Growth Good?

actually enable the kind of economic growth that we generally measure and read about. It's reasonably obvious, for example, that growth in such things as the rule of law, so-called transparency, and ethical behavior foster trust in... View Details

Keywords: by James Heskett

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

“I’m here for you.” The point may seem trite but it reflects the importance of our ability to trust in our relationships. We each should do our best to keep our relationships reliable and predictable, to be someone on whom others can... View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

28 Apr 2003
Research & Ideas

Shareholders Key to Corporate Reform

sense of accountability. The expectation is that, by affixing his or her name to the document, the CEO will verify its accuracy by asking more rigorous questions: Do I trust the level of analysis? Am I getting the right advice from the... View Details

Keywords: by Cynthia A. Montgomery & Rhonda Kaufman

Web

Climate Symposium 2024: Confronting Reality, Celebrating Innovation - Blog - Business & Environment

Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details

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